In today’s whirlwind business environment, we have far too many things to focus on … current national debt, mortgage crisis, healthcare crisis, jobs, food prices, oil prices, education, immigration, the environment, and social security to name a few. The media, in a variety of formats, hammers us on these issues almost hourly. While these issues…
Driving through town this past weekend, I couldn’t help but notice the obvious devastation to the local business community. Our two major local shopping malls, many shopping centers and the majority of strip malls all show evidence of the mounting economic pressure we see daily. On this one trip I couldn’t help but notice the…
Chaotic times breed new trends. They always have. They always will. New strategies must be attempted in hopes of reversing negative situations resulting from political, financial, and business influences. Many of these new trends are very basic in nature while others appear somewhat radical compared to what we have known in the past. One such…
Recently, I facilitated the first session of a year-long leadership series for one of the largest financial institutions in the state of Michigan. The program was designed for participation by both senior executive members and the entire supervisory staff … in their quest to establish a cohesive leadership team. We’ve enjoyed a very productive 16-year…
I travel this country from coast to coast on a regular basis. As a result, I see more than my share of airports, hotels, restaurants, convention centers, retail operations and just about any other type of business which might profit from superior customer service. As a result, I constantly marvel at the fact that one…
This is not a book review. However, there will be a review of this particular book in the next set of ten reviews we add to our website, bringing our total to 190 book reviews. The book I speak of is Toy Box Leadership (Leadership Lessons from the Toys You Loved as a Child). It recently…
I’m constantly astounded at the timing of events in my life. Maybe it was always like this, but I never took the time to notice it. Now that I’m getting older, timing of certain events seems much more evident to me. I just returned from working with one of our clients in the Wall Street…
Last month, I had the privilege of speaking to a group of young people who were preparing to move on to the next plateau in their lives after graduation. On my return trip home from the Florida panhandle, I had a layover in Atlanta. My plane was delayed due to local storms so I grabbed a…
In October of last year, I traveled to Nashville to facilitate a Leadership Boot Camp for the good folks at Caterpillar Financial Services Corp. Their world headquarters is located directly across the street from Vanderbilt University, a few blocks from fabled Music Row and, luckily for me, right next door to the exquisite Loews Vanderbilt Hotel….