The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
by Peter F. Drucker with Joseph A. Maciariello

If you know of Peter Drucker, the 95-year-old Austrian-born author and analyst who left behind a body of work that laid the foundation for modern management science, you’ll want this book. If you know little or nothing of this man who was often called “the world’s most influential business guru” and top management thinker in the world, you need this book.

Peter Drucker died in November of this year (2005). He is the American Business Philosopher—a guru and teacher who writes about the business of business in a fundamental and memorable way. He has written more than three dozen books, translated into 30 languages, over a period of 66 years. In addition, he has written countless articles for newspapers and magazines world-wide. Millions of people read those books and articles. Millions more, even if they never read Drucker, knew his concepts and catch-phrases: “management by objective,” “knowledge worker,” “empowered employee,” “privatization,” “decentralization,” “creative abandonment,” and the list goes on and on.

His thinking transformed corporate management in the latter half of the 20th century and his work influenced Winston Churchill, Bill Gates, Jack Welch and the entire Japanese business establishment.

I was always personally impacted by the fact that, until the day he died, Peter Drucker referred to himself as a student rather than a teacher. He expressed gratitude each day for what he learned from others. We’d be much better off if only today’s high school and college students would adapt that life-long philosophy.

This hardbound book is an anthology of 366 brief excerpts from Drucker’s 36 books and countless articles. Drucker himself explains that “the most important part of this book is the blank spaces at the bottom of its pages. They are what the readers will contribute, their actions, decisions and the results of these decisions. For this is an action book.” The reader is also provided with an extensively annotated bibliography and a comprehensive list of “Readings by Topic.”

Oddly enough, this book actually resembles a bible and even has a ribbon to mark your page. For so many business leaders, Drucker was a business guru akin to a spiritual guru. His insights are profound, logical, and prophetic. Indeed, his words were a guidebook to those he inspired. This is a book that can fit on anyone’s desk for a quick dose of inspiration.

No other business thinker has been more influential than Peter Drucker. Every page should be read, meditated, and implemented. It should be read everyday. The content is far from being technical. A business education or background certainly isn’t required to understand or enjoy it. The book is a joy to read for those who seek business knowledge in its highest form. If you are going to buy only one Drucker book, then buy this one as it contains his best collections. Future generations will continue to benefit from his intellectual journey in the coming 1,000 years. This fine collection of “Druckerisms” would make a fine gift for anyone. Its content will be as relevant in a century as it is today.

His longtime friend and colleague, professor Joseph A. Maciariello, assisted with the selection and organization of the material. Here are just a few of the excerpts:

• To make hierarchies less appealing to executives, he suggested, just limit executive pay. No executives, Drucker wrote in 1982, should be making more than twenty times the pay of their workers.
• Smart enterprises, he preached, don’t order their employees around. They value their employees, encourage their contributions, and tap their wisdom at every opportunity.
• Dumb enterprises, by contrast, create obstacles to information sharing. They layer bureaucracy upon workers and smother their imagination. They shield executives from real-world knowledge.
• Central to his philosophy was the belief that highly skilled people are an organization’s most valuable resource and that a manager’s job is to prepare and free people to perform.
• In the early 1950s, when other business leaders figured the worldwide market for computers was in the single digits, he predicted that computer technology would thoroughly transform business. It has indeed done just that.
• In 1961, he alerted his followers to the rise of Japan as an industrial power, and two decades later, he warned of its impending economic stagnation.
• In 1997, he predicted a backlash to burgeoning executive pay, saying, “In the next economic downturn, there will be an outbreak of bitterness and contempt for the super-corporate chieftains who pay themselves millions.”
• Quotation: “If we didn’t spend four hours on placing a man and placing him right, we’d spend four hundred hours on cleaning up after our mistake.” (Alfred Sloan).
• “In cost control an ounce of prevention is worth a pound of cure.”
• “The right answer to the wrong problem is very difficult to fix.”
• “People’s decisions are the ultimate—perhaps the only—control of an organization. People determine the performance capacity of an organization. No organization can do better than the people it has.”
• “Every organization needs one core competence: innovation.”
• “Effective executives build on strengths—theirs and others. They do not build on weaknesses. “
• “The one person to distrust is the one who never makes a mistake … Either he is a phony, or he stays with the safe, the tried, and the trivial. The better a person is, the more mistakes he will make …”

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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Winning
by Jack Welch with Suzy Welch

Jack Welch has written a number of books on a variety of subjects such as leadership, management, business, values, and competition, to name just a few. Even more books have been written about him and his illustrious career with General Electric. When this particular book hit the book stores, I received a number of comments, via e-mail and in person, from friends and associates who were eager to share their impressions. Oddly enough, the reviews were mixed. In fact, they ranged from one end of the spectrum to the other. Several told me it was the very best book they’ve read by and/or about the man who Fortune Magazine crowned “Manager of the Century,” Others told me that it was nothing more than a re-hash of every other book he’s written. After reading the book myself, I could obviously identify with both viewpoints. In fact, I did. However, I believe this outcome was intentional for a number of reasons.

Winning was a joint effort for Jack and his wife Suzy. His talented wife is the former editor of the Harvard Business Review. She attended Harvard University and the Harvard Business School, and is the author of numerous articles about leadership, creativity, change and organizational behavior, and a contributor to several books about general management.

I must admit I’ve met very few people who are neutral on the subject of Jack Welch. Most everyone seems to love the man or hate the man. That might have something to do with the fact that the man’s personal life differed somewhat from his management philosophies. Obviously, readers focus more on one than the other. Those who choose to focus on his personal life, may very well find reason to disapprove of him. However, if you want some simple, powerful and proven management practices, then he is arguably one of the best ever.

Personal feelings aside, you can’t ignore the facts. Jack Welch knows how to win. During his forty-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. He transformed the industrial giant from a sleepy “Old Economy” company with a market capitalization of $4 billion to a dynamic new one worth nearly half a trillion dollars.

His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits. Since Welch retired in 2001 as chairman and chief executive officer of GE, he has traveled the world, speaking to more than 250,000 people and answering their questions on dozens of wide-ranging topics. He decided to write this book as a way to provide documented answers to the many questions he received during his travels.

Welch’s objective in this book is to speak to people at every level of the organization, in companies large and small. His audience is everyone from line workers to college students and MBAs, from project managers to senior executives.

He kicks things off with an introductory section called “Underneath It All” where he shares his personal business philosophy.

The core of the book is then divided into three sections:

1. He looks inside the company, from leadership to picking winners to making change happen.
2. He looks outside at the competition focusing on strategy, mergers, and Six Sigma to name just a few areas.
3. Here he focuses on managing your career—how to find the right job, get promoted, deal with a bad boss, and achieve work-life balance.

The final section of the book Welch calls “Tying Up Loose Ends.” Those interested in the human side of great leaders will find this last section especially appealing. In it, Welch answers the most interesting questions that he’s received in the last several years while traveling the globe addressing audiences of executives and business-school students.

Critics seem to agree that Winning is destined to become the bible of business for generations to come. To avoid the content of this book because you disapprove of Jack—the man—would be a disservice to you, the student of leadership. There is a wealth of valuable insights, original thinking, and solutions to nuts-and-bolts problems within these pages. It’s difficult to think of anyone in business who wouldn’t benefit from reading this savvy, engaging cubicle-to-boardroom guide to success.

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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The Google Story: Inside the Hottest Business, Media, and Technology Success of Our Time
by David A. Vise and Mark Malseed

I’ve written more than 120 book reviews thus far and have never suggested that any book was targeted for any particular audience. However, we all know that there’s a first time for everything, and I guess this is one of those times. There’s no doubt in my mind that this particular book will only appeal to you if you are a geek … or a business person … or an entrepreneur … or an investor … or a dreamer … or a techie … or a young person … or a proud parent … or a visionary … or a grad student … or a person who enjoys a great success story. I’ll stop there, although the list goes on and on. I’m sure you get the picture. This is a must read!

However, it might be wise to understand a little bit about the authors. David Vise is a Pulitzer Prize-winning reporter for the Washington Post and author of three books, and Mark Malseed has contributed to the Washington Post and the Boston Herald as well as doing a great deal of research on Bob Woodward’s recent books. Although both authors are reputable writers, you might get the feel that they are great fans of the founders as they tend to focus on all of the wonderful, positive aspects of Google’s rise to being the titan of search. Don’t expect a negative word about the founders or the company, which might lead some to think the book lacks objectivity. However, other authors, magazines, and books can and will provide you that viewpoint should you yearn for that side of the story. Meanwhile, sit back and relax as you read this captivating tale reminiscent of the popular tale of “Revenge of the Nerds.”

Here is the story behind one of the most remarkable Internet successes of our time. This book takes you inside the creation and growth of a company whose name is a favorite brand and a standard verb recognized around the world. Join these two very young billionaires as they travel from their first dorm office to an upgrade garage office to their futuristic campus headquarters where they continue their quest to “change the world.”

I don’t have the time or space to share what you’ll find captivating about this book, this company, nor the two young men you’ll meet within these pages. Let me, instead, share a few random facts. If you find them of interest, read the book. There’s much more where this came from. If these few facts don’t grab your interest … be very concerned.

• Google is a play on the word googol and refers to the number represented by the numeral 1 followed by 100 zeros. Google’s use of the term reflects the company’s mission to organize the immense, seemingly infinite amount of information available on the web.
• Co-founders Larry Page and Sergey Brin weren’t terribly fond of each other when they first met as Stanford University graduate students in computer science in 1995. Larry was a 24-year-old University of Michigan alumnus on a weekend visit; Sergey, 23, was among a group of students assigned to show him around. They argued about every topic they discussed. Three years later, Moscow-born Sergey and Midwest-born Larry dropped out of graduate school at Stanford to, in their own words, “change the world” through a search engine that would organize every bit of information on the web for free. They have accomplished that feat in more than 100 languages.
• Its stock is worth more than General Motors’ and Ford’s combined.
• Its staff eats for free in a dining room run by the Grateful Dead’s former chef.
• Its employees traverse the firm’s colorful Silicon Valley campus on scooters and inline skates.
• At more than 200 million requests a day, it is, by far, the world’s biggest search engine.
• More than half of those requests come from outside the United States. From 6 a.m. until noon PST, peak traffic hours for Google, more than 2,000 search queries are answered a second.
• Google’s index of web pages is the largest in the world, comprising over 3 billion web pages. If printed, this would result in a stack of paper more than 240 kilometers high. Google searches this immense collection of web pages often in less than half a second.
• Users can restrict their searches for content in 88 non-English languages. In fact, Google is working on a Klingon interface just in case.
• Google has a world-class staff of more than 1,000 employees known as Googlers. The company headquarters is called the Googleplex Campus located in Mountain View, California.
• Google Groups comprises more than 800 million Usenet messages, which is the world’s largest collection of messages or the equivalent of more than a terabyte of human conversation.

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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The Rules of Business: 55 Essential Ideas to Help Smart People (and Organizations) Perform at Their Best
by FAST COMPANY’s Editors and Writers

I came across this book on a recent browsing excursion through my local bookstore. I must admit my motive evolved from my admiration and constant reference to the monthly magazine FAST COMPANY. I’ve been an avid fan of this publication for ten years now as it has provided me with a great deal of research data in my roles as a speaker and consultant. Knowing the quality of the magazine content, I was anxious to see what the book had to offer. I certainly wasn’t disappointed.

I found 22 chapters covering such essential areas as change, creativity and innovation, communication, customer service, technology, employee retention, leadership and teamwork to name just a few. Each category is introduced by a two-page commentary and weaves two to four essential rules throughout every chapter. At the end of each chapter, you’ll find a boxed, bulleted “Fast Take” section providing specific take-aways you can use in your daily routine.

The true value of each chapter, however, appears in the form of the tremendous insights, quotes, and valuable advice gathered from more than 200 of the greatest business minds in the world. Many are currently active in their specialized fields, some are currently retired, and some left us long ago although their influence will live on forever.

It’s a mere 246 pages in length, but each page is filled with a wealth of “timeless truths” from the very best minds in business. Consider just a few of the 200 business leaders, politicians, practitioners, and thinkers who have contributed to this essential desk reference: Warren Buffett, Bill Gates, Tom Peters, Jack Welch, Jeff Bezos, Zig Ziglar, Anita Roddick, Peter Drucker, Malcolm Forbes, Sam Walton, Lee Iacocca, Henry Ford, Walt Disney, Thomas Edison, Dale Carnegie, Jim Collins, Kenneth Blanchard, and Warren Bennis. The editors and writers of FAST COMPANY have done a superb job of compiling this valuable group of essential rules that will certainly be an asset to any manager, professional, or executive-to-be.

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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The Luck Factor: The Four Essential Principles
by Richard Wiseman

Have you ever wondered why some people seem to be lucky at every turn and others simply can’t seem to get a break? Is luck just fate, a psychic gift or a question of intelligence? Are people born lucky? Can you change your luck? And what is it that lucky people have that unlucky people lack?

Most of us have asked at least one of these questions at some point in our lives. In this book, psychologist Dr. Richard Wiseman, a British psychologist with his own research unit at the University of Hertforshire, U.K., sheds a great deal of light on this very interesting subject.

Dr. Wiseman conducted a groundbreaking new scientific eight-year study of the phenomenon of luck and the various ways we can bring good luck into our lives. He shares his findings from intensive interviews and experiments with more than 400 volunteers, his long-term study of both lucky and unlucky people as well as the work of others. He is more than likely the first to place luck under a scientific microscope, examining the different ways in which lucky and unlucky people think and behave. As a result of his intensive focus on this unique subject, Wiseman arrived at an astonishing conclusion: Luck is something that can be learned. It is available to anyone willing to pay attention to four essential principles:

1. Creating chance opportunities
2. Thinking lucky
3. Feeling lucky
4. Denying fate

Dr. Wiseman examines each of the four principles as well as 12 sub principles that promises to offer “a scientifically proven way to understand, control, and increase your luck.” This easy read is filled with real-life stories from hundreds of interviews; inspirational quotes from the likes of Benjamin Franklin and Oprah Winfrey; graphed research data and anecdotes from the lives of the famous such as Harry Truman and Warren Buffett. The Luck Factor also richly portrays the lives of ordinary people who have been extraordinarily lucky or unlucky.

Readers can determine their capacity for luck as well as learn to change their luck through helpful exercises that appear throughout the book. Finally, Dr. Wiseman gives us a look into “The Luck School” where he instructs unlucky people and also teaches lucky people how to further enhance their luck. Questionnaires and exercises offer guidance on how to acquire or enhance luckiness while keeping a “luck journal” and incorporating techniques to increase intuition, stop negative self-fulfilling prophecies and learn how to effectively network. In addition to the usual tests and exercises common to self-help books, he includes visual games to make his points.

The Luck Factor will give you revolutionary insight into the lucky mind and could, quite simply, change your life.

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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The 8th Habit: From Effectiveness to Greatness
by Stephen R. Covey

It was just a matter of time … If you read The Seven Habits of Highly-Effective People, as well over 15 million readers worldwide have done, you had to know that Stephen Covey would someday, inevitably, give us The 8th Habit. In fact, most of us expected it long before this.

Prior to examining his latest contribution, let’s take a look at what’s occurred since Covey introduced his original work which inspired readers worldwide.

• The 7 Habits has sold 15 million copies and continues to sell 50,000 to 100,000 a month.
• At 1.5 million copies, The 7 Habits is the best-selling non-fiction audio book in history!
• The 7 Habits was published in 38 languages and 75 countries.
• The 7 Habits ranked as a No. 1 best seller by The New York Times and Business Week.
• It was named as one of the two most influential business books of the last century by Executive magazine.
• A survey by Chief Executive magazine chose The 7 Habits as the most influential book of the 20th Century.
• Time Magazine previously named Covey one of the 25 most influential Americans.
• Following his initial success, he followed The 7 Habits with:
  • The 7 Habits of Highly Effective Families
  • Living the 7 Habits
  • The Nature of Leadership
  • First Things First
  • Principle-Centered Leadership
• The 8th Habit is 50 pages longer than the original seven habits combined.
• The 8th Habit hit bookstores almost 15 years to the day after the original was released.
• Covey received the Entrepreneur of the Year’s Lifetime Achievement award.
• Covey’s organizational legacy to the world is Covey Leadership Center—a worldwide, 700-member leadership development firm.
• In 1997, a merger with Franklin Quest created the new Franklin Covey Company with more than 3,000 employees and $500 million in annual revenue and noted throughout the world for the Franklin Planner. Dr. Covey is currently Vice-Chairman of Franklin Covey, the world’s largest management and leadership development organization.
• His advice has been sought by people as distinguished as the President of the United States and CEOs of major FORTUNE 500 companies.

Stephen Covey is one of the few management authorities to have stood the test of time. That fact alone makes him worth listening to, which leads us to The 8th Habit: From Effectiveness to Greatness. Covey says that the 8th habit is finding one’s “voice” … the quality that makes each person unique. He believes that possession of this quality is the road to success. Covey says that after we find our voice, we can then inspire others to find theirs. Additional support for this thinking comes from Mahatma Gandhi who said: “The difference between what we are doing and what we are capable of doing would solve most of the world’s problems.”

The world has profoundly changed since The 7 Habits of Highly Effective People was published in 1989. The challenges and complexity we face in our personal lives and relationships, in our families, in our professional lives, and in our organizations are of a different order of magnitude. In fact, many mark 1989, the year we witnessed the fall of the Berlin Wall, as the beginning of the Information Age, the birth of a new reality, truly a new era.

The majority of the book details with how, after finding your own voice, you can inspire others and create a workplace where people feel engaged. This includes establishing trust, searching for third alternatives and developing a shared vision.

When you study the lives of all great achievers, you will find a pattern. This pattern consists of four capacities: vision, discipline, passion and conscience. These capacities embody many, many other characteristics used to describe those traits we associate with people whose influence is great, whether known to many or few. Covey defines, models and shares examples of each of these timeless principles. The 8th Habit, then, is not about adding one more habit to the seven—one that somehow got forgotten. It’s about seeing and harnessing the power of a third dimension to the 7 Habits that meets the central challenges of the New Knowledge Worker Age.

This certain-to-be-classic book includes a Bonus DVD of 16 inspirational companion films—each of which will provide additional inspiration and insight for readers.

Covey’s new book will transform the way we think about ourselves and our purpose in life, about our organizations, and about humankind. Just as The 7 Habits of Highly Effective People helped us focus on effectiveness, The 8th Habit shows us the way to greatness.

(This book review was originally published in 2005 as one of the Top 10 Books – Edition 13.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business
by Jeffrey A. Krames

Here’s a great concept for teaching anyone—students, potential CEOs in their first year of a business track, or anyone further along in their business careers—the value of bench-marking the careers of some of this generation’s top leaders!

The author selected seven outstanding corporate leaders:

• Sam Walton of Walmart
• Herb Kelleher of Southwest Airlines
• Bill Gates of Microsoft
• Jack Welch of GE
• Lou Gerstner of IBM
• Michael Dell of Dell Computer
• Andy Grove of Intel

Author Jeffrey Krames then isolates and examines the specific skills and styles that contributed to each CEOs well-documented achievements. In short, he explains what made them great. Listing the CEOs and their respective defining strategies is easy to do. He then devotes a full chapter to each CEO and offers his rigorous analysis of each leader and the defining strategy within the context of their respective organizations. This is indeed added value for the reader. The reader learns not only the WHAT but also the HOW and WHY.

In addition to interviews and his own expert analyses, the author also includes contributions from leading business theorists, including Peter Drucker and Philip Kotler, to provide different perspectives on each given business issue.

Here’s another interesting feature. Interactive case studies and exercises are added to actively engage the reader’s mind. For example, a brief scenario “puts the reader in the seat of each CEO.” A series of business situations are also offered which enable his readers “to test their business acumen against that of each of the seven subject CEOs.” Assessing Your CEO Quotient self-tests will help the reader apply these traits and strategies to his/her own career.

Here are the respective defining strategies of each CEO:

• Michael Dell created a computer juggernaut by placing customers at the epicenter of his business model.
• Jack Welch created an authentic learning organization aligning rewards with results to make GE an organization that harnesses the ideas and intellect of every employee.
• Lou Gerstner taught IBM to focus on solutions by starting with a customer’s business problem, working back to the right combination of technologies and expertise.
• Andy Grove fostered an awareness in his troops to sense threats and turn them into Intel’s competitive advantage.
• Bill Gates trusted the instincts of his employees, successfully transforming Microsoft into a leading Web driver and innovator.
• Herb Kelleher created an exceptional performance-driven culture which continues to grow as it maintains a small-company attitude.
• Sam Walton continually learned from his competitors while remaining faithful to his vision.

All seven of these exceptional leaders have much in common: an evangelical leadership gene; an understanding of the critical role of culture; a passion to create next-generation products, processes, or solutions; a determination to implement the best ideas, regardless of their origin; and a commitment to increase and thereby advance the leadership body of knowledge.

This is a book you’ll definitely want to add to your corporate library.

(This book review was originally published in 2003 as one of the Top 10 Books – Edition 12.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

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