The Other Side of the Card: Where Your Authentic Leadership Story Begins
by Mike Morrison

Knowing a little bit more about this author may explain the powerful content of still another of those many small books that seem to appear on our local bookstore shelves with regularity. However, don’t be mislead by the dimensions of the book itself nor the low number of 125 pages. The story is an eye-opener, the lessons are many, and the impact has the potential of changing the way you view leadership.

Back to the author for a moment. Mike Morrison, Ph.D., played a key leadership role in the development and launch of the University of Toyota, one of the leading corporate universities in the world today. Toyota is currently the talk of the automotive world as they recently moved ahead of Detroit’s “Big Three” automakers to assume the coveted title of the world’s No. 1 automobile company. Don’t think for a moment that the University of Toyota didn’t play a key role in that accomplishment. In addition to supporting Toyota employees and partner organizations, Dr. Morrison is engaged in major global leadership development initiatives to advance new ways of leading. Currently the Vice President and Dean of the University of Toyota, Dr. Morrison is one of the most influential thinkers on leadership principles today.

The Other Side of the Card is an easy read—short, packed with great lessons, and full of specific tools you can put to use immediately. It’s a compelling parable on finding one’s true leadership voice. The author uses the typical everyday business card as a symbol of personal identity and power. You will soon understand that the blank side of your card—much like the hidden part of your identity—is not empty space but limitless possibility.

Through the voice of a retiring CEO struggling to define his new future role in life, we learn how to define deeper meaning in our work and personal life. The lead character is easy to relate to, and the story of his challenges will certainly be familiar. You will immediately relate to the characters as they manage the slings and arrows of an accelerating world. Through lively discussions and engaging exercises, Morrison introduces the principles and practices of personal leadership development.

The author introduces the foundational principles and practices of the “Me” and “We” paths of personal leadership development. The “Me” path is the inner journey of developing our leadership voice. The “We” path is the outer journey of serving others.

The six steps create a real world pathway for the journey we must all take to make a difference in our work and personal lives. The transition from “me to we” is directly relevant to the pace of change in today’s challenging business environment.

This book will profoundly impact your view of leading and living each day. It’s for everyone who needs to or wants to lead others in this world today.

As an added bonus, Dr. Morrison offer free downloads, inspiring thoughts, and practical tips from his website to help sharpen the skills you’ve learned within the pages of this best seller—www.theothersideofthecard.com.

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

The Self-Destructive Habits of Good Companies: … And How to Break Them
by Jagdish N. Sheth

Think back over the years and recount the number of very flourishing businesses that were promoted in magazines, on TV, and in management courses as great companies destined for successful futures. Many of them are no longer with us or are struggling to survive.

In fact, the companies profiled in Tom Peters’ business classic In Search of Excellence would not be selected for such a book today. Nor could the same lessons be drawn from their current position and behavior in the marketplace. Were they poor choices at the time or was it “good gone bad”? Obviously it was the latter as those companies appeared to be doing everything right at that time.

Now look at the current marketplace as we note similar organizations that are flying high one minute and wondering what happened the next. For example, consider Sears, General Motors, Xerox, Jet Blue, Enron, AT&T, Motorola, Kmart, IBM, Arthur Anderson, Tyco, Ford Motor, Health South, Global Crossing, WorldCom, A & P, Firestone, Krispy Kreme, Kodak, Intel, Digital, Chrysler and the list goes on and on. Once all hailed as ultimate examples of excellence, their future success not only seemed assured but inevitable. Yet, before anyone saw it coming, the wheels came off, and these companies were fighting to survive. Some may not recover, some have already somewhat rebounded, and some may take years to reach the level they once enjoyed. What happened?

This book talks about what happens to successful companies that leads to their getting into serious trouble. The author identifies seven dangerous habits even well-run companies fall victim to—and helps you diagnose and break these habits before they destroy your company.

Through case studies from some of yesterday’s most widely praised corporate icons, you’ll learn how companies fall victim to these self-destructive habits seemingly overnight. He sheds light on why some never turn around and how others achieve powerful turnarounds, moving on to unprecedented levels of success.

For decades we have suggested the tremendous value of learning priceless lessons from observing both good and bad habits of other organizations. Far too few take the time and energy to do so. However, they will later find themselves investing far more resources in an effort to recover from situations they could easily have avoided had they been more proactive. Go figure.

In addition to identifying these critical self-destructive habits, the author more importantly provides specific, detailed techniques for “curing”—or, better yet, preventing—every one of these self-destructive habits.

The last chapter discusses why it is better to never need the “cures” he describes in each of the chapters. Look over the following seven habits in search of any which may exist in your current environment. I think you might be surprised as to what you find. If so, you’ll want to share this list with your associates, discuss each in depth, and formulate the proper strategy before it’s too late. It is much better to wake up before the crisis and keep your company alive and thriving by preemptive action.

Because habits (both good and bad) are learned behaviors, not inevitabilities, it is possible to acquire them or eliminate them. The choice is yours.

• The “cocoon” of denial: Find it, admit it, assess it, and escape it.
• The stigma of arrogance: Escape this fault that “breeds in a dark, closed room.”
• The virus of complacency: Six warning signs and five solutions.
• The curse of incumbency: Stop your core competencies from blinding you to new opportunities.
• The threat of myopia: Widen your view of your competitors—and the dangers they pose.
• The obsession of volume: Get beyond “rising volumes and shrinking margins.”
• The territorial impulse: Break down the silos, factions, fiefdoms, and ivory towers.

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

New Ideas from Dead CEOs: Lasting Lessons from the Corner Office
by Todd G. Buchholz

In a recent blog article,”Tips for Choosing a Great Book,” I shared five elements I look for when searching for a good book. One of those five elements happened to be a “Catchy Title.” It’s not the title alone that impresses me. A catchy title simply reflects the author’s creativity as well as his/her ability to capture the attention of potential readers. If the author can capture my attention with the title, he/she can do the same with the content. This title obviously does just that.

When it comes to benchmarking, people either enjoy it, or they don’t. There is seldom anything in between. If you happen to enjoy it and are able to transfer what you learn to your own personal challenges and opportunities, you’ll enjoy this book.

The author, Todd G. Buchholz, is a former White House director of economic policy, an award-winning Harvard professor, and managing director of the Tiger hedge fund. He was also a co-producer of Broadway’s Tony Award-winning Jersey Boys. He’s also written for The New York Times, The Wall Street Journal, Forbes, and Reader’s Digest. He’s also authored a number of other best sellers.

This unique history book blends both the lives and the business challenges of the featured CEOs in order to expose their strengths and the circumstances they had to overcome. You’ll gain some very interesting insights into the lives of each of the following CEOs:

• Ray Kroc — McDonalds
• Sam Walton — Wal-Mart
• Mary Kay Ash — Mary Kay Cosmetics
• Estee Lauder — Estee Lauder
• Walt Disney — Disney
• Akio Morita — Sony
• Thomas Watson Jr. — IBM
• David Sarnoff — RCA
• A.P. Giannini — Bank of America

The author chose these particular CEOs by deploying several criteria.

1. They had to be innovators, not just outstanding managers. These CEOs felt it is better to make yourself obsolete than to wait and let your competitors do it for you. These CEOs did not wait.
2. They had to be interesting to the author. The CEOs in this book teach us about the forces that made the 20th Century so uplifting in its technology and brutal in its politics.
3. Third and most important, the author chose to focus on CEOs who teach us lessons that we can apply today, either as managers or as investors.

Interestingly, each of these CEOs failed at some point. I’ve always believed we could learn as much, if not more, from individual and/or organizational failure as we could from obvious success. Faced with bankruptcy and defections, they could have succumbed to psychological depression or the siren of politicians offering class warfare. But they pushed on, energized by passion, ego, money, and the promise of glory.

I think you’ll enjoy this intimate look and fascinating insight into the professional and personal lives of these CEOs. You’ll also learn how we can apply their ideas to the present-day triumphs and struggles of Sony, Dell, Costco, Carnival Cruises, Time Warner, and numerous other companies trying to figure out how to stay on top or climb back up.

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

Seduced by Success: How the Best Companies Survive the 9 Traps of Winning
by Robert J. Herbold

This is my kind of book. I really enjoy it for a number of different reasons:

• For those in the early stages of their careers, this particular book is like taking a terrific leadership and management course.
• For more seasoned readers, it’s a wake-up call strongly suggesting that you re-evaluate your current situation to avoid the obvious traps that caused other organizations to lose their way.
• Rather than hearing one person’s opinions, which may or may not be valid, this book is based on detailed case studies involving 44 different companies that have dealt with the nine traps of success.
• It’s written by someone who has lived and worked among the companies and challenges he writes about. Bob Herbold, the former Chief Operating Officer of Microsoft, is a 26-year-veteran of Procter & Gamble who lived through each of the nine traps. He explains how to survive them or avoid them by understanding how others have survived them.

The author demonstrates with clinical precision that a company’s fall from grace can frequently be traced back to its time of greatest achievement. This has become even more evident over the past few years to most everyone other than those falling victim. It’s amazing that precisely the same elements which result in a given company’s success can often be the causes of its subsequent decline.

Do they become so successful and complacent that they grow blind to the obvious? The victims of these nine traps of winning are usually the last ones to recognize their failings. Think about that as you take a quick inventory of your own organization in the following areas.

The nine traps every successful organization must avoid are:

1. Neglect: Sticking with yesterday’s business model.
2. Pride: Allowing your products and/or services to become outdated.
3. Boredom: Clinging to your once-successful branding after it becomes stale and dull.
4. Complexity: Ignoring your business processes as they become cumbersome and complicated.
5. Bloat: Rationalizing your loss of speed and agility.
6. Mediocrity: Condoning poor performance and letting your star employees languish.
7. Lethargy: Getting lulled into a culture of comfort, casualness, and confidence.
8. Timidity: Not confronting turf wars, in-fighting and obstructionists.
9. Confusion: Unwittingly conducting schizophrenic communications.

These mistakes cut your business legs off at the knees, destroying your ability to recognize and meet the need for change. Why is it that so many companies have had so much trouble remaining successful while others have been capable of sustaining their success? Herbold provides focused examples, both good and bad, involving well-known companies such as: General Motors, Toyota, IBM, Sony, Wal-Mart, Proctor & Gamble, Microsoft, Hewlett-Packard, Kodak, Starbucks, Fidelity Investments, Porsche, Harley Davidson, Apple, and Harrah’s … to name a few. For each success trap, the author provides illuminating examples of top companies that were seduced by their success, as well as others that managed to maintain and even broaden their achievements.

Herbold shows you how to avoid these landmines by

• Continually revitalizing your brands and products.
• Demanding new approaches to “proven” practices.
• Maintaining speed and agility through strong leadership.
• Making sure employees are empowered to achieve and are not handicapped by bureaucracy.
• Using an exciting new product to overhaul your culture.

Reading this book will inspire you to develop a culture that constantly questions all practices at all times. To sum up, there can be no continuous improvement, much less continuous and sustainable success, without relentless skepticism.

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

Talent Is Never Enough: Discover the Choices That Will Take You Beyond Your Talent
by John C. Maxwell

This talented writer is an internationally recognized leadership expert, speaker, and author who has sold more than 12 million copies. He’s written dozens of great books. I have them all in my personal library and have reviewed four of them already for our web site. I would more than likely have shared even more of his work, but I’m running out of things to say about this man’s ability to write, reveal, share, clarify, simplify, educate, motivate, and inspire his readers to take the necessary actions for personal growth and success.

Just when I think there’s nothing else for him to focus on, another of his best sellers hits the bookshelf. He has this very unique ability to take the obvious and make it even more so. When you finish one of his books, you can’t wait to apply the many new strategies you’ve acquired and internalized. He’s done it again with Talent Is Never Enough. I knew early on that I was going to add this book to my list of “favorites” when, on page 10, I came across a quote from one of my all-time favorites, Dr. Seuss’s Oh. The Places You’ll Go! It’s only four lines, but they speak volumes:

You have brains in your head.
You have feet in your shoes.
You can steer yourself
Any direction you choose.

Maxwell’s latest book is filled with great quotes you’ll enjoy, appreciate and want to pass on to others.

One could easily be mislead by the title. You might even think the author is denigrating the value of talent. Actually, he focuses on what we can do to amplify our talent, whatever that may be, to an even greater degree. Simply put, having talent is just the beginning. Achieving success with your talent is the real challenge, and Maxwell shares 13 key choices you must make to actualize that goal.

Fear not that you’ll be overwhelmed by the wisdom of the ages. You’re about to discover an abundance of common sense in this game plan, but that’s exactly why most people forget or simply ignore these key choices.

However, couple this baker’s dozen with intelligence and talent, and you are well on your way to achieving long-term success.

Maxwell combines his outstanding insight, great quotes, challenging questions, interesting stories, simple action steps, and a great enthusiasm for the subject matter as he delves into each of these crucial elements: belief, passion, initiative, focus, preparation, practice, perseverance, courage, teachability, character, relationships, responsibility, and teamwork.

He’ll explain in great detail and clarity exactly how each of these significant elements can and will intensify your proficiency, allowing you to stand out in a sea of talent. He points out that if talent were enough, then the most effective and influential people would always be the most talented ones. But that is often not the case as the author asks us to consider the following facts:

• More than 50% of all CEOs of Fortune 500 companies had C or C- averages in college!
• 65% of all U.S. senators came from the bottom half of their school classes.
• 75% of U.S. Presidents were in the Lower-Half Club in school.
• More than 50% of millionaire entrepreneurs never finished college!

Clearly, talent alone isn’t everything. If you want to be a “Talent-plus” person in today’s very competitive environment, add this “soon to be classic” title to your reading list. And don’t just read it—live it!

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

Where Have All the Leaders Gone?
by Lee Iacocca with Catherine Whitney

You’ve simply got to read this one! I truly feel sorry for those who will avoid this book because they don’t like and/or respect Lee Iacocca. A lot of people I know fall into one or both of those categories, and I’m certain they feel justified to feel as they do. However, they’re doing themselves a disservice. They’re going to miss some great humor, fantastic insight, decades of solid experience, shocking facts, engaging stories and unbelievably straight talk.

Several critics greeted the author’s most recent literary effort with charges of senility. They can’t believe his criticism of politicians and business leaders the world over. I think those critics are simply blind to the fact that Iacocca has nothing to lose by speaking his mind and calling things as he sees them. He owes nothing to no one and answers no one other than himself. You don’t have to like the author, and you certainly don’t have to agree with him. However, there is much to learn from his experience.

This isn’t a man who’s inherited his legacy, benefited from a streak of luck, or cut corners to achieve an unequaled track record:

• He created the Mustang for Ford Motor Company, leading to his eventual firing over a power struggle with Henry Ford.
• He joined Chrysler as President and CEO shortly after Chrysler reported its worst earnings ever. He went on to restore Chrysler through shrewd financial policies, a $1.2 billion loan guarantee, and tax concessions granted by Congress. By the way, he repaid the loan in record time and masterminded the Minivan as though he had some extra time.
• He almost bought out Ford and turned down a nomination for President of the United States!
• In the 1980s, at the request of President Reagan, he spearheaded the campaign to refurbish the Statue of Liberty and Ellis Island, raising over $500 million to do so.
• He also engineered Chrysler’s $1.5 billion acquisition of American Motors, creating the Big Three from a mild-mannered four.
• The Iacocca Foundation recently announced the opening of its Los Angeles office. The Los Angeles office will help coordinate JoinLeeNow (www.joinleenow.org), an $11 million fundraising initiative to bring a potential cure for type 1 diabetes to human clinical trials. He has dedicated himself to this cause since the death of his wife in 1983 from complications of diabetes.

This man hasn’t had time to slip into senility. He’s been much too busy engineering what appears to be nothing less than a much needed national enema! He starts his campaign with his photo on the cover of the book. There he stands in his trend-setting solid black collarless golf shirt under an American-flag-decorated black sport coat, casually holding a giant cigar as he grins impishly at the readers. He reeks confidence and wisdom as he poses the question, “Where Have All The Leaders Gone?”

Iacocca grabs you by the throat on page one and doesn’t let you take a breath until he closes on page 263 with a challenging question you’re certain he’s directing to you personally!

He takes on President George W. Bush and his administration in an issue by issue autopsy of the many sins committed over the past seven years. In all fairness, he then offers his no-nonsense, straight-up assessments of the politicians vying to replace Bush in 2008. He certainly doesn’t mince words as he evaluates the front-runners from both parties.

His suggestions are simplistic but extremely powerful as he stresses we return to our focus on people and priorities. For instance, he calls for all presidential candidates to reveal their Cabinet choices BEFORE the election so voters can evaluate the team and not just the man.

Iacocca quickly focuses on the rapid demise of leadership in our country from politicians and business leaders to educational advisers and military commanders.

He tackles the national issues we’re all concerned about such as Iraq/Iran, the health-care crisis, our loss of competitive edge in the global marketplace, the massive trade deficit, a border that is a sieve, the slow death of the middle class, jobs, education, and energy policy. Iacocca then goes on to provide clear and credible recommendations for each of these problems based on his decades of observation and personal experience as a leader. Now 82, he has seen the U.S. overcome some of its worst crises, including the Great Depression and World War II, through great leadership. He shares his desire and recommendation that we return to that strategy.

The book opens with a discussion of the nine C’s of leadership: Curiosity, Creativity, Communicator, Character, Courage, Conviction, Charisma, Competency, and Common Sense. He defines each element and discusses how they impact leadership in all walks of life. He shares both negative and positive examples from today’s headlines focusing on the presence or absence of each element and the consequences which follow.

With a reputation as a straight shooter, he hopes to inspire more young people to vote. This is a surprisingly outspoken take on the pressing need for real leadership in this country.

The book closes with a discussion of four traits he learned from others: Optimism; Common Sense; Discipline; and―from his mother―Love.

You’ll enjoy the excellent societal insights from a man historians will long recognize as one our greatest leaders!

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 16.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)

Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
by W. Chan Kin and Renee Mauborgne

This book was recommended to me. I must admit that I probably wouldn’t have read it otherwise. I’m still torn as to whom I might recommend it to. On one hand, I found it to be far too deep for me. I found lots of rhetoric about strategy analysis and formulation, the importance of using solid empirical data and rigorous analysis, and the development of heavyweight analytical tools to assist them in the realization of their goals. If that previous sentence left you dumbfounded and doubting whether you want to read on, fear not and bear with me.

I often felt as though this book was intended only for serious strategy planners, MBA students, Business Development Managers, readers of the Harvard Business Review and the professors who write for those readers. Needless to say, I don’t fall into that group. In fact, I don’t fall anywhere near that group. However, at other times, I felt as though trusted peers were offering me a set of very practical frameworks and models that allowed me to grasp what appeared to be very obvious points. However, in reality, these points were profound insights and breakthrough contributions to business strategy literature.

The authors put my mind at ease as they shared information about several outstanding companies that have dominated (if not rendered irrelevant) their competition by penetrating previously neglected market space. At this point, they were talking my language as I love to learn what makes successful companies stand head and shoulders above their competition. The examples included the Body Shop, Callaway Golf, Cirque du Soleil, Dell, NetJets, the SONY Walkman, Southwest Airlines, Starbucks, the Swatch watch, and Yellow Tail wine. Focusing on familiar organizations made it much easier for me to understand their precise, actionable plan for changing the way companies do business.

Kim and Mauborgne chose a colorful metaphor as the title of their book—one not normally associated with strategy. As a result, they have provided us with a very simple and memorable way of distinguishing their approach from more traditional ones. Let’s start with a simple definition:

A Blue Ocean is simply a market space that is created by identifying an unserved set of customers, then delivering to them a compelling new value proposition.

This is as opposed to a Red Ocean, where the market is well-defined and heavily populated by the competition. All parties in these markets are engaged in an intense competitive struggle for the same customers, with different value propositions.

Based on a study of 150 strategic moves spanning more than a hundred years and thirty industries, the authors argue that tomorrow’s leading companies will succeed not by battling competitors, but by creating “blue oceans” of uncontested market space ripe for growth.

In short:

1. DO NOT compete in existing market space. INSTEAD you should create uncontested market space.
2. DO NOT beat the competition. INSTEAD you should make the competition irrelevant.
3. DO NOT exploit existing demand. INSTEAD you should create and capture new demand.
4. DO NOT make the value/cost trade-off. INSTEAD you should break the value/cost trade-off.
5. DO NOT align the whole system of a company’s activities with its strategic choice of differentiation or low cost. INSTEAD you should align the whole system of a company’s activities in pursuit of both differentiation and low cost.

The authors elaborate on six basic principles that define and separate Blue Ocean strategy from competition-based strategic thought. These principles are introduced and then discussed in great detail, presented in a direct, jargon-free manner. You’ll learn to reconstruct market boundaries, focus on the big picture, reach beyond existing demand, get the strategic sequence right, overcome organizational hurdles, and build execution into strategy.

This Blue Ocean Strategy seems so obvious and easy to understand you might wonder why everyone doesn’t adopt this approach. The answer is quite simple. To do so requires a broad set of multi-disciplinary skills as well as fresh thinking about even the most mundane options. It requires both discipline and inspiration, which is indeed a rare combination in today’s marketplace.

As much as I enjoyed this book, I must admit that there was much I simply didn’t understand. However, I learned enough to know that I must schedule a re-read in hopes of grasping even more insight into this intriguing strategy. It provides a precise, actionable plan for changing the way companies do business with one resounding piece of advice: SWIM FOR OPEN WATERS!

(This book review was originally published in 2007 as one of the Top 10 Books – Edition 15.)

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

• Mail
|
• Web
|
• Twitter
|
• Facebook
|
• LinkedIn
|
• More Posts(219)