Shocking Revelation

I want to keep this short and to the point in hopes that it will sink in. I’m going to tell you something that is truly hard to believe! The sad truth is the fact that very few people will read this message for the following reasons.

  1. Those who should be reading this will never see these words for the simple reason that it takes action to do so.
  2. Those not included above are too busy making things happen to take the time to read this. Thankfully, this group doesn’t need to hear this message because they’re living it.

There are those in today’s business world who take great pride and joy in the fact that they can call themselves a CEO, President, V.P., Supervisor, etc. These people are sitting comfortably at their desks waiting for the phone to ring or a knock on the door bringing in much-needed business to survive this much publicized recession. Those people will not survive the recession.

The next few quotes support the message that you must take action if you want to see results. Heaven help those sitting at their desk waiting for the phone to ring! Do something!

  • “A year from now you may wish you had started today.” ~ Karen Lamb
  • “The key to getting ahead is getting started.” ~ Agatha Christie
  • “ACTION is the foundational key to all success.” ~ Picasso
  • “We have a strategic ‘plan.’ It’s called doing something.” ~ Herb Kelleher, Southwest Airlines
  • “This is so simple it sounds stupid, but it is amazing how few oil people really understand that YOU ONLY FIND OIL IF YOU DRILL WELLS! You may think you’re finding it when you’re drawing maps and studying logs but you have to drill!” ~ John Masters, Canadian wildcatter, from his book, The Hunters.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

U.S. Experiencing Dynamic Extremes

On tonight’s national news, two emerging stories struck me as being unbelievably ironic. They obviously reflect the chaotic nature of our current environment across this country. I’ll avoid sharing my opinion and allow you to draw your own conclusions. However, I would ask you to do one thing … look and listen through naive eyes and ears as though you just arrived on our shores and knew nothing of our culture or current challenges. What conclusions would you come to?

Summary of Story #1

Sacramento, California, the state capital of the seventh-largest economy in the world, with a movie-star governor, Arnold Schwarzenegger, and an NBA pro athlete for a new mayor, Kevin Johnson, is also the home of a tent city housing more than 400 homeless men, women, and children.

The capital’s tent city sprawls messily on a grassed-over landfill beneath power lines, home to countless citizens with nowhere else to go. It has been here for more than a year, existing without running water or sanitation. It’s one of many tent cities located in this community alone.

Sacramento city officials announced yesterday that the famous tent city would be cleared out by the end of April. The evacuation is necessary, an official reports, because the tents are pitched on land owned by a utility company that plans to develop the site. Can you imagine being evicted from a tent city? What’s next? By the way, tent cities are springing up all over the U.S., and they won’t be hard to fill. More than 651,000 people lost their jobs LAST MONTH, and experts are predicting as many as 1.5 million MORE Americans will lose their homes to foreclosures this year.

Summary of Story #2

I’ll avoid naming names here as it’s the story which is most relevant. A bitter, high-stakes divorce battle is currently taking place in Connecticut between a Swedish countess (36) and a current company chairman (67) with an estimated net worth of $329 million.

The countess is demanding $100 million from her husband as she needs more than $50,000 A WEEK to maintain her lavish lifestyle. She filed court papers showing she has more than $53,800 in weekly expenses—more than most American families make in a year—including maintaining a Park Avenue apartment and three residences in Sweden. Her weekly expenses also include $700 for limousine service, $4,500 for clothes, $1,000 for hair and skin treatments, $1,500 for restaurants and entertainment, and $8,000 for travel.

Sharing this particular news story isn’t meant to place blame on either the company chairmen nor the countess. I’m sure they’ve both worked hard for what they’ve earned. It just makes one wonder if a small portion of that $53,800 PER WEEK might buy a better grade of canvas for some of those homes in tent city … not that these two particular people are obligated to do so.

What were they thinking when they decided to go to court?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Are the Experts Really Experts?

It’s always nice to have support and receive advice when tackling a project or challenge. However, it’s just as important to recognize that not all advice is good advice.

Too many people today are discouraged, deterred, or manipulated by the criticism, predictions, or negativity of others. While advice and input can be worthwhile in many situations, they can be extremely detrimental in others.

  • Stop NegativityListen to the input.
  • Weigh the pros and cons.
  • Determine what will be helpful.
  • Seek additional input.
  • Focus on the positive.
  • Disregard the negative.
  • Take action, be flexible, never give up.

Over the decades there has been much advice offered by highly educated and experienced people to those attempting a new and improved approach to a variety of challenges. While education and experience can often be powerful attributes, they don’t always guarantee success. In some cases, it can be just the opposite. Consider “Sacred Cows,” “NIH” (Not Invented Here), “We’ve Always Done It That Way” and other attitudes that so quickly stifle progress.

Here are a few examples:

“I cannot see any nation or combination of nations producing the money necessary to put a satellite in outer space.”
~ Sir Richard Wooley, Astronomer Royal, 1957

“Television won’t be able to hold on to any market it captures after the first six months. People will soon get tired of staring at a plywood box every night.”
~ Darryl F. Zanuck, head of 20th Century Fox, 1946

“No woman in my time will ever be prime minister.”
~ Margaret Thatcher (prime minister), 1969

“No flying machine will ever fly from New York to Paris.”
~ Orville Wright, 1908

“That is the biggest fool thing we’ve ever done. The bomb will never go off.”
~ President Harry S. Truman, after being briefed on the Manhattan Project in 1945

“I cannot conceive of anything more ridiculous, more absurd, and more affrontive to all sober judgment than the cry that we are profiting by the acquisition of New Mexico and California. I hold that they are not worth a single dollar!”
~ U.S. Senator Daniel Webster of Massachusetts, 1845

Successful people throughout history have never been deterred by the negativity of others. To achieve true cutting-edge progress in any endeavor, apply the seven step process noted above.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Fall of the Mall – History in the Making

I know you’re terribly busy today with so much going on in these chaotic times. However, it might be interesting, educational and even entertaining to invest a few moments to sit with your children and discuss the history changing events that are currently taking place in your community.

Discuss the days when downtown was the happening place to be. I live not far from the capital city of our state, and I can vividly remember how busy and vibrant the crowded streets were at any given time. Eight downtown theaters and two bowling alleys provided entertainment day and night. Today, they’re all gone. Sears, J.C. Penney, Montgomery Wards, S.S. Kresge, F.W. Woolworth, W.T. Grant, Cunningham Drugs, Ben Franklin and many more lined the cobblestone streets. Today, not one of those gems has survived the ravage assault of that treasured landscape. Twenty-one restaurants (without bars) were always packed. Today, we have nine bars which happen to serve food. What happened?

Strip shopping plazas and centers starting popping up in the suburbs, providing easy access to those who once had to travel into town to shop, eat and entertain themselves.

It wasn’t long until the mammoth shopping malls emerged on the scene allowing you to shop to your heart’s content, safe from inclement weather conditions, enjoy every type of food available, and see your favorite movie at any one of 20 screens.

Today, we’re witnessing the fall of the mall as online shipping provides us with a wide variety of products, discount prices, and free shipping from most anywhere in the world—all without leaving the comfort of our living rooms.

It’s all well and good for consumers but mall culture in the United States—at least as we know it—is coming to an end. As malls across the country start to fade into obsolescence, what is to become of these massive structures which were once home to our favorite retailers? Well, keep your eyes peeled because the transformation has already begun since landlords simply can’t afford to board up storefronts day after day. Not only are they losing precious income but those abandoned stores are sending a bleak message to shoppers that times are a-changin’.

While numerous shopping malls have actually closed their doors due to the exodus of their occupants such as Steve & Barry’s, others have focused on creating a more useful, long-term multipurpose community space in hopes of luring local shoppers back to what was once a family comfort zone.

Some have chosen to add pedestrian walkways, outdoor dining, and even residential units to those retailers who are still operating under the hope that the market will return. Colleges, churches, bowling alleys and even museums have all found their way into the mall community. Look for insurance companies, law offices, doctors, dentists, financial institutions, tattoo artists, hair stylists, photographers, day care, and auto repair shops to fill the ever-increasing vacancies. Batting cages, amusement rides, and paint ball battlegrounds have invaded some mall sites. There have even been reports of hospitals, funeral homes, and car dealers taking advantage of the reduced real estate opportunities.

The mall is changing … of that there is no doubt. How may be another question as we are currently witnessing both the fall of the mall and the sprawl of the mall. Watch closely as history unfolds in shopping meccas as it seems to be doing everywhere else.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Boo Hoo – Can’t Afford the Loo!

I’ve heard of Pay-Per-View.
I’ve heard of Pay-to-Play.
I’ve heard of Pay-to-Click.
I’ve heard of Pay-to-Post.

However, it appears as though we’re about to open up a whole new category. Prepare to add any or all of the following to your vocabulary:

Pay-to-Pee
Wee Fee
Flush Fee

And there could be even more. This is not a joke. In fact, there’s nothing funny about it at all.

RyanAir is an Irish low-cost airline headquartered in Dublin, and it constantly strives to bring new meaning to the term “cost saving.” This Irish airline is renowned for its cheap flights and has made no secret of its quest to boost revenue by any means possible. It has almost become an industry joke.

RyanAir operates 181 aircraft and has orders placed for an additional 141 planes. It is the third largest airline in Europe in terms of passenger numbers and the world’s largest airliner in terms of international passengers. Some say it has copied its low-cost model after Southwest Airlines while others claim it has far surpassed that particular model.

RyanAir’s “no frills” approach includes:

  • no business class.
  • operating a single model of aircraft.
  • charges for food, soft drinks and even water.
  • charges for each bag checked into the hold.
  • plans to remove all its check-in counters to encourage travelers to take just one piece of hand luggage.
  • flying into only regional airports where they charge lower fees.
  • charging a fee for bringing aboard any airport purchases.
  • hawking bingo cards and duty-free goods during its flights.
  • seats that do not recline, seats without back pockets and no window shades.

One might be tempted to think that RyanAir is prepared to plumb any depth to make a fast buck and is constantly putting profit before the comfort of its  customers. Just when you think they’ve reached rock bottom, they come up with another idea which leaves you asking yourself: “What Were They Thinking?”

Now RyanAir has decided to start charging passengers to go to the bathroom. Again, this is no joke. It originally requested the engineers at Boeing to design a mechanism for the toilet door to accept coins. That was quickly dismissed as the airline operates heavily in areas which use both the euro and British pound. Now RyanAir has designed a door which will open only if you swipe a credit card through the locking mechanism. To add insult to injury, you not only have to “pay-to-pee,” but you’ll have to do it on credit.

Don’t think for a moment that U.S. airlines aren’t watching this newest revelation to note passenger responses. If it works at RyanAir, we’ll soon be seeing it in the states.

The airline estimates if 20% of passengers pay £1 to use the restroom, this would generate £15 million annually (21 million American dollars)! It might want to consider the fact that charging to use the restrooms might impact the income it has been enjoying by charging passengers for over-priced drinks on board.

Of course, I guess RyanAir could make up for that loss by selling corks and pooper-scoopers!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Things That Should Be Eliminated

Thus far, this particular category has been devoted to focusing on people, products, organizations, and trends which:

  • have undergone major changes,
  • are currently in the midst of transformation,
  • are destined for future change, and
  • the inevitable results that will evolve.

I thought maybe we’d change our focus a bit this week and focus on things that SHOULD be going, gone or eliminated as soon as possible because they simply don’t make sense. For instance:

  1. Let’s start with those maddening little labels glued on every piece of fruit in the supermarket. There’s got to be a better way. As it is now, you either end up eating the labels or destroying the piece of fruit by trying to surgically remove them before feasting. After every battle with a sticker, I feel like returning the piece of fruit to the supermarket—through the plate glass front window of the store.
  2. Now let’s visit the airport where there are several maddening classics which need to be targeted.
    • Let’s get rid of that ridiculous sign near security which reminds us that no guns, knives, or bombs are permitted past this point! Duh! Have you ever seen a passenger dump their weapons in a growing pile at this point?
    • How about the E-ticket machine near the counter that actually has the gaul and audacity to ask you if you packed your own bag. If you didn’t, would you tell this machine? And if you told them you didn’t pack your own bag, what are they going to do? Is there someone in the back room monitoring responses from all of these E-ticket machines?
    • Here’s another dumb airport tradition: crowding up against the luggage conveyor while we wait for bags at the airport. If we all stood back six feet, we could see the bags coming and step forward and wrestle them off the belt without shoving.
  3. How about the Electoral College? No one understands what it is, how it works, or the fact that it undermines the concept of “every vote counts.” Rather than directly voting for the President and Vice President, United States citizens vote for electors. Electors are technically free to vote for anyone eligible to be President but in practice pledge to vote for specific candidates and voters cast ballots for favored Presidential and Vice Presidential candidates by voting for correspondingly pledged electors. You knew that, right?
  4. And finally … lotteries need to go. A lottery is a tax on people who are bad at math. It’s a huge tax—people sink about $40 billion a year into state lotteries and $345 billion into all forms of legal gambling. A good number of those who buy lottery tickets and travel to Vegas, Atlantic City, etc. are for the most part those who don’t have the money to waste. Only a very small fraction of what they lose comes back to them in funds for schools as promised. A direct tax would hit all income levels more fairly, would actually channel more to the schools at less expense to the taxpayers, and might even help educate people to understand their chances of winning a lottery are actually about a trillion to 1!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Creative Examples Abound

This is our third installment in a series of articles sharing creative company names and signs. Traveling cross country can provide you with an idea of just how creative people can be as they strive to produce names that will catch the eyes of customers in hopes they’ll pause to investigate, like what they find, and hopefully past the word on to others.

Click on the following links to see the entire list: Search for Creativity and Creative Search Continues. Take a look and appreciate the creative juices which flow across our country.

  • SHEAR PERFECTION (salon)
  • HAIR WE ARE (salon)
  • SHEAR INSANITY (salon)
  • HAIRWAY to HEAVEN (salon)
  • CURL UP AND DYE (salon)
  • BEST LITTLE HAIR HOUSE IN DENVER (salon)
  • U OTTER STOP INN (bar)
  • FRANK N STEINS (beer, brats & hotdogs)
  • E FISH n’ SEA (seafood)
  • PIER PRESSURE (seafood)
  • SEAS the DAY (seafood)
  • PITA WRAPBIT (wraps – pitas – smoothies)
  • UNLIMITED PASTABILITIES (pasta)
  • JUAN in a MILLION (Mexican food)
  • PITA PAN (pita shop)
  • FedUp (deli)
  • MEAT U THERE (meat market)
  • LOX STOCK & BAGEL
  • JUST FALAFS (good mood food)
  • LETTUCE EAT (sandwich bar)
  • NIN COM SOUP (soup & sandwich)
  • THAIPHOON (Thai food)
  • THAI TANIC (Thai cuisine)
  • MOON WOK (Chinese take-out)
  • WOK & ROLL (Oriental food)
  • WOK THIS WAY (Oriental food)
  • BREW HAHA (coffee shop)
  • THE HUMAN BEAN (coffee shop)
  • A BREWED AWAKENING (Espresso shop)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Thomas L. Friedman

Not everyone may know this author by name, but they’ve certainly been exposed to his work. He’s an award-winning American journalist, columnist and author. He is an op-ed contributor to The New York Times, whose column appears twice weekly and mainly addresses foreign affairs. If you haven’t actually read his articles, you’ve more than likely heard them discussed on almost every cable TV channel during the evening news. He has won the prestigious Pulitzer Prize three times, twice for International Reporting (1983, 1988) and once for Commentary (2002).

Thomas L. Friedman’s reporter’s curiosity and his ability to recognize the patterns behind the most complex global developments have made him one of the most entertaining and authoritative sources for information about the wider world we live in, and that’s exactly why he’s invited to join so many weekly television news panels. He definitely helps his audience see and understand the big picture which is so critical in this age of global influence.

Friedman is also the author of landmark bestsellers like From Beirut to Jerusalem, The Lexus and the Olive Tree, Longitudes and Attitudes, The World Is Flat and Hot, Flat & Crowded.

Ann and Thomas Friedman live in Bethesda, Maryland, a suburb of Washington, D.C. The July 2006 issue of Washingtonian reported that they own “a palatial 11,400-square-foot (1,060 m2) house, currently valued at $9.3 million, on a 7½-acre parcel just blocks from I-495 and Bethesda Country Club.” Friedman is paid $50,000 per speaking engagement.

Friedman began writing articles while on the staff of his high school’s newspaper. Upon graduating from college, Friedman joined the London bureau of United Press International. He was dispatched a year later to Beiirut where he stayed until 1981. He was then hired by The The New York Times as a reporter and was re-dispatched to Beirut at the start of the Israeli invasion of Lebanon. His coverage of that war won him the Pulitzer Prize for International Reporting.

He was assigned to Jerusalem from 1984 to 1988 and received a second Pulitzer Prize for his coverage of the First Palestinian Intifada. Afterwards he wrote a book, From Beirut to Jerusalem, describing his experiences in the Middle East. Friedman covered Secretary of State James Baker during the administration of United States President George H. W. Bush. Following the election of Bill Clinton in 1992, he became the White House correspondent for the Times.

In 2002, Friedman won the Pulitzer Prize for Commentary “for his clarity of vision, based on extensive reporting, in commenting on the worldwide impact of the terrorist threat.” He is also the recipient of the 2004 Overseas Press Club Award for lifetime achievement, and has been named to the Order of the British Empire by Queen Elizabeth.

The World Is FlatFriedman first discussed his views on globalization in the 1999 book, The Lexus and the Olive Tree. In 2004, a visit to Bangalore and Shanghai gave Friedman new insights into the continuing trends of globalization and the forces behind the process, leading him to write a follow-up analysis, The World Is Flat.

If you read only one book this year, make certain it’s this one. Follow this link for our website book review: The World Is Flat: A Brief History of the Twenty-First Century.

In this revealing page-turner, Friedman demystifies our brave new world for us, allowing us to make sense of the often bewildering global scene unfolding before our eyes. His aim is not to give you a speculative preview of the wonders that are sure to come in your lifetime, but rather to get you caught up on the wonders that are already here. The world isn’t going to be flat; it is flat. What Friedman means by “flat” is “connected”—the lowering of trade and political barriers and the exponential technical advances of the digital revolution have made it possible to do business, or almost anything else, instantaneously with billions of other people across the planet. He explains it all in breathless narrative and great detail dating from the year 1492 until today.

Friedman describes “The Ten Forces That Flattened the World” and “The Triple Convergence”—subjects which most of us know very little of even though both affect us in dramatic ways.

I promise you this, open this book and you become captive until you reach the final page. Upon reaching that final page, you’ll understand why this author has attained such greatness. You may not agree with his politics, but you can’t deny his research, observations and recommendations.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Creative Thinking at Its Best

We sometimes overlook the fact that creative thinking can be used at every level of our existence. In fact, the more often we exercise that important approach to problem solving, the better we become at it.

It’s also important to note that anyone and everyone can and should put forth an effort at being more creative in our attempt to overcome obstacles and solve problems. In fact, here’s an example to prove that fact.

A high school principal was alerted by one of the janitors to a persistent problem in the girls’ bathroom. Apparently, some of the female students were leaving lipstick kisses on the mirrors. The janitor had left notes on the bathroom walls requesting that the girls cease this practice but to no avail. Every evening the janitor would wipe the lipstick off the mirrors, and the next day even more kisses would reappear. It soon became a bit of a game.

The principal usually took a creative approach to problem solving. Therefore, the next day he asked a few girls from each class to meet with him in the bathroom.

“Thank you for coming,” said the principal. “I’m sure you’ve noticed that there are several lipstick kisses in the mirrors in this bathroom.”

The girls immediately grinned at each other.

“As I’m sure you know, modern lipstick is cleverly designed to stay on the lips, and therefore the lipstick is not easy to clean off the mirrors. We have therefore had to develop a special cleaning regime, and my hope is that when you see the effort involved you will help spread the word that we’d all be better off if those responsible for the kisses would use tissue paper instead of the mirrors in the future.”

At this point the janitor stepped forward with a sponge squeegee, which he took into one of the toilet cubicles, dipped into the toilet bowl, and then used to clean one of the lipstick-covered mirrors.

The janitor smiled. The girls departed and never again were lipstick kisses found on the mirrors. That, my friend, was creative thinking!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Patricia Aburdene

Patricia Aburdene is not only a very talented author. She’s also a world-renowned speaker and advocate of corporate transformation. She inspires audiences with a concrete blueprint of how values and consciousness will transform business. She has lectured throughout the U.S., Canada, Europe, South America, Australia, and the Pacific Rim.

Her career in business journalism began at Forbes magazine in 1978. As a Public Policy Fellow at Radcliffe College, Cambridge, Massachusetts, from 1993 to 1996, she explored emerging leadership models.

Patricia holds a BA in philosophy from Newton College of the Sacred Heart, a BS in library science from Catholic University, and four honorary doctorates. In 1990, she was awarded the Medal of Italy for her interpretation of global trends.

She collaborated with her husband John Naisbitt on the publishing phenomenon Megatrends which topped best-seller charts in the U.S., Germany, and Japan. She and John then co-authored the New York Times number-one bestseller Megatrends 2000. These big hits were followed by the bestselling Re-inventing the Corporation and Megatrends for Women.

Her new book, Megatrends 2010: The Rise of Conscious Capitalism, was published in 2005. Collectively, her books have sold more than 14 million copies worldwide.

In each of her Megatrends books she proposed ten Megatrends (changes), that would shape the information age. She’s been very accurate with her predictions and many major organizations have utilized her predictions in strategically planning for the future.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.