AchieveMax, Inc. - Motivational Speakers, Custom-Designed Training, and Keynote Presentations

[Home] [About Us] [Motivational Speakers] [Top 10 Presentations] [Training and Seminars] [Keynote Presentations] [Clients] [Testimonials] [Blog] [Book Reviews] [Search] [Site Map] [Contact Us!]

Home Page

Contact Us

Call
800-886-2629
or e-mail us for more information.

Follow Us

Follow us on Facebook.Follow us on Twitter.

Follow us on Google +Follow us on LinkedIn.

Join Our Newsletter

Enter E-mail Address:

 

The Achiever Newsletter

Dealing with Conflict

By Jeffrey W. Drake, Ph.D.

Dealing with conflict is a frequent concern for many organizations. Managers and supervisors have to deal with conflict on a daily basis. Many times conflict happens when people see situations differently. Often the potential conflict can be defused by understanding the other person's point of view. 

Much has been written on different personality or behavioral styles. One of the most popular AchieveMax® seminars is Understanding Personal Behavioral Styles. A very positive way to deal with conflicts is to gain an understanding of the four different behavioral styles. 

For example, some people are the no-nonsense, get-the-job-done type. To them, the most important thing is the task. They like to take decisive action and take pride in a job well done. 

Other people are more focused on people relationships. They see work more from a team viewpoint. They want people to get along with one another and support each other. 

When a no-nonsense type of person supervises a relationship type person, there is the potential for conflict. The get-the-job-done supervisor will get more work accomplished from the relationship type person if the supervisor allows for freedom to interact with others. By actively listening to the employee's concerns, the get-the-job-done supervisor will obtain greater productivity and respect. 

The other two styles are the think-about-the-details type person and the enthusiastic adaptive type person. The think-about-the-details type person likes to think things through and dislikes being rushed to get something done. After all, they want to do a quality job. The think-about-the-details type person also prefers to do work in a step-by-step way. 

Can you imagine what kind of conflict a get-the-job-done supervisor would get into with a think-about-the-details type person if the supervisor didn't respond appropriately to their style? The get-the-job-done supervisor probably may have greater success with the enthusiastic adaptive type person. The enthusiastic adaptive type person tends to react immediately and adapt to different work experiences as long as they are interesting and motivational. By understanding the other person's point of view, managers and supervisors will have a more productive work environment. 

Publication Date: Winter 2001

Motivational speaker Jeffrey W. Drake, Ph.D., has made many presentations on subjects ranging from communication styles and leadership styles to empowered teams and sales psychology.Jeffrey W. Drake, Ph.D., is a professional speaker and consultant for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Jeff has made presentations ranging from leadership to empowered teams and project management to communication styles for a number of industries, including education, financial, government, healthcare, and manufacturing. For more information on Jeff's presentations, please call 800-886-2629 or fill out our contact form.

Custom-designed Training, Seminars, and Keynote Presentations

Communication Styles Training

Communication Articles and Book Reviews

 

Keynote and seminar speaker Harry K. Jones

Professional speaker Jeffrey W. Drake, Ph.D.


The AchieveMax® team of professional speakers celebrates its 35th year in business in 2015.
Thank you to all our customers for allowing us to "Achieve the Maximum®" for their businesses and organizations.

For more information on our seminars and keynote presentations,
please call 800-886-2MAX or send us an e-mail at .
Privacy Policy

Copyright © 1997-2015 AchieveMax®, Inc.