Headquartered in Washington, DC with regional offices in Atlanta, GA and Westport, CT. Leadership IQ, a global leadership training and research company, provides best practices research and executive education to the world’s leading companies and their leaders.<\/p>\n
Their work has appeared in Fortune<\/em>, Forbes<\/em>, Business Week<\/em>, the Harvard Management Update<\/em>, CBS News, and many more. They’ve trained tens of thousands of leaders from across the Fortune 500, non-for-profit, small-and-midsize companies, and government organizations.<\/p>\n They direct one of the largest leadership studies ever conducted, and currently focus\u00a0their work on management and executive performance, workforce issues, negotiations, strategic planning and customer service.<\/p>\n In a three-year study, they examined 5,247 hiring managers from 312 public, private, business and healthcare organizations. Collectively these managers hired more than 20,000 employees during the study period.<\/p>\n The study focused on why new hires fail at such alarming rates which is certainly a growing trend. For instance:<\/p>\n The study also discovered that:<\/p>\n The above data is certainly not rocket science. However, while the failure rate for new hires is distressing, it should not be surprising:<\/p>\n Eighty-two\u00a0percent of managers reported that in reflection, the interview process could have been handled more effectively. Warning sign may have been noticed had the managers:<\/p>\n Mark Murphy, CEO of Leadership IQ, explained that “The typical interview process fixates on ensuring that new hires are technically competent. But coachability, emotional intelligence, motivation and temperament are much more predictive of a new hires’ success or failure. Do technical skills really matter if the employee isn’t open to improving, alienates their coworkers, lacks drive and has the wrong personality for the job?”<\/p>\n The study tracked the success and failure of new hires and interviewed managers about their hiring tactics and new hires’ performance, personality and potential. Upon completing the 5,247 interviews, Leadership IQ compiled, categorized and distilled the top five reasons why new hires failed (i.e., were terminated, left under pressure, received disciplinary action or significantly negative performance reviews). The following are the top areas of failure, matched with the percentage of respondents.<\/p>\n Eight hundred and twelve\u00a0managers experienced significantly more hiring success than their peers. What differentiated their interviewing approach was their emphasis on interpersonal and motivational issues.<\/p>\n Hiring failures can be very costly, impacting not only your organization but other employees as well. However, these failures can be prevented if managers focus more of their interviewing energy on candidates’ coachability, emotional intelligence, motivation and temperament. Doing so will provide vast improvements in the hiring success. Technical competence is actually a very poor predictor of whether a newly hired employee will succeed or fail.<\/p>\n “The financial cost of hiring failures, coupled with the opportunity cost of not hiring high performers, can be millions of dollars, even for small companies,” adds Murphy. “And the human cost can be even worse. If a hospital hires a nurse that won’t accept feedback and alienates pharmacists and physicians, the result could be a medical error. This one bad hiring decision could cost a patient their life.”<\/p>\n","protected":false},"excerpt":{"rendered":" Headquartered in Washington, DC with regional offices in Atlanta, GA and Westport, CT. Leadership IQ, a global leadership training and research company, provides best practices research and executive education to the world’s leading companies and their leaders. Their work has … Continue reading \n
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