1.0AchieveMax® Bloghttps://achievemax.com/blogHarry K. Joneshttps://achievemax.com/blog/author/harry/rich600338<blockquote class="wp-embedded-content" data-secret="6IfPYISunh"><a href="https://achievemax.com/blog/2008/11/17/customer-service-is-a-choice/">Customer Service Is a Choice</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://achievemax.com/blog/2008/11/17/customer-service-is-a-choice/embed/#?secret=6IfPYISunh" width="600" height="338" title="“Customer Service Is a Choice” — AchieveMax® Blog" data-secret="6IfPYISunh" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://achievemax.com/blog/wp-includes/js/wp-embed.min.js /* ]]> */ </script> It is apparent that there is little or no focus placed on exceptional service as an expectation. Few employees are held accountable for the lack of outstanding service and consequences are obviously nonexistent in today's competitive business environment.http://www.achievemax.com/images/banners/feedburner-mail.gif