{"version":"1.0","provider_name":"AchieveMax\u00ae Blog","provider_url":"https:\/\/achievemax.com\/blog","author_name":"Harry K. Jones","author_url":"https:\/\/achievemax.com\/blog\/author\/harry\/","title":"Customer Service Dilemma - AchieveMax\u00ae Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"bqZWFGbbED\"><a href=\"https:\/\/achievemax.com\/blog\/2011\/10\/03\/customer-service-dilemma\/\">Customer Service Dilemma<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/achievemax.com\/blog\/2011\/10\/03\/customer-service-dilemma\/embed\/#?secret=bqZWFGbbED\" width=\"600\" height=\"338\" title=\"&#8220;Customer Service Dilemma&#8221; &#8212; AchieveMax\u00ae Blog\" data-secret=\"bqZWFGbbED\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/achievemax.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Think of companies that boast that the customer is the boss or the customer is always right! Their challenge lies first in translating these slogans into actions to convince customers that they are indeed sincere.","thumbnail_url":"http:\/\/www.achievemax.com\/images\/banners\/feedburner-mail.gif"}