The more I search this nation for examples of superior customer service, the more I find just the opposite. What in the world has happened to the concept of people taking pride in their products, services, and the company for which they work? It’s fast becoming a thing of the past! Then, of course, when…
Some of life’s best lessons emerge daily and seldom appear in textbooks. Look around, read the news, watch TV, and get online. They say “When the student is ready, the teacher will appear!” Well, in this country, that can happen every day. Simply be ready. Let me give you an example I found in today’s…
In today’s chaotic environment, limiting this list to just ten reasons may seem a bit restrictive. I say that because our enthusiastic media is kind enough to provide us with dozens of reasons every day. Listed below are the TOP TEN reasons you should delay that critical pursuit of what you consider to be success….
Apparently, as a culture, we are quickly learning to adapt to the need of expanding our comfort zones and taking calculated risks. I’m sure much of that has evolved from the current chaotic state of existence in the U.S. today. Last week, I shared the importance of realistically dealing with the three stages of your…
An intricate segment of our Leadership Boot Camp focuses on the importance of risk-taking and the expansion of comfort zones. There was a time when inclusion of these topics may well have been debatable. However, today’s chaotic environment requires that we take calculated risks as we continually strive to expand our current comfort zones. Failure to…
There are so many reality shows on television today that most of us don’t even notice when new ones emerge almost every week. However, let’s imagine for a moment, that YOU were the focus of a reality show scheduled for prime time on the nation’s most popular network. Let’s say the premise was this: You…
The older I get, the easier it is for me to be empathetic. It wasn’t always that way. For more years than I’d like to admit, I was stubborn and bull-headed. For the longest time, it was “my way or the highway!” I still have flashes of that attitude. It doesn’t hurt to stand your…
For some time now, there has been controversy surrounding the popular theory which suggests that we “Don’t Sweat the Small Stuff.” Richard Carlson, Ph.D., was considered to be one of the foremost experts on happiness and stress reduction. As the author of 30 popular books including the runaway bestseller, Don’t Sweat the Small Stuff … and…
In our continuing effort to encourage the closing of the knowing-doing gap, we recommend that everyone maintains an open mind and willingness to learn life’s lessons whenever and wherever possible. Wisdom from the past or present can be applied to everyday problems, challenges, speed bumps and even opportunities. We need only be open to the…