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  • Business Briefs

    How Important Is Branding?

    ByHarry K. Jones March 25, 2011June 26, 2013

    Branding has been around forever. You’ve seen their logos and mascots, heard their slogans, sang along with their jingles, and viewed their commercials. They come and go in today’s competitive business world at the whim of the general public. Or so it seems. The truth concerning longevity actually lies in the hands of the organization…

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  • Customer Service

    Why Doesn’t Anyone Take Customer Service Seriously?

    ByHarry K. Jones March 22, 2011June 26, 2013

    The following information has been circulating for decades. It certainly isn’t new and, at first glance, appears to be nothing more than common sense. BUT WAIT! Before dismissing this potentially game-changing advice, consider the fact that it’s just the opposite of common sense — it’s Uncommon sense! I challenge you to mentally review the last…

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  • Constant Change

    I Must Admit I Can’t Keep Up!

    ByHarry K. Jones March 14, 2011June 26, 2013

    I finally have to throw in the towel. I’ve had it. I can no longer keep up with the unbelievably rapid change in my life today. Just about the time I master what I thought was a real challenge, five more appear in my life! I’m exhausted just thinking about the changes we’ll be facing…

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  • Out-of-the-Box Thinking

    Mirror, Mirror on the Wall

    ByHarry K. Jones March 10, 2011July 2, 2013

    We’ve watched the majority of airlines discover unique ways of adding to their coffers … charging for extra bag fees, window and aisle seats, WiFi, movies, snacks, blankets, additional leg room, and boarding sequence to name just a few. There’s serious talk now about charging bathroom use and overhead bins. Apparently, it’s worked so well…

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  • The Fountain of Wisdom

    Chicken or the Egg?

    ByHarry K. Jones March 8, 2011June 28, 2013

    The more I search this nation for examples of superior customer service, the more I find just the opposite. What in the world has happened to the concept of people taking pride in their products, services, and the company for which they work? It’s fast becoming a thing of the past! Then, of course, when…

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  • Is It Just Me?

    Want Business? WAKE UP!

    ByHarry K. Jones March 4, 2011July 1, 2013

    The title of today’s article is exactly what I want to say to so many business owners, C-Level Leaders (CEO-CFO-COO-CRO, etc.) and Board Directors! I’m so tired of seeing so many companies downsize, reduce employee levels, and even go out of business … for the wrong reasons! Yes, the economy is at an all-time low!…

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  • Who's Yer Daddy?

    AOL – Bigger Not Always Better

    ByHarry K. Jones February 23, 2011June 27, 2013

    Everyone has heard of AOL (America Online) for one reason or another. Many utilize the service, others saw the movie, and some simply relate to the term “You’ve Got Mail.” However, few are aware of the history or continued acquisitions of this media giant. Here’s a quick update of what’s been going on behind the…

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  • Is It Just Me?

    Re-frame – Reduce Stress & Enjoy Success

    ByHarry K. Jones February 18, 2011July 1, 2013

    I suffer from no illusion that I’m about to introduce you to some innovative strategy that will suddenly change your life. We’ve had at our disposal for generations a powerful tactic which can immediately reduce stress and redirect our lives in a more positive direction. I’m certain at this point you’re probably thinking something like:…

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  • Need a Lift?

    Ray Charles and Winston Churchill Shared a Powerful Philosophy

    ByHarry K. Jones February 11, 2011July 3, 2013

    If you were to ask the average person what they knew about Winston Churchill, they would more than likely mention his famous speech in which he said, “Never give up.” Here’s a brief bio and an interesting fact about that famous speech. Winston Churchill was a British politician, statesman and orator known for his leadership…

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  • Home
  • About Us
  • Professional Speakers
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  • Training and Seminars
  • Keynote Presentations
  • Book Reviews
  • Frequently Asked Questions
  • Site Map
  • Contact Us!