I can’t think of a more critical time in the history of this country that would require a serious evaluation of human potential. The crisis and chaos we’re facing today can only be met and managed if each and every one of us will strive to reach the potential we’ve been blessed with. There are…
Apparently, the recession denied by Washington may have somewhat of a silver lining … at least for women. It appears that women are on the verge of out-numbering men in the workforce for the first time in U.S. history. This will occur due to the long-term changes in women’s roles at a time when men…
I recently had a very interesting experience … an intimate chat with 3,000 (yes 3,000!) freshmen students preparing to enter an entirely new phase of their young lives. I’m not sure “interesting” is the right word to truly describe this experience. Challenging might be a more descriptive word … or maybe frightening, or invigorating, or…
At what age does one learn the universal truth that we should never assume anything in this life? I’m certain it comes at different times for different people, and there’s a good chance that some never learn this critical lesson at all. However, the earlier we comprehend this reality, the better it will serve us….
International Customer Loyalty Month rolls around twice a year—April and again in October. That always somewhat baffled me that we would identify two months out of twelve in which we want to focus, celebrate, and create customer loyalty. Creating customer loyalty should be a continuous effort by every organization in today’s chaotic and competitive environment….
It had to happen. We just didn’t think it would be so soon. Shortly after General Motors became “Government Motors,” the wheels began to turn. (Get it?) Consider the myriad issues facing GM after the events of the past year. Who, in the midst of this chaos, took time out of his or her challenging agenda to…
Very few people recognize Charles Schultz by his photo, but millions identify with his name as soon as they hear it. As a young boy, he was known as Sparky after a comic-strip horse named Sparkplug. This young man struggled every day throughout his school years. In fact, he failed every subject in the 8th grade….
Will Government ever cease to amaze us? Not long ago, I told you about the strong possibility of soon seeing slot machines at the Miami International Airport in hopes of helping the county recoup some of the money that the airport is hemorrhaging. For some, that vision was difficult to accept as a possible reality….
We’ve heard it in various forms all our lives. There is nothing permanent except change. Change alone is unchanging. Change is the only constant. If you don’t create change, change will create you. When you’re finished changing, you’re finished! If you were to take the time to sit down and create a list of the…