Must There Always Be a Cause?

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Today is November 5th—the day after the World Series ended in New York City and the day before the beloved ticker-tape parade to celebrate the Yankees 27th world championship.

From the moment I hit the streets this morning until I returned to my hotel late this evening, I witnessed a New York City seldom ever seen by anyone … residents or tourists. However, this is the second time in my life that I’ve had the privilege to witness this rare occurrence!

To fully understand and appreciate today’s phenomenon, you need to know a few facts about this city:

  • The demographics of NYC are evidence of a uniquely large and ethnically diverse metropolis.
  • NYC is the largest city in the United States with a population uniquely defined by a long history of international immigration.
  • New York City is home to more than 8 million people, accounting for about 40% of the population of New York State and a similar percentage of the New York metropolitan area, home to about 20 million.
  • More than 170 languages are spoken in the city, and 36% of its population is foreign born.

In short, New York City is the greatest melting pot on the face of earth! Rather than describe to you what I saw today, allow me to tell you what I DIDN’T see today!

I saw absolutely no Chinese people. Not one. Nor did I see a single Albanian, Greek, or Romanian! There wasn’t a single Jewish person on the streets. No Japanese, no African American, no Polish or Italian. I saw no Puerto Ricans, Asians, or Irish. Not a single Russian, Greek, or German. I didn’t even see one single American!

No, today the city of New York is home to none of the above! Today, this colossal city is home to no one but Yankees! The city is filled with pride and allegiance to a baseball team! Even Met fans have taken the day off to salute their brother Yankees as they celebrate their 27th World Championship. Everyone in this city is in 27th Heaven!

However, it’s much more than a baseball team which has brought this massive population together as one! It’s the need for a mutual cause … a bond, if you will! Times are bad. Worse than many have ever seen before in their lives. Stress, despair, and loss of hope is rampant. People are searching for answers and hope. It just so happens that one of their local sports teams emerged at this time to offer a glimmer of hope in a very dark world. Today, and probably through the parade and the weekend to follow, people have forsaken all their hopelessness and feelings of loss to become an unofficial Yankee.

People are shaking the hands of strangers, hugging each other, dancing in the streets. There are no arguments, disagreements, or unsmiling faces.

I mentioned that I felt privileged to have witnessed this very unique situation in NYC twice in my life. The last time was shortly after the historic attack on the World Trade Center right here in the heart of the Financial District. I’ll spare you the grim details as most of us will never forget the pictures of shock, fear and devastation which occurred as a result of that 9-11 tragedy.

The emotions were obviously the opposite of what we see today. There was no joy, elation or celebration! But there was that unspoken, universal bond which brought this city together like never before in its history. Again, there were no nationalities that day, week, or month. At that time, EVERYONE was a NEW YORKER! In fact, that feeling was felt throughout the country and even the world. Everyone was a New Yorker for so many obvious reasons. And for those who witnessed this never-before-seen spectacle … it was not only indescribable but it was heartwarming to the point that defied description!

My question is this: WHY do we wait for a CAUSE? Why must there be a fantastic accomplishment or major disaster before we come together as human beings and treat others as we’d like to be treated, support one another, and care for those we live with day in and day out. Wouldn’t it be wonderful if we could experience those emotions every day in every way?

While that will never happen to the degree described above, WE could all put forth an effort to make things better than they are today! And if enough of us decided to do that, from coast to coast, this country would experience an obvious joy and healing that we so dearly need in these chaotic times. I’m willing to give it a shot … starting today! How about you?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Reality Can Be Misleading

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I’m in New York City this week executing one of the busiest schedules I’ve experienced in quite some time. On top of that schedule, just being in the Big Apple is always an enormous challenge. It’s a different world altogether … much like visiting 15 different cities all wrapped up in one. Every visit is an educational experience in so many ways if you simply open your mind to it.

I had an experience tonight that would certainly fit into that unique category of “events that lead to deep thought.” I completed my last training session of the day at 9 p.m., closed the facility and took the elevator down to the street level to hail a cab back to my hotel. Hitting the street, I discovered a beautiful full moon reflecting across the Hudson River and a brisk autumn air to put the finishing touches on a gorgeous night! I decided against the usual cab ride and chose, instead, a nice leisurely stroll through the financial district and on to the historic seaport district where my hotel is situated.

As I casually strolled down Wall Street passing in front of the New York Stock Exchange, I was suddenly confronted with a shocking scene which actually stopped me in my tracks! Directly in my path was a police officer decked out in full swat team regalia including a helmet with plastic visor and a very threatening fully automatic firearm (machine gun to many people) complete with a large capacity magazine. To complete this military image, I couldn’t help but notice the bulky bulletproof vest, and camouflage attire including combat boots.

I couldn’t help but notice that the officer was holding the weapon in such a manner that it was obvious he could fire it in seconds. Suddenly I saw two more officers, similarly dressed and armed to my left, then a few more off to my right and within seconds identified a total of 12 which suddenly appeared as a small army. It seemed immediately obvious to me that there must have been an incident in the area which summoned this intimidating group of militia.

To add to this very unusual scenario was a small group of city service workers resurfacing a sidewalk under the brilliant glare of very bright overhead lights. I couldn’t help but pause and question one of the workers as to why so many heavily armed military personnel were in the area.

He quickly explained that nothing had happened. He said, “These guys are here every day and every night and have been since 9-11 to protect the Stock Exchange from a terrorist attack.” He said locals were used to this scene, and I was only seeing those out in the open. He said there were many, many more in the alleys and on top of the surrounding buildings.

I thanked him and started walking again when it suddenly dawned on me that I was pulling a small roller suitcase filled with the props I used in my training. It was now nearing 10 p.m., and I’m strolling through a heavily armed security area pulling what might very well appear to be a suitcase filled with explosives. I immediately felt the cold, hard stare of dozens of well-trained eyes analyzing my every step.

However, no one questioned me or made any move to approach me. I cautiously picked up my pace and quickly made my way toward my hotel in somewhat of a quick step. Ten minutes later, I could see the friendly twinkling lights of the Brooklyn Bridge reflecting off the water resembling a post card …. and I knew I was just a block from the safe haven of my hotel.

It was an amazing realization that I just moved from the beauty of one river area near the scene of the Twin Towers tragedy to that of an equally beautiful river area complete with the world renowned Brooklyn Bridge while passing through what appeared to be a modern day combat zone in the heart of one of the largest cities on the planet. Whew! Nuff said! Welcome to New York City!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Do You Fear Change?

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Many changes rear their ugly heads in today’s chaotic environment and those changes often lead to fear. Of course, fear can be paralyzing, often leading to inaction. When facing a change, most people invariably feel insecure, lost and overwhelmed. Whatever your fear—making decisions, changing careers, health care decisions, leaving a relationship—you must learn to push through to a resolution or suffer the consequences of inaction.

In several of our seminar and keynote presentations, we refer to the classic bestseller by Dr. Susan Jeffers: Feel the Fear … and Do It Anyway. The title tells all. Susan shares a not-so-obvious truth that it’s okay to feel fear when facing change. Many people feel they’re the only ones who experience fear. The key, of course, is that you “Do It Anyway!”

In her bestseller, Dr. Jeffers inspires readers with dynamic techniques and profound concepts that have helped countless people grab hold of their fears and move forward with their lives.

I recently came across this unique video which speaks volumes in a mere 1 minute 28 seconds to the importance of facing your fears. Not a word is spoken but the visuals will captivate you and certainly lead to deep thought on this very critical subject. The last five seconds will reveal what happens when you finally face your fears. Take a look!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

You’d Better Sit Down – Technology Reigns!

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It doesn’t matter who you are! It doesn’t matter how old you are! It doesn’t matter where you live! It doesn’t matter who you work for! It doesn’t matter what business you’re in! It doesn’t matter how large or small your business is! It doesn’t matter what products and/or services you offer! It doesn’t matter how successful you’ve been in the past!

You’re about to experience more change in the next few years than you have in your entire lifetime. Constant change is the new dynamic of the global economy and makes agility even more necessary than at any point in business history.

Take a look at this video, and if you’re not shocked by the content, you’d better view it again. In fact, my guess is you’ll want to see it again regardless. This is another official update to the original “Shift Happens” video. This completely new Fall 2009 version includes facts and stats focusing on the changing media landscape, including convergence.

Boards, leadership, middle-managers, front-line staff, vendors, consultants, and parents had better take heed of the messages you’ll find here and begin to plan and prepare to deal with them!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Take a Moment – Make a Difference

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At the end of this article, I’m going to request that you take a few moments out of your busy day to watch a short video. Many of you will immediately dismiss the thought as you simply don’t have time for that nonsense. You might want to rethink that train of thought.

My request isn’t for me. I’ll never know whether you watched it or not. My request will benefit YOU and possibly many others as a result of your seeing it. Let me explain.

Far too many times, we unintentionally pass up opportunities to “pay it forward” for the simple reason that we don’t have time. We’re too absorbed with “busy work,” we’re off to a meeting, we feel we have more important things to do. What’s more important than influencing the life of another in a positive way?

Let’s try a quick re-frame here. How would you feel if a teacher, counselor, or coach had an opportunity to influence your child or grandchild in a way that would modify his/her life forever in a very positive way? Warm and appreciative feeling, right? How would you feel if that key person in your child’s live could have but didn’t make that difference? What if they were too busy … had to make a phone call … or felt it simply wasn’t that important? Disheartened, resentful, shocked? I would be!

We have no way of knowing how many possibilities we’ve overlooked in the past. Disregard that aspect. Focus instead on the many opportunities awaiting us in the days ahead and begin immediately to seek them out. Don’t let even one potential situation pass you by.

If you’ve ever wondered if you can, in fact, influence others, watch this video of famed author and speaker Wayne Dyer sharing the story of young Teddy whose life was totally transformed by a single teacher … interestingly enough, the teacher’s life was transformed by young Teddy as well. This story may well impact your future thinking and actions. If so, it’s certainly worth the few minutes to view this touching video. You may also have to wipe away a tear …

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Face Your Fear and Prosper

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We all have fears of one sort or another. The fear matters not—it’s how you react to that fear that makes the difference! As a high school student, I would take a failing grade before I would stand in front of the class and make a verbal presentation. Just thinking about speaking in front of my fellow students caused me to sweat, shake, and get sick to my stomach. Rather than facing that fear and attempting to overcome it, I chose to take a failing grade. Today, I speak for a living in front of small groups and massive audiences at major conventions all over North America. I just wished I had addressed that fear much earlier in my career.

Seven years ago, I was invited to keynote and conduct a breakout for the Governor’s Workforce Development Conference for the State of Wisconsin. I was privileged to be sharing the platform with the Governor of Wisconsin. When I arrived at the beautiful Kalahari Resort and Convention Center in Wisconsin Dells I met what appeared to be a very nervous young man. He was introduced to me as a very talented webmaster for the State by the name of Stu Voeck. Apparently Stu had just been given the task of introducing me to this very large conference audience, and he was scared stiff as he had never before done anything like this even though he was currently involved with Toastmasters. In addition, his left arm was in an immobilizer to limit the movement of a dislocated elbow.

Having quite some time before my address, we sat down, relaxed, got to know one another and chatted about Stu’s sudden challenge/opportunity. I call it that because he was actually excited about this opportunity and what it might mean for him in the future. At the same, he had very strong reservations about walking out on that stage, even though it would only be for a minute or two.

I shared a few insights with Stu, we weighed a few options and I couldn’t help but note that he began to relax just a bit. Long story short … Stu marched out on that stage in front of a massive audience and delivered one of the best introductions I had ever enjoyed. He left me feeling that I had better live up to the expectations he had given the audience. I don’t know if it was his pride or his relief that lifted him off that stage … but I could have sworn I saw a hop and a skip in that exit. I’m certain that no one in that audience knew that was Stu’s first speaker introduction.

Stu did advance to the level of Advanced Toastmaster – Bronze and served as club president and received an award from Toastmaster International for his club performance during his presidency. Why do I feel I’m going to end up working for him?

Ironically, a year later, Stu was called upon once more to introduce me as the keynote speaker at an Association of Job Search Trainers conference in Palm Springs, California. I almost didn’t recognize him as he delivered a well-polished, very professional introduction. He had indeed grown a great deal in just one year.

To this day, we laugh about that experience and how far he’s come from that initial fear and how well he faced it and overcame it. I’ve been following Stu’s career since that time as we still speak on a weekly, sometimes daily, basis. He’s attained many goals and continues to raise the bar for himself. I’m proud and privileged to call him my friend! You might just soon be attending a national conference where another very shaky rookie walks out on a stage and introduces the keynote speaker as Stu Voeck!

Watch for him and realize you wouldn’t be seeing him up there and enjoying his presentation if he hadn’t faced his fear many years ago. You, too, can enjoy that same success! Will you?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

A Salute to Unsung Heroes

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I’m a strong believer in the idea that “things happen for a reason.” I always have been. I know it isn’t a popular belief, but it works for me. I’ve seen proof in many aspects of my own life, and I struggle to deny those instances. I recently experienced a couple of those situations within a month’s time.

When a client contacts us for a consultation, facilitation of a seminar, or a keynote presentation, it’s pretty safe to assume that they’re looking for a return on their investment. Of course, we make certain that they get just that … and more. However, every now and then, I’m blessed to be able to walk away from an assignment knowing I’ve gained as much, or more, than those I actually served.

That happened just recently twice within a very short period of time. I was invited to keynote the Michigan Recreation and Parks Association Therapeutic Recreation Institute Conference in northern Michigan. A few weeks later, I traveled to Southern Florida on behalf of EBS Healthcare to spend the entire day with the Physical and Occupational Therapists of the West Palm Beach Schools.

Both groups, although located 23 hours apart, share a number of remarkable characteristics! It’s very obvious that it takes a very special person to be a recreation, physical, or occupational therapist. After meeting, greeting and interacting with these very dynamic professionals, I couldn’t help but associate them with two other groups I highly respect … teachers and soldiers! Members of all three groups are very intelligent, experienced, well-trained, and tremendously dedicated to their work and those they so skillfully serve. The therapists are also extremely underpaid for what they accomplish on a daily basis for students, teachers and parents. However, it’s quite obvious they aren’t driven by money … they love what they do and would probably do it for nothing if necessary. I feel the same holds true for both teachers and soldiers as well.

The time I spent with these Michigan and Floridian therapists was truly priceless. It’s such a joy to be surrounded by such genuinely dedicated people who are concerned about their industry, each other, and those they serve. Their work is indeed exceptionally demanding and yet also extremely rewarding. My personal concern is that they, like teachers and soldiers, are too often taken for granted or simply unappreciated. Far too few people are even aware of what these therapists do or the challenges they must face in their quest to serve and support. And yet I couldn’t help but notice that these unsung heroes simply radiate enthusiasm and devotion!

I’d like to thank Kristine Kading of the Michigan Recreation and Parks Association Therapeutic Recreation Institute, Jill Parmenter of EBS Healthcare of Pennsylvania, and the West Palm Beach Schools for providing me with truly gratifying experiences and the opportunity to meet such magnificent people. In return I’d like to unofficially proclaim the next 30 days as “Hug a Therapist Month.” You definitely won’t regret it and they assuredly deserve it!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Wanna Know a Secret?

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It’s that time of night once again when I find my mind wandering in various directions. It’s just a little after midnight, and I’m sitting on my deck watching the reflection of a bright moon on a very calm lake. A view like this certainly enhances concentration even though the temperature is a little lower than I like.

Tonight I’m thinking about something I read on the plane coming home from Florida last weekend. I have a couple of close friends who are currently dealing with some personal challenges. While they don’t know one another, I see several commonalities in their dilemmas. They both want something very badly, but both are uncertain as to how to achieve it. Both involve major life changes, I think we all have to face this situation at one time or another in our lives.

In Robert Collier’s book, The Secret of the Ages, the author states:

“You can have anything you want in life provided that you …

  1. know exactly what you want
  2. want it badly enough
  3. confidently expect to attain it
  4. persistently determine to obtain it, and
  5. are willing to pay the price of its attainment.”

I wonder, as I look back at his words, if this is really a secret. Sounds pretty much like common knowledge to me. However, maybe we treat it as a secret, because those steps are spoken only in whispers … maybe out of fear to attempt any one or all of them. If nothing else, it’s a fine checklist that may do nothing more than make us acknowledge the fact that maybe what we thought was a major desire, really isn’t. On the other hand, it’s certainly a great blueprint revealing what it’s going to take to achieve anything that may appear unattainable.

If it’s something you truly desire, scan the list, be honest with yourself, and set your course to achieve it. People do it everyday. Will you?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Gridiron Strategy Reflects True Leadership!

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For those of you who aren’t football fans … don’t tune out. This is not a football story. Instead, you’re about to hear a true tale of compassion, integrity, class, teamwork and leadership!

Visualize, if you will, a typical Friday night high school football game. This one happens to be a contest between the Maryville Spoofhounds (don’t even ask!) and the St. Joseph Benton Cardinals … two rival schools about 42 miles apart situated near the Missouri/Kansas border. It really wasn’t much of a game as Maryville was leading 46-0 as the clock wound down to the final play of the game. It looked like an obvious shut out for the Spoofhounds! Those who may have left early due to the lopsided score may have missed the play of the century!

Two high school football coaches + 21 football players + supportive fans joined forces to produce what must be classified as the CLASS ACT of the season! With time for only one more play left on the clock, Cardinals coach Dan McCamey called a time out and ran out on the gridiron to talk to the Spoofhounds and their coach at midfield. He quickly explained that he had a 15-year-old freshman running back with Down Syndrome who had spent the entire season on the bench. Every Friday night he had begged the coach to get into a game.

The two teams lined up for the last play of the game after the coach allowed young Matt Ziesel to join the team on the field. Matt miraculously broke free of a tackler and ran 60 yards for the touchdown that put his Cardinals on the scoreboard. Matt was in seventh heaven as was his family, fans, and teammates. In fact, so was the other team as everyone but Matt knew that the Spoofhounds had allowed him to score.

Here’s another prime example of a good news story that very few people ever heard about. We need stories like this now more than ever before. Those involved on that special Friday night treasured that last play of the game and will never forget it. Years from now, each of those involved will look back with pride and cherish the memory of that special touchdown run by Matt Ziesel!

None of this would have happened if it hadn’t been for the leadership demonstrated by those two coaches and the teamwork displayed by the other 21 players on the field as Matt ran his heart out. I think some future leaders walked off that field that night feeling a little better about themselves and the world in general.

The Cardinals lost the battle that night … 46-6. But they won the war! In fact, both teams did!

See the clip of that special touchdown run by clicking on this link … and please feel free to pass this very special story on to others as well!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

In the “NICK” of Time

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I’m embarrassed. In fact, I’m ashamed to a certain extent. Ever have a bad day? I think we all have at one point or another. It’s inevitable.

As I look back over the past month, I can remember a number of various incidents that contributed to having a bad day or two. For instance:

  • Couldn’t hail a cab during a rainstorm in New York City.
  • Spilled sauce on a brand new dress shirt.
  • Got a large splinter lodged in my index finger.
  • Missed my connection in Atlanta and had to take a later flight.
  • Spilled a container of honey in my kayak.
  • Watched one of my favorite football teams lose in the last 30 seconds.

Get my drift? Life can sometimes be downright cruel!

I’m sure most of you have heard the saying: “Change Your Thinking – Change Your Life!” That’s so very true. Others call that “Re-framing.” Still works.

Let me share an example as proof of my declaration.

I thought that any one of those incidents I mentioned earlier constituted a bad day.

Then, I had occasion to see a short, touching video that changed my thinking altogether.

Can you imagine being the parent of a child who was born with no arms and no legs? What kind of future would you think that child would have? Seriously, pause and give that horrid thought some consideration. Disheartening, isn’t it?

Now consider something which may be even worse. Consider the possibility that this child was YOU! What kind of future could you foresee for yourself? Pretty dismal, wouldn’t you say?

Well, this child actually did exist. His name is Nick Vujicic, and today he’s 27 years old. He was born in Melbourne, Australia, with the rare Tetra-amelia disorder: limbless, missing both arms at shoulder level, and legless but with two small feet, one of which has just two toes.

Nick’s life was filled with difficulties and hardships. He learned to write using the two toes on his left “foot” and a special device that slid onto his big toe to grip.

This remarkable young man was determined to overcome his disability and make a difference in today’s chaotic world. He did just that! For instance:

  • He learned to use a computer and type using the “heel and toe” method.
  • He learned to throw tennis balls and plays football and golf!
  • He answers the phone, shaves and brushes his teeth.
  • He learned how to swim and surf (yes, surf!)

Nick graduated from college at the age of 21 with a double major in Accounting and Financial Planning. He began his travels as a motivational speaker, focusing on the topics that today’s teenagers face. He has spoken to more than two million people so far in churches, schools and corporate meetings in 20 countries on four continents (Africa, Asia, Australia, and North America).

Today, Nick’s a preacher, a motivational speaker and the director of Life Without Limbs, an organization for the physically disabled. Who would have guessed 27 years ago that this beautiful limbless baby would one day be someone who would inspire and motivate people from all walks of life, touching lives all over the world?

I now look back on my list of burdens that could result in a “bad day,” and I hang my head in shame. I think about Nick, what’s he’s overcome, and what he’s accomplished against all odds and I start my day with renewed hope and faith that any one of us can accomplish just about anything we make up our mind to do.

Take a look at this short video and see Nick impacting young lives as no other could do. You’ll undoubtedly tear up but you’ll feel much better as a result. Have a good day!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.