About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Thomas Jefferson Foresaw Saw It All

Many of today’s politicians from both sides of the aisle truly respect and often speak highly of our third President for many reasons. However, the average American has little or no knowledge of Jefferson’s true wisdom or many accomplishments. Let’s change that.

  • One of the most influential Founding Fathers
  • Principal author of the Declaration of Independence, 1776
  • Second Governor of Virginia, 1779-1781
  • U.S. Ambassador to France, 1785-1789
  • First U.S. Secretary of State, 1789-1793
  • Second Vice President of the U.S., 1797-1801
  • Third President of the U.S., 1801-1809
  • Founder of the University of Virginia
  • The Louisiana Purchase and the Lewis and Clark Expedition took place during his presidency.
  • As public official, historian, philosopher, famed inventor, plantation owner, accomplished surveyor, author, architect, and agriculturalist, he served his country for more than five decades.
  • He died on July 4, 1826, the 50th anniversary of the Declaration of Independence. Coincidentally, John Adams died the same day.

Jefferson distrusted cities and financiers, and favored states’ rights and a strictly limited federal government. He supported the separation of church and state and was the co-founder and leader of the Democratic-Republican Party, which dominated American politics for a quarter century.

Thomas Jefferson is remembered as one of the most brilliant men to ever inhabit the White House, whose views on individual freedom, religion, and education still influence today.

President John F. Kennedy once said to a assembled group of scholars in the White House, “I think this is the most extraordinary collection of talent, of human knowledge, that has ever been gathered at the White House—with the possible exception of when Thomas Jefferson dined alone.”

To read Thomas Jefferson’s words today calls for us to pause at the thought that he knew exactly what we would be facing 183 years after his death. Here are a few of his observations:

“I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.”

“My reading of history convinces me that most bad government results from too much government.”

“The strongest reason for the people to retain the right to keep and bear arms is, as a last resort, to protect themselves against tyranny in government.”

“The democracy will cease to exist when you take away from those who are willing to work and give to those who would not.”

“It is incumbent on every generation to pay its own debts as it goes. A principle which if acted on would save one-half the wars of the world.”

“When we get piled upon one another in large cities, as in Europe, we shall become as corrupt as Europe.”

This one may produce a few chills. Considering our present financial crisis, it’s interesting to read what Jefferson said in the year 1802:

“Banking institutions are more dangerous to our liberties than standing armies. If the American people ever allow private banks to control the issue of their currency, first by inflation, then by deflation, the banks and corporations that will grow up around the banks will deprive the people of all property until their children wake-up homeless on the continent their fathers conquered.”

Rather prophetic wouldn’t you say?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Perception Is Everything!

It’s interesting to compare workplace environments. As a consultant, I’ve had the rare opportunity to visit hundreds of different organizations over the years. Although every location has its own personality, most workplaces fall into one of two categories: positive or negative. You can usually detect it when you walk through the door. There’s either a “can-do” or “can’t-do” attitude that prevails among the employees from top leadership to frontline employees.

You can feel it in the air.

You can hear it in conversations.

You can see it in facial expressions and body language.

You can measure it in productivity.

It can be observed in the way that problems are dealt with and challenges are faced.

Every day, for every employee, there are opportunities to grow, progress, and add value to the organization. The choice is ours. We develop the culture in which we will thrive or fall by the wayside as others prosper. Hopefully, leadership is active in creating the positive culture needed in today’s challenging, competitive, and ever-changing workplace. However, everyone must be involved in making it successful. Every employee must be tuned in to possibilities to grow, prosper, and maintain a thriving culture that will insure future success for everyone involved.

That much needed tuned-in attitude can be better understood through this age-old Generational Gem:

Years ago, an American shoe company sent two salesmen to the Australian outback. They wanted to find out whether there was a market for shoes among the Aborigines. After shedding their parachutes, both went to work evaluating potential market value in this thus far untapped territory.

Corporate headquarters soon received telegrams from both sales people. The first read: “Absolutely no potential here. The natives don’t wear shoes!”

The second telegram proclaimed: “Fantastic opportunity here! No competition and every native needs our product!”

The second sales person understood that a problem may be nothing more than an opportunity in disguise.

Which do you think will be more successful? Which of the two would you rather having working on your team?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Time to Re-evaluate Our Values?

Change is exciting. Change is threatening.

Change is good, and change is bad.

We usually discuss change in terms of how it affects the way we conduct business in today’s challenging, chaotic environment. We seldom take the time to think about how change has impacted family life.

Generational differences can be humorous at times and debilitating at other times. Maybe we should consider the possibility of resurrecting some of yesteryear’s basic values in the hope that they may still have some positive influence on today’s young people.

When you look back at those who survived the 40s to 70s, you suddenly realize these generations have produced some of the best risk-takers, problem-solvers, inventors and leaders ever!

In fact, the past 50 years have been an explosion of innovation and new ideas. Those responsible for these great accomplishments had freedom, failure, success and responsibility and actually learned how to deal with it all. Of course, that was before lawyers and the government regulated so much of our lives for our own good. Today, we protect our young generation from the very elements which made us so strong.

There are those today who really can’t understand how many of us born in that period even survived our childhood. Think about it.

First, we survived being born to mothers who smoked and/or drank while they were pregnant.

They took aspirin, ate blue cheese dressing, tuna from a can, and didn’t get tested for diabetes.

Then after that trauma, we were put to sleep on our tummies in baby cribs covered with bright colored lead-based paints.

We had no child proof lids on medicine bottles, doors or cabinets, and when we rode our bikes, we had no helmets. I can even remember hitchhiking everywhere before I got my own car.

As infants and children, we would ride in cars with no car seats, booster seats, seat belts or air bags.

I remember riding in the back of a pick up truck on a warm day and considered that a special treat.

We drank water from the garden hose. We never could have imagined paying for water in a fancy imported bottle from the grocery store.

We shared one soft drink with four friends, from one bottle, and NO ONE actually died from this. In fact, I remember sharing my ice cream cone with trusty dog, Scout.

We ate cupcakes, white bread and real butter and drank Kool-aid made with sugar, but we weren’t overweight—and for good reason: WE WERE ALWAYS OUTSIDE PLAYING!

We would leave home in the morning and play all day, as long as we were back when the streetlights came on. No one was able to reach us all day. And we were OK.

We did not have Playstations, Nintendos, X-boxes, Wii games, or iPods. We were lucky to have 12 channels much less 300 on cable, no video movies or DVDs, no surround-sound or CDs, no cell phones, no personal computers, no Internet or chatrooms.

WE HAD FRIENDS, and we went outside and found them! We fell out of trees, got cut, broke bones and teeth, and there were no lawsuits from these accidents.

We ate worms and mud pies made from dirt, and the worms did not live in us forever.

We were given BB guns for our 10th birthdays, made up games with sticks and tennis balls and although we were told it would happen, we did not poke out very many eyes.

We rode bikes or walked to a friend’s house and knocked on the door or rang the bell, or just walked in and talked to them!

Little League had tryouts and not everyone made the team. Those who didn’t had to learn to deal with disappointment. We kept score at every game. We were allowed to lose. I remember the thrill of victory and the agony of defeat. I wouldn’t have had it any other way. Not everyone got to play an equal amount of time. Imagine that!

The idea of a parent bailing us out if we got in trouble at school was unheard of. They actually sided with the teacher!

Our adult neighbors pulled us out of the road, scolded us, smacked us on the butt and sent us home when needed because it took a village to raise a child. You certainly won’t find that today.

We tried. We failed. We tried again. We succeeded. We learned. We survived. We thrived.

Kind of makes you want to run through the house with scissors, doesn’t it?!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

New Product Eliminates Family Feuds

I often wonder how many of us bring on a great deal of our own problems … at home and at work. Simply taking a moment to pause before we respond to today’s massive information overload may well save us some grief.

For instance, I was recently sitting at my gate at the airport awaiting another typically late flight. Between news stories on the monitor, I witnessed a commercial I honestly thought was a practical joke. The announcer was promoting a natural enzyme tablet that helps prevent gas before it starts! PAUSE. Reread!

The articulate voice-over explained the purpose of this extraordinary product. In a very convincing voice, he announced that this product was designed “for prevention of heartburn and acid indigestion. You simply swallow one tablet with water one hour BEFORE eating a meal you expect to cause symptoms!”

How would you ever know if the product worked or you simply weren’t destined to experience heartburn and acid indigestion today?

I immediately looked around at the 50 or 60 other passengers watching the monitors, and no one blinked an eye!

This is NOT a joke. This product is manufactured by one of the largest drug companies on Earth! It’s advertised in magazines, on TV and even billboards!

It’s sold in major grocery and drugs chains from coast to coast! It’s expensive! People actually pay money for this product!

Upon returning home, I did some quick web research and discovered that there are actually several other products that make this same claim, and they’re all readily available to consumers everywhere.

Therefore, I decided to create a product of my own. I’m going to call it “Outlaw In-Laws.” The following explanation will appear on the box: “For prevention of unexpected visits by annoying in-laws whose presence will definitely lead to the need for further medication, swallow two tablets with water approximately three hours prior to unexpected visit.” PAUSE! Re-read!

Experiences like this cause one to think about the number of negative situations we could avoid everyday in the workplace if we would simply take a moment to pause and rethink the facts before we speak or act.

I’ve got to close now as I just received an important e-mail from a disease-ridden, dying widow in Nigeria who is requesting my assistance in transferring her billion-dollar fortune to my personal checking account!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

John Kotter

John Paul Kotter is a Harvard Business School professor who is widely regarded as the world’s foremost authority on leadership and change. His is the premier voice on how the best organizations actually “do” change.

Dr. Kotter is a graduate of MIT and Harvard. He joined the Harvard Business School faculty in 1972. In 1980, at the age of 33, he was given tenure and a full professorship.

Business Week magazine rated Kotter the #1 “leadership guru” in America based on a survey it conducted of 504 enterprises.

Professor Kotter is the author of 17 books, a collection that has given him more honors and awards than any other writer on the topics of leadership and change. In addition to A Sense of Urgency (2008), Our Iceberg Is Melting (2006), and Leading Change (1996), Professor Kotter is the author of The Heart of Change (2002), John P. Kotter on What Leaders Really Do (1999), Matsushita Leadership (1997), The New Rules (1995), Corporate Culture and Performance (1992), A Force for Change (1990), The Leadership Factor (1988), Power and Influence (1985), The General Managers (1982), and five other books published in the 1970s. Professor Kotter’s books have been printed in more than 120 foreign language editions, and total sales exceed two million copies. His books are in the top 1% of sales from Amazon.com.

John Kotter’s articles in The Harvard Business Review over the past 20 years have sold a million and a half copies—more than any of the hundreds of distinguished authors who have written for that publication during the same time period.

Professor Kotter’s honors include an Exxon Award for Innovation in Graduate Business School Curriculum Design and a Johnson, Smith & Knisely Award for New Perspectives in Business Leadership. In 1996, Professor Kotter’s Leading Change was named the #1 management book of the year by Management General. In 2003, a video version of a story from his book, The Heart of Change won a Telly Award. In 2006, Kotter received the prestigious McFeely Award for “outstanding contributions to leadership and management development.” In 2007, his video Succeeding in a Changing World was named best video training product of the year by Training Media Review and also won a Telly Award.













About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

No Boundaries to Innovative Thinking

Business Week magazine recently shared a comment made by IBM CEO Samuel J. Palmisano who said: “The way you will thrive in this environment is by innovating—innovating in technologies, innovating in strategies, innovating in business models.”

Innovation is no longer about merely creating new products. It is about reformulating business processes and creating entirely new markets by striving to meet untapped customer needs. As we watch the Internet grow at incredible speed and witness globalization taking place much faster than predicted, new ideas are inevitably emerging in every industry at breakneck speeds. Today, the real challenge is in the selection and execution of the right ideas, bringing them to market and doing so before your competition does.

Twenty years ago, innovation focused on technology and the control of quality and cost. Business Week says that “today it’s about taking corporate organizations built for efficiency and rewiring them for creativity and growth.” What’s really exciting is the fact that innovation doesn’t have to have anything to do with technology, which means we should be tapping the potential of every member of the organization in search of creative ideas.

Here are a few key facts to keep in mind when pursuing a creative/innovative culture:

Many times an accident has led to tremendous success. Be aware, re-evaluate, re-frame.

  • The friction match was invented in 1926 by John Walker, a chemist in England. The discovery was accidental. Walker was actually trying to produce a readily combustible material for fowling-pieces. His first match was a stick which he had been using to stir a mixture of potash and antimony. When he scraped it again on the stone floor to remove the blob on the end, it burst into flame.
  • In 1926, a man named Epperson left his glass of lemonade on a cold windowsill. When he returned, the liquid was frozen with the spoon stuck in the middle. After he ran water on the glass, the ice came out with the spoon still frozen in the center. Epperson named his discovery the “epsicle.” The name was later changed to “popsicle.”

Innovation can result from necessity. Consider its long-term possibilities.

  • The “huddle” in football was formed because of a deaf football player who used sign language to communicate and his team didn’t want the opposition to see the signals he used and in turn huddled around him.

Consider additional uses of current everyday resources.

  • Coffee was used for centuries as a medicine. It was only in the 16th century that it began to be drunk socially in Arabia and Persia.

Be open to modifications, unexpected opportunities, or additional uses other than initially planned.

  • Jeans were originally made in 1850 by Levi Strauss, a Bavarian immigrant to the U.S. He originally intended to use his cloth for tents and wagon coverings. However, a miner who complained that ordinary trousers quickly became frayed and tattered on the diggings gave Strauss the idea of making hard-wearing work trousers.

Innovation can and will occur in a wide variety of ways if you’ve created a culture of encouragement and support for creative thinking. Great ideas can and do come from every level of the organization when such a culture does exist. What was once considered a nicety is today a necessity. Are you sending that message to your staff?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Why Can’t We Communicate?

I’m sure there are many reasons for poor communication in this complex world of ours, especially in the U.S. during what appears to be one of the most chaotic times in our history. For the first time, our workplace consists of four generations at one time. This fact is often overlooked when searching for communication challenges.

One of the most obvious, but often ignored, differences between people is their age. Does a person’s age influence how they respond to a message? Absolutely! While hierarchy, ethnic culture and gender have tended to dominate prior discussions on tailoring communication, research by academics and practitioners on so-called “Generation X” and their successors suggests that when communicating, equal attention ought to be paid to age differences.

Research data on this subject is plentiful. However, the following Generational Gem may well simplify the challenge of communicating across generations.

The Little Old Lady

There was once a very nice lady who was a little old-fashioned. She was planning a week’s vacation in Wisconsin at a particular campground she hadn’t visited in decades. She decided to write ahead to make certain of the accommodations in advance.

Utmost in her mind were the toilet facilities. However, due to her sheltered upbringing, she couldn’t bring herself to write the word “toilet” in a letter. After considerable deliberation, she settled on “Bathroom Commode.” However, when she wrote it down, it still sounded too forward to her, so she wrote the letter to the campground and referred to the bathroom commode as the “BC.” She simply asked if the campground had their own “BC.”

Upon receiving the letter, the young campground manager was baffled by the euphemism so he showed the letter around to several other campers, but they couldn’t decipher it either. Finally the campground owner figured the woman must be referring to the location of the local Baptist Church so he sat down and wrote:

“Dear Madam,

I regret very much the delay in answering your letter, but I now take pleasure in informing you that a “BC” is located just nine miles north of the campground and is capable of seating 250 people at one time. I admit it’s quite a distance away if you are in the habit of going regularly, but no doubt you will be pleased to know that a great number of people take their lunches along and make a day of it.  They usually arrive early and leave late.

“The last time my wife and I went was six years ago, and it was so crowded we had to stand up the whole time we were there. It may interest you to know that right now there is a supper being planned to raise money to buy more seats. They are going to hold the fund raiser in the basement of the “BC.” I would like to say it pains me very much not to be able to go more regularly, but it is surely no lack of desire on my part. As we grow older, it seems to be more of an effort, particularly in cold weather. If you decide to come to our campground, perhaps I could go with you the first time, sit with you, and introduce you to all the other folks. Remember, this is a friendly community.”

For some reason, the elderly woman made other plans!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Free or Low-Cost Seminars and Keynote Presentations

I recently received a call from a long-time friend and fellow professional speaker. He was calling to share some very positive information about a recent success and to thank me for our contribution to that success—even though we were unaware of our participation.

Like so many other businesses, we’ve witnessed a number of existing and potential clients voicing a legitimate concern about the state of the economy and their existing budget for events such as seminars, keynotes or additional training for their employees. At the same time, these organizations certainly realize the importance of education and training as our nation faces greater challenges today than ever before. It is indeed a dilemma.

A few years ago, we shared a proven strategy with our clients who found themselves in need of assistance. Of course, we also shared this unique approach with a number of our friends and associates. My friend called to report that he had just returned from working with a client in Arizona. He facilitated a three-day series of successful seminars and, in addition, reduced his total cost to the client by 75%! It was obviously a win-win situation for everyone involved. This type of partnering is essential in today’s challenging environment.

Below you will find that powerful strategy that is currently posted on our web site. Look it over, discuss it with your leadership team and start planning today to provide your organization with the seminar, keynote address or additional training that will provide that critical decisive edge needed to insure your success in today’s very competitive global environment. At the same time, enjoy tremendous savings by simply thinking smarter rather than working harder! Do it today!

Keynote and Seminar Cost Reduction Strategy

There are a number of methods for reducing the cost of your keynote presentation or seminar.

Sponsors
Find an organization(s) in your community that will sponsor your event by covering the cost or partial cost involved. Benefits include:

  • Drastically reduced cost
  • Advertising for sponsor
  • Free attendance for sponsor and guests (executives, board members, key employees, family, etc.)
  • Include sponsor information in articles in local newspapers and magazines, television human interest stories and interviews, lobby cards, program hand-outs, and verbal introduction prior to the actual program. For instance:
    • Airfare, ground transportation, and hotel accommodations for Dr. Drake’s appearance provided by our friends at Unity Hospitality.
      Or
    • Harry K. Jones appears courtesy of:
      • Smith’s Insurance Agency – Airfare
      • Community Florist Shop – Transportation
      • Randolf’s Ford Dealership – Hotel

Partners
Find another organization or company that will partner with you to provide the keynote or seminar. Benefits include:

  • Shared cost
  • Networking opportunities among attendees of both partners
  • Increased group size for more interaction

Suggested Partners and/or Sponsors

  • Accountants
  • Advertising Agencies
  • Associations
  • Attorneys
  • Automobile Dealerships
  • Banks
  • Banquet Facilities
  • Brokers
  • Carpet Retailers
  • Car Rental Companies
  • Chiropractors
  • Computer Dealers
  • Contractors
  • Credit Unions
  • Dentists
  • Florists
  • Golf Courses
  • Hair Stylists
  • Hospitals
  • Hotels
  • Insurance Agents
  • Landscapers
  • Marketing Companies
  • Moving Companies
  • Newspapers
  • Optometrists
  • Photographers
  • Physicians & Surgeons
  • Plumbing
  • Printing Companies
  • Radio Stations
  • Real Estate Agents
  • Restaurants
  • Retailers
  • Television Stations
  • Tire Companies
  • Travel Agents
  • TV Cable Companies

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Tough Times – You’d Better Be Training!

Let’s get right to the point!

It doesn’t matter what kind of business you’re in.

It doesn’t matter how many employees you have.

It doesn’t matter how big or how small your business is.

When times are good, you should be training your staff.

When times are difficult, as they certainly are at this time, you’d better be training!

Training is an investment, not an expense. And organizations seem to fall clearly into one category or the other, and the consequences are evident.

Consider the following facts.

  • A person making $50,000 per year who is wasting one hour per day is costing the company $6,250 in wasted salary alone!
  • A group of 25 people wasting an hour a day is costing the company $156,250 year!

What would you invest to fix that problem?

How much training could have been provided for $156,250?

How many other problems could have been solved as a result of that training investment?

How could you have otherwise invested that $156,250?

In a study carried out by the International Institute of Management Development, 80% of respondents were unable to quantify the effect of staff development. That’s exactly why the above figures are seldom considered by most organizations.

By the way, training courses, seminars and workshops don’t work. People do. As a facilitator, I know that to be a fact. There is no greater waste than that of human potential and unused knowledge … especially in today’s very competitive and global environment. As a result, we focus on this critical factor as well as the importance of closing the knowing-doing gap as it applies to any and all staff development.

A Chinese Proverb states: “To know and not do is to not know.”

Are you investing in your staff and your future success?

Are you getting a return on that investment?

You might want to give it some serious thought before it’s too late.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Innovation – Necessity or Luxury?

There once was a time when most every organization viewed innovation as a priority—something a business must do in order to grow and prosper. In today’s economy, innovation falls into the same category as training and advertising. It’s viewed as something we put on the back burner until better times return.

However, many successful companies view all three areas as areas that are nice to focus on when things are going well but absolute necessities when times are as tough as they are today. I challenge you to truthfully answer the question posed in the final paragraph of this piece. In fact, that question should be posed to and discussed among every member of your leadership team if you hope to keep pace in an environment that includes increasing numbers of customers, competitors, new technologies, and challenges.

Every year, BusinessWeek publishes its list of the 25 most innovative companies based on an annual survey of top executives by Boston Consulting Group (BCG). This past December, BCG sent its 20-question poll to senior executives around the globe. The 2,700 respondents, who answered anonymously, were asked to name corporations that consistently offer inventive products, customer experiences, business models, or processes. The votes of executives who chose their own employers were disqualified.

BCG then factored in the financial performance of the top vote-getters as follows:

  • Survey results 80%
  • Stock returns 10%
  • Three-year revenue 5%
  • Margin growth 5%

As you can plainly see, this list was not the result of a popularity contest. Listed below are the Top 25 Most Innovative Companies. The entire list of the Top 50 companies can be viewed at www.businessweek.com. A visit to this site will provide you with the ranking, examples of how they achieved those rankings, their stock return, revenue growth, and margin growth.

There are six newcomers this year:

  • #16, Samsung,
  • #18, Volkswagen,
  • #19, McDonalds,
  • #23, ATT,
  • #24, Coca-Cola and
  • #25, Vodafone.

They replaced General Motors, Boeing, Goldman Sachs, 3M, Target, and Facebook which all fell from grace.

Below you’ll find the ranking, the organization, and last year’s rating.

  1. Apple (2008 – #1)
  2. Google (2008 – #2)
  3. Toyota Motor (2008 – #3)
  4. Microsoft (2008 – #5)
  5. Nintendo (2008 – #7)
  6. IBM (2008 – #12)
  7. Hewlett-Packard (2008 – #15)
  8. Research In Motion (2008 – #13)
  9. Nokia (2008 – #10)
  10. Wal-Mart (2008 – #23)
  11. Amazon.com (2008 – #11)
  12. Procter & Gamble (2008 – #8)
  13. Tata (2008 – #6)
  14. Sony (2008 – #9)
  15. Reliance Industries (2008 – #19)
  16. Samsung Electronics (2008 – #26)
  17. General Electric (2008 – #4)
  18. Volkswagen (2008 – NR)
  19. McDonalds (2008 – #30)
  20. BMW (2008 – #14)
  21. Walt Disney (2008 – #14)
  22. Honda Motor (2008 – #16)
  23. AT&T (2008 – #27)
  24. Coca-Cola (2008 – NR)
  25. Vodafone (2008 – #47)

I’m certain you would expect me to endorse training and innovative efforts as I make a living assisting clients to do just that. However, I challenge you to take a second look at those on the above list. Consider their long-standing success, their stock return, their revenue growth, and their margin growth. Note the fact that these productive organizations believe and engage in the pursuit of innovation as a critical strategy in their journey to success in the midst of our current recession and market meltdown.

Again, browse the above list, answer the following question, and take the proper action while you still have the option to do so.

The question you should soon discuss with your leadership team: Do we delay innovative efforts until the dust settles and better times return OR do we initiate, encourage, and support innovative strategies at every level of the organization to survive, improve efficiency, quality, and flexibility to attain the success we seek?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.