I’m sure there are many reasons for poor communication in this complex world of ours, especially in the U.S. during what appears to be one of the most chaotic times in our history. For the first time, our workplace consists of four generations at one time. This fact is often overlooked when searching for communication challenges….
I recently received a call from a long-time friend and fellow professional speaker. He was calling to share some very positive information about a recent success and to thank me for our contribution to that success—even though we were unaware of our participation. Like so many other businesses, we’ve witnessed a number of existing and potential…
Let’s get right to the point! It doesn’t matter what kind of business you’re in. It doesn’t matter how many employees you have. It doesn’t matter how big or how small your business is. When times are good, you should be training your staff. When times are difficult, as they certainly are at this time,…
There once was a time when most every organization viewed innovation as a priority—something a business must do in order to grow and prosper. In today’s economy, innovation falls into the same category as training and advertising. It’s viewed as something we put on the back burner until better times return. However, many successful companies…
Over the years, I’ve had the privilege to work with a wide variety of cultures in most every industry. Some were much better at communicating than others. And yet, should you ask any employee from any of those organizations what they would improve if given the opportunity, they would most assuredly say: “Improve communication.” Even though…
It’s been known forever that the key to success is to change your actions. It’s also common knowledge that the key to changing your actions is to change your thinking. Of course, it’s obvious that the key to changing your thinking is to put new and positive information in your mind. By taking one hour per…
Fortune Magazine has been publishing the Fortune 500 list, an annual compilation of America’s 500 largest companies, since 1955. That was the year Disneyland opened and Bill Gates and Steve Jobs were born. Since 1955, more than 2,000 companies have earned a spot on the list, but in 55 years only three have achieved the…
Remember when conventional wisdom suggested that tough times require that we cut back on both training and advertising? Apparently, there’s been a change of heart and wisdom in this area brought about by increasingly unparalleled challenges. While many have, indeed, reduced their training budgets, many others have actually increased training as they realize the true…
USA Today runs a series called “Executive Suite: Advice from the Top” where it shares advice from noted leaders in the business world. Recently, it shared some wisdom from the CEO of 3M, George Buckley, and the timing couldn’t have been better. Chief Executive magazine and the Hay Group (a global management consulting firm that works with…