Loss of a Legend

I recently lost an old friend. In fact, he was more than an old friend. He was a mentor, guide, teacher, adviser, coach, leader, advocate, educator and, to many, a legend. I don’t think much about those other roles he played … even though he executed each with a professionalism none other could duplicate. I still feel I lost an old friend. If you happen to be a baby boomer, you probably share my loss.

My friend’s name was Larry. Larry Harmon. He was 83 years old, and he died on the day before the 4th of July in the capital city of clowns, Los Angeles. You probably know him as Bozo the Clown … the World’s Most Famous Clown, a status once confirmed by a Harris poll. The story of his life and death was lost in the chaos of vacations, fireworks, and holiday festivities as the U.S. celebrated Independence Day.

When I heard the news, I was alone in my car driving to the mall. When the news bulletin finally sunk in, I felt as though a chapter had just closed in my life. I must admit I had mixed emotions. One was that of guilt for having forgotten my friend and the many roles he played in my early development. Another emotion was that of appreciation as I remembered the many life lessons he taught me every Saturday morning on his laugh-a-minute television show. Another emotion was sadness as I wished my children and grandchildren could have been exposed to his wisdom and wit … but then realized it just wouldn’t have been the same. Today’s children aren’t captivated by a circus or mesmerized by a magician as we were—and understandably so. It’s tough to compete with cell phones that take pictures, computers that shrink the world, iPods, video games, and cartoons guaranteed to stifle adult comprehension. Our children simply wouldn’t get Bozo. I can deal with that. Things change. My concern lies in speculating where these young minds will find the stimulation, support and life-lessons which they will soon desperately need. I’ll get back to that challenge in a moment.

Bozo emerged in 1946 as Capitol Records, a rather small company at the time, attempted to enter the children’s market. They hired a young man named Alan Livingston, who came up with an idea for a book that would have a record included—children would listen as they read, with an audio signal to turn the page. This was the world’s first “read-along” book and was a huge hit for the small company. It starred a clown narrator, named Bozo.

In order to meet the demand for personal appearances by Bozo, Alan Livingston had hired numerous actors in several cities to perform as Bozo at various events. One of them, named Larry Harmon, became a pivotal point in Bozo’s history.

Together with a group of investors, Larry later purchased the licensing rights to the Bozo character from Capitol Records. Although Larry was not the original Bozo, he was the Oz behind the curtain of success for this loveable clown character with an unforgettable name. His unique marketing ability led to the creation of local Bozo TV shows in nearly every U.S. market as well as Mexico, Thailand, Australia, Greece and Brazil by the late 50s. Over the years, Bozo was portrayed by more than 200 different actors including famed TV weatherman Willard Scott.

Bozo quickly became a show-business staple with his distinctive look consisting of outlandish, orange-tufted hair, the bulbous nose, and the outlandish red, white and blue costume grounded in his 83AAA clown shoes.

I remember going to the local shopping center (we didn’t have malls) and seeing Bozo comics, records, masks, books, lunch boxes, wigs, magic tricks, noses, playground balls, cars, magic slates, T-shirts, and just about anything else you can think of. This unique superstar delighted, entertained and educated children for more than a half-century. His TV show ran for 47 years, making it one of the longest running shows in history! He’ll be sorely missed … which brings me back to the challenge I mentioned earlier.

With today’s short attention span and obvious need for a role model similar to Larry’s alter-ego, who will emerge to play that critical role? If you follow our blog to any degree, you know that we strongly promote the importance of mentoring younger generations. That’s why we created Generational Gems for Future Leaders to assist those of you who accept the challenge. Study after study reveals the dire need for mentoring in our currently chaotic environment. You can find some revealing figures in our recent blog article by clicking on Give a Little – Get a Lot.

So, if you “wanna be a Bozo” and make a difference in the life of a young person, give some serious thought to the honorable role of mentor. Take the initiative, do some research and take the appropriate action. A young person will be forever appreciative, you’ll gain a great deal of self satisfaction, the world will be better off, you’ll broaden the smile on Bozo’s face, and my friend Larry will rest in peace!

P.S. For those of you who remember Bozo and, for old time’s sake, would like to see a clip of our friend in action, go here.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Simplicity Reigns Supreme

I must admit that I sometimes go overboard in sharing the latest example of innovation as part of our creativity seminars, keynote presentations, and even in this particular portion of our blog. I know this to be a fact simply by listening to the feedback I get during program discussions.

Since we highlight underwater cities, the conversion of 747s into limos, $15,000 dinner parties hanging above the city, and other extraordinary examples, many people assume that creative ideas must be costly and can only be produced within a Think Tank or by a Research and Development team consisting of technical experts.

Let me assure you that this is not the case. There are numerous innovations revealed almost daily in the media that would prove to be not only very simplistic but extremely cost effective. We just don’t seem to pay attention to that category. Let me give you an example. We’re approaching the end of the summer and our last big picnic opportunity as we celebrate Labor Day. Among other traditions, we’ll be doing our thing over a campfire with marshmallows and hot dogs. To do so, we must find a good stick, get close enough to the heat source to perfect our treats without scorching our bodies, and bump into everyone else with the same goal in mind.

Well, some creative soul has solved all of those problems for us by simply browsing through the tool shed with an open mind and a creative spirit. Wah-La! … Ye olde steel spring-tine garden rake. What a concept!

  1. The long handle allows you to keep your distance from the flames.
  2. The steel tines won’t burn as a stick will certainly do.
  3. One person can grill 12-14 hot dogs rather than elbowing a dozen friends out of the way to find a suitable spot near the flames.

I’m not certain I’d personally settle for the rake in my tool shed as I’ve used that one for just about everything. I’d rather buy a brand new rake to be used only for this new tradition.

Think about it … low cost, saves times, offers convenience, reduces work force, and renders uniform performance. What more could you ask for? At this point, you may very well be laughing on the outside, but I’ll bet you just made a note on your to-do list to check out the tool shed or stop by the lawn and garden department of your local hardware store in preparation for Labor Day, right?

Bottom line: you can be creative in any arena. Enjoy your holiday!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

“Slow Down, You Move Too Fast …”

I think I’ve finally discovered something that everyone, regardless of age, race, religion, or political affiliation, can agree on. Our world today is moving at a maddening pace that compromises our efforts and ability to enjoy it for what it is … and it doesn’t look as though there are any major changes in sight.

I was recently in southern Florida for a dual keynote presentation and popped into a major chain store to pick up a few office supplies to prep for my program. I was shocked to see a vast display of Christmas cards displayed at the front of the store! I couldn’t believe my eyes! In was the middle of JULY in Florida! I chalked it off as an eager retailer trying to make a buck.

Upon returning to Michigan after the weekend, I had to pick up a few things to create a new prop for an upcoming seminar. I usually find everything I need at our local Hobby Lobby store so I headed there. The first thing I saw as I entered the giant store was aisle after aisle of Christmas products … trees, bulbs, lights, wall decor, and just about anything else you can think of. They had everything in full display. Further into the store I saw the full display of Halloween and Thanksgiving products. Over the next week, I found the same thing in our local mall and most of the major chain stores. Is it just me, or are we rushing things a bit promoting Christmas six months early?

While in high school, one of my favorite songs was a short but whimsical folk song first recorded by Simon and Garfunkel and later covered by Harper’s Bizarre. The formal title was the “59th Street Bridge Song” but most knew it as “Feelin’ Groovy.” You may not recognize the title, but if you heard the melody you’d recognize it immediately and, more than likely, start singing along. I still hear it on the Oldies stations every week. Years later I lived in Greenwich Village in a world of hippies and often visited the fabled bridge, known locally as the Queensboro Bridge connecting Manhattan to Queens.

I mention this song because of the opening line … advice so elementary and yet so compelling. I’ve never forgotten the soft, melodic, relaxing but uplifting words of the opening line: “Slow down, you move too fast ….” Regardless of the simplicity, you’ve got to admit these lyrics are certainly good advice for all of us. Change will continue at a rapid rate, things aren’t about to slow down, and the world will continue to be hectic and stressful. Most of our days are packed full of tasks and challenges. We’ve all got places to go and people to meet. The more the pressure builds in our lives the more we find ourselves rushing. However, that doesn’t relieve our pressure.

You’ll actually be more productive and less stressed by learning to slow down when everything around you is speeding up. John Wooden, the exceptional UCLA basketball coach who won an unprecedented 10 national championships, often told his teams: “Be quick, but don’t hurry. If you hurry you make mistakes.”

The only way to relieve stress today living in this hyperspeed world is to step off the fast-track, take a deep breath, give yourself permission to enjoy a little “down time” and try feeling groovy once again.

I’m not talking about taking a day off or going on vacation for two weeks. I’m talking about devoting a mere 10 minutes a day to “me time.” Take a short walk, sit in a park, meditate, take a quick nap, soak up some sun, read a little—anything that takes you out of your daily routine.

Now, before you dismiss this advice as ridiculous because you simply don’t have the time and can’t afford the loss of productivity—I speak from experience here because I felt this way for many years—consider the fact that focused research has proven the following:

  • After the 10 minute “me time,” you will actually feel rejuvenated.
  • You’ll also find it easier to focus when you return to work.
  • You’ll be more energetic and less likely to make mistakes or miscalculations.
  • You’ll be less stressed resulting in better health.
  • As a result of all of the above, you’ll actually be MORE PRODUCTIVE.

Many organizations today are encouraging their staff to take more breaks, avoid taking work home, and striving for more balance. While that sounds very generous of the leadership, the true motive may very well prove otherwise. In those cases where employees have established “me time” successfully, productively levels have actually increased. Nuff said. Everyone wins.

While others may choose to welcome the Christmas hype machine in July, I struggle with the challenge to do so at a time when I’m sporting a decent tan and I can watch people water-skiing from my comfortable deck chair in 94 degree weather. That kind of dilutes the Christmas joy I’m supposed to feel when the holiday actually arrives. I’d rather relax a little and enjoy today for what it is.

When was the last time you were “feeling groovy.” Give it a shot. Enjoy the benefits that you and those around you will enjoy.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Generational Gems for Future Leaders Emerges as a Keynote Presentation Offering

Since the initial introduction of our blog, the “Generational Gems for Future Leaders” category has been a reader favorite.

We created this feature with the hope and purpose of making certain future generations have access to the wonderful lessons, anecdotes, allegories, parables, and narratives that we experienced and enjoyed over the decades. Anyone in business for any substantial length of time has had the benefit and privilege to hear words of wisdom from some of the greatest leaders, writers, consultants, speakers and authors in the world.

We were originally targeting high school and college audiences with these Gems but have been pleasantly surprised to find that they have been warmly accepted by many adults in new leadership roles and even by those who heard them years ago and are reminded of their impact once again.

In fact, many of our clients have shared appropriate Gems with their staff as part of their in-service training sessions while others are reprinting the Gems in their newsletters. These precious stories certainly drive home critical lessons we all need to hear and/or be reminded of. We have high schools printing them in their newspapers, teachers sharing them with their classes, and have even had a church print several of them in its newsletter.

As a result of this very positive acceptance, we have added Generational Gems for Future Leaders to our list of keynote presentations. Although we can’t possibly share them all with every audience, we can certainly present a fitting combination of Gems tailored to each client and time allotment based on the results of our initial telephone consultation.

Share a blend of the following Gems with your students, staff, or clients: The Bridge Builder, The Guy in the Glass, Acres of Diamonds, Priming the Pump, The 4-Minute Miles, Magic Marbles, The Struggle of the Butterfly, Kindergarten Kandor, Dismount the Dead Horse, The Monk and the Travelers, Grandma’s Cake of Life, The Ham and the Pan, The Parable of the Pebbles, The Star Thrower and many others. The keynote presentation will consist of sharing a number of Gems complete with discussion on bridging each with daily challenges and opportunities.

We owe it to future generations to share the wisdom that has passed the test of time and inspired generations of those engaged in the pursuit of career success.  If you’d like more information on our newest leadership keynote presentation, please visit the Generational Gems for Future Leaders keynote presentation description. If you’d like to review the Gems we’ve shared thus far, simply follow this link to see the entire list.

To learn more about booking what promises to be one of our more popular keynote presentations, simply call our office at 800-886-2MAX.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

ESPY Awards Reveal Inspiring Antidote

Every year, about this time, I make it a point to tune in to the Annual “ESPY” Awards. This entertaining ESPN sports awards event has been a television mainstay since 1993. The name was created to represent Excellence in Sports Performance Yearly, and the production itself easily rivals that of the Oscars, Emmys, Grammy’s, or Golden Globe Award shows. The coveted awards are given for individual and team athletic achievement and other sports-related performances that occurred during the previous year. The greatest names in the world of sports are gathered in one incredible auditorium for this very exclusive evening. The ESPY Awards is more of a novelty type of show rather than a traditional one, and it always provides many moments of humor, achievement, and inspiration.

This year I happened to be in Boca Raton at show time and was able to catch the entire show in my hotel room on a gigantic widescreen TV. The many inspirational moments always seem to be fan favorites, and this year’s show offered more examples than ever. However, in my mind, one particular story was almost too good to be believed. It brought tears to the eyes of the entire live audience on TV, and I doubt whether there were too many dry eyes in the home-viewing audience. It so inspired me that I had to research it even further on the Internet. The more I learned, the more I was mesmerized. This narrative couldn’t have been better illustrated for the big screen at your local theater. Here’s the story.

It was a bright sunny April day in the small 300-seat stadium on the Central Washington campus in Ellensburg, Washington. Two girls’ Division II softball teams that had never reached an NCAA tournament found themselves at the top of the league playing a double-header, which may well determine which team moves on to the playoffs. It was the 2nd game, top of the 2nd inning, 2 runners on base, and the score still scoreless after Western Oregon’s 8-1 win in the first game.

Up to the plate comes a very diminutive 5 ft. 2 in. Sara Tucholsky—a senior right fielder, only a part-time starter with a mere 34 at-bats for the entire season and a .153 career average. For those of you who aren’t familiar with the game, that’s not a very impressive average. However, on this particular day, Sara achieved something she had never done before, even in practice. She hit her first home run. She connected solidly with the ball and sent it soaring over the center field fence driving in the two runners on base!

In her exhilaration, Sara missed first base on her home run trot and quickly reversed direction to go back and tag the bag. In making the turn, her right knee gave out apparently, tearing her ACL and leaving Sara lying in tremendous pain in the dirt near first base and a long way from home plate.

Her first base coach realized what had happened and quickly shouted to gathering teammates: “Nobody touch her!” She knew the rules stated that if anyone from her team or one of the coaches touched Sara, her home run would be invalid and would go down in the record books as a single. The coach felt she couldn’t take that away from Sara as she was a senior and this was her first, and probably last, home run. The coach quickly asked the umpire if there were exceptions to the rule, and the umpire responded with a firm “no,” explaining that the only option under the rules was to replace Sara with a pinch runner and have the hit recorded as a two-run single rather than the coveted three-run home run. Seeing no other alternative, the coach prepared to make the substitution, taking both the run and the cherished but short-lived memory from Sara.

At that moment, another voice entered the conversation. It belonged to Mallory Holtman, the senior first basemen from the opposing team. Mallory was a four-year starter who owns just about every major offensive record there is to claim in Central Washington’s record book. She also boasted an amazing .419 batting average which, by the way, would have earned her millions in the major leagues. She was also the all-time home run leader in the conference. Now, with her own opportunity for a first postseason appearance very much hinging on the outcome of the game—her final game at home—she stepped up to help a player she knew only as an opponent for four years.

Mallory said to the umpire: “Excuse me, would it be okay if we carried her around the base path allowing her to touch each bag?” Don’t forget, this is the game that could determine which teams goes to the playoffs, and she’s offering to give the other team another run. The umpires huddled for a short discussion and then decided that there was nothing in the rule books that prevented the opposing team from helping someone score a run.

So Mallory and her shortstop, Liz Wallace, lifted Sara off the ground and supported her weight between them as they began the slow arduous trip around the bases, stopping at each one so Sara’s good left foot could touch each bag. As they rounded second base, they realized that the audience was on their feet in a tearful standing ovation.

As the trio finally reached home plate, Mallory and Liz passed the tearful home run hitter into the arms of her own teammates. Then Mallory and Liz returned to their positions and tried to win the game.

Central Washington did rally for two runs in the bottom of the second—runs that might have tied the game had Sara been replaced on the base path—but Western Oregon held on for a 4-2 win. Some would say that Mallory and Liz left the field as losers at the end of the day. I think not. I think everyone emerged as winners when all was said and done.

Mallory was later asked why she did what she did knowing it might lose the game for her and deprive her team of a playoff berth. She quickly replied, “I didn’t even think about it. Honestly, it’s one of those things that I would hope anyone would do for me. She hit the ball over her fence. She’s a senior; it’s her last year … she was obviously in agony. It was just the right thing to do!”

Sara’s coach was obviously touched as well. She said, “It kept everything in perspective and enforced the fact that we’re never bigger than the game. It was such a wonderful lesson we learned—that it’s not all about winning. And we forget that, because as coaches, we’re always trying to get to the top. We forget that. But I will never, ever forget this moment. It’s changed me, and I’m sure it’s changed my players.”

I’m quite certain Hollywood would struggle to write a better ending to this exceptional experience. Unfortunately, like so many things today, there had to be a dark side to this wonderful story. Many sports writers and thousands of Internet regulars shared the view that Mallory and Liz made a very poor and illogical decision in assisting Sara as they did. To help an opponent, they relinquished an opportunity to not only win the championship league game but to also move on to and maybe even prevail in the NCAA tournament.

Maybe these doubters and nay-sayers would benefit from Mallory’s insight. She said, “Years from now, people won’t talk about who got hits and who won; they’ll talk about what happened on the field. And it’s kind of a nice way to go out, because it shows what our program is about and the kind of people we have here.”

As I look back at this rare occurrence, I gain renewed faith in our future. With young people like this in our midst, our future holds great promise. Thank you ladies for reminding us that winning is much more than the final score—it’s how you feel at the end of the day!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Thinking out of the Shoe Box

Return with us now to those thrilling days of yesteryear as we once again provide unique examples from current life situations to prove that creativity and out-of-the-box thinking can be discovered anywhere at anytime if you’ll simply take a moment to look around you.

Can you remember the days when you were very young and had nothing better to do during your summer vacation than to lie on the grass with your friends, watching the large billowy white clouds slowly move across the bright sunny sky and discuss crazy subjects which you knew were total fantasy? Ah, those were the days! However, little did we know.

Let me give you a couple of examples of the kind of fantasies we may have discussed.

  1. Wouldn’t it be cool if we could buy a pair of tennis shoes that converted into roller skates at our every command? What could be better?
  2. This one’s even more weird. How about a pair of tennis shoes that not only smelled like our favorite nostalgic instant drink of our youth, Kool-Aid, but were also available in bright colors than reflected those of our favorite flavors?

Apparently, someone involved in one of those ludicrous brain-storming sessions took notes because decades later, those particular two childhood dreams have become reality! Had someone at that time suggested this might someday happen, we would have provided him with a “gang wedgie” and thrown him in the lake as we laughed our way through the remaining day.

Least we doubt the powerful alliance of creativity and technology, let’s review a few of the latest “raves” among the younger generation.

Roger Adams may very well have been the recipient of one of those dreaded “wedgies” from his fellow dreamers because in late 2000 he patented a pair of roller shoes he called Heelys. They look, at first glance, like any other tennis shoe. However, these unique creations have one or more wheels embedded in each sole allowing the proud owner to walk, run or, by shifting their weight to their heels, roll. Braking is achieved by lowering the back of the foot so that the sole contacts the ground. “Heeling,” as it was soon labeled, is a form of skating that has since been banned from many areas such as shopping malls and schools. That didn’t seem to hinder the sales of more than one million pair the very first year. Certain models allow for the removal of the wheels for comfort reasons or for reasons of practicality or safety. Several imitators quickly appeared on the scene to the delight of many youthful converts.

As though the realization of this first fantasy wasn’t enough, the attainment of the second vision is hard to believe.

Reebok, the prominent British footwear company, has collaborated with Kool-Aid to create some of the coolest kicks your mind could imagine. Not only do they offer six bright Kool-Aid colors, but these shoes actually offer authentic smells, which include grape, strawberry, cherry, lemonade, lemon-lime and orange! These fun and fashionable shoes are based on the classic Reebok Pro-Legacy basketball shoes. The smell is provided from a unique sock liner and each shoe includes Kool-Aid Man graphics, detailed ice rubber soles to mimic ice cubes, and a peek-a-boo Kool-Aid graphic bottom. The line also includes equally-fun T-shirts, hoodies, and hats.

When I first heard both of these stories, I must admit I believed neither. After verifying each report, an honest question emerged in my inquisitive brain. Who was it, sitting at that Reebok boardroom table among his/her cronies, that had enough self-confidence and ingenuity to say: “Here’s a thought—why don’t we devise a way to make our popular tennis shoes look and smell like Kool-Aid?” Remember this factual experience the next time you’re at your wit’s end in search of a solution or you’re doubting the possibility of a strategy others may question!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Three Steps to Success

I think most would agree that, at this particular time, our country, our organizations, and our people are in dire need of true leadership. I’m afraid we’re in for bitter disappointment if we place our hopes and dreams in the hands of anyone currently in residence in Washington D.C. or our own state capitols.  And that, of course, would include those running for office as well as those currently holding office.

In fact, it’s time we placed those coveted hopes and dreams in the hands of those you know can and will make a difference … the individuals who made this great country the best in the world. That would be the average citizen … you, your friends and neighbors, and those you work with. It’s time for each and every one of us to take action.

Consider the fantastic outcomes that would emerge if we’d all make the decision to take action in the spirit of making a difference. We can certainly do exactly that by taking the following Three Steps to Success.

  1. Excavate:
    • Dig deep to tap your resources and hidden potential! (Everyone has untapped potential!)
  2. Elevate:
    • Step up! (Volunteer, take a risk, expand your comfort zone, get involved!)
    • Speak out! (Offer original ideas, alternatives, ask for assistance, inspire!)
    • Contribute! (Ideas, time, money, effort, resources, creativity, support!) And most importantly …
  3. Demonstrate:
    • Take action! (Don’t procrastinate, no committees, do it now!)
    • Walk the talk! (Practice what you preach, do what you say you’re going to do!)
    • C.A.N.I.! (Continuous And Never-ending Improvement … capitalize on your strength and strengthen your weaknesses regularly!)
    • Close the Knowing-Doing Gap! (Apply your education, experience, creativity, enthusiasm and positive attitude! It’s not enough to simply possess these attributes!

MAKE A DIFFERENCE!

Still need inspiration? Consider what may happen if we, as individuals, don’t take action!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

The Wisdom of the Towel

Let me begin by admitting that this title is a little misleading. Of course, a towel has no wisdom. It might boast a few cool threads, but that’s nothing more than a fashion statement. However, for the sake of this conversation, the towel does play a key role.

When it comes to dealing with difficult, challenging times, there are two types of people in the world today, and they both find themselves dealing with a towel.

  1. Type # 1—Most of you know someone like this person. When the going get tough, they simply play it safe and throw in the towel. They give up. They share their wisdom and experience by researching reasons why something won’t work. They invest their time, energy, money and resources in search of finding a variety of ways to insure failure. They blame the economy, the industry, the government, competition, customers and anything else they can come up with as to why things aren’t going well. Their game plan is to sit, do nothing, wait, and hope things will change. They reject change, bench-marking, trying something different, or thinking out-of-the-box. It’s so much easier to sit, do nothing, wait, reject responsibility, and blame the world for current circumstances. Every organization has someone who fits this description.
  2. Type # 2—This person also feels frustrated during challenging times. It’s a natural emotion. However, this person will use the towel to wipe his/her brow of the perspiration generated by the effort to make something happen! Followed by a deep breath and renewed vigor, this person will again return to the battle by trying something new, bench-marking, networking, thinking out-of-the-box, searching for solutions, embracing change, and refusing to throw in the towel.

Which of these two people would you prefer working for? We see examples of both approaches in every industry today. How can one retailer produce revenues and profits surpassing their top ten competitors combined at a time when talk of the economy is nothing but doom and gloom?

Why do we see one particular airline not only surviving but actually thriving at a time when all competitors are devastated as they face continuous head count reductions, strikes, downsizing, mergers and even bankruptcy.

Pure and simple … it’s a choice.

Let me prove this point. Most everyone would have to agree that the airline industry is currently experiencing what is probably the most challenging year in its history … mergers, acquisitions, downsizing, strikes, rising fuel prices, delays, lost luggage, a slowing economy, threat of terrorism, growing competition, aging technology, reduction in the number of flights, airport security, lost luggage, fare wars, regulatory issues, bad image, and poor customer service. What more could you ask for? I can certainly understand why some airlines might consider “throwing in the towel.” In fact some have done just that. It’s somewhat tempting to wait for a government bail out, hope the competition dies before you do, or simply sit in hope and anticipation that things will change.

Well, based on recent industry reports, a few others have wiped their brow and focused on making something happen!

Delta, Northwest, US Airways, United and Continental have recently decided to start publishing advertising on the boarding passes that customers print at home as a way to generate extra revenue. The boarding passes will be filled with targeted ads, coupons, restaurant and shop recommendations and other tailored lists of events. The information will be based on destination and duration of stay.

Several airlines already puts ads on tray tables while ad agencies have also targeted overhead bins and even air-sickness bags with varying degrees of success. Many airports are hoisting ads on electrical outlet stations and baggage carousel conveyor belts. TSA recently approved selling ads on the bins used at security checkpoints.

More and more boarding passes are being printed at home in hopes of avoiding airport delays. Research estimates about 40% of 700 million flight check-ins a year are now conducted online. That’s 280 million blank billboards that could be utilized to advertise!

While these ideas may have been laughed at a few years ago, they certainly make sense in today’s chaotic environment. What are we going to see next, ads on the back of flight jackets worn by pilots or painted ads on the pavement in the spaces where we park our cars at the airport? Maybe even ads painted right on the airplane we’re about to board. Oops, never mind, that’s already been done.

Examples abound in all areas of those who choose NOT to throw in the towel. The results include creativity, solutions, opportunities and success. The next time you’re facing a challenge, consider the Tale of the Towel. Think about the outcomes you truly desire, consider both options, and make the appropriate choice.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Little-known Facts about Well-known Leaders – Warren Buffett

Here we find a somewhat unusual man. Let’s start with his name. His full name is Warren Washington Albert Johnothan Samuel Armididajad Buffett.

Over the past several weeks, I’ve asked friends, neighbors, relatives, and clients what they knew about Warren Buffett. The majority of them had heard the name before. Few knew why. Some knew him for his wealth, a few for his relationship with Bill Gates, a smattering knew him as a noted philanthropist, some knew him as one of the world’s greatest stock market investors, a couple knew of his sense of humor and frugality, others knew him as ad advisor to governments and organizations, and several knew him as the largest shareholder, Chairman & CEO, of Berkshire Hathaway. Oddly enough, those in the last category knew little or nothing about Berkshire Hathaway. All were correct.

This is indeed a very complex man who has little concern for being in the spotlight. Let’s take a quick look at each of the areas mentioned above in hopes of gaining greater insight into a man we should know more about.

Wealth

The 78-year-old Warren Buffett happens to be the richest man on the planet. He has seen his fortune swell to an estimated $62 billion, up $10 billion from a year ago. As of February of 2008, this tidy bundle puts him ahead of his good friend, bridge partner, and Microsoft co-founder Bill Gates who was the richest man in the world for 13 straight years.

Frugality

Buffett’s current salary as CEO is a mere $100,000 per year with no stock options, which is among the lowest CEO salaries in the U.S. among larger companies. He lives in the same house in his Omaha, Nebraska, neighborhood that he bought in 1958 for $31,500—today valued around $700,000. He does not carry a cell phone, does not have a computer at his desk, and drives his own car. Not one for dining out at fine restaurants unless absolutely necessary, Warren Buffett is reputed to usually eat burgers; he drives himself to McDonalds for meals—steaks and Cherry Cokes.

When Buffett plays golf with his friend, Bill Gates, who’s on his board, their typical bet is $1. He chooses to fly coach rather than first class. His children will not inherit a significant proportion of his wealth. Buffett once commented, “I want to give my kids just enough so that they would feel that they could do anything, but not so much that they would feel like doing nothing.”

Philanthropy

Buffett is a noted philanthropist. He also announced plans to contribute additional Berkshire stock valued at approximately $6.7 billion to the Susan Thompson Buffett Foundation and to other foundations headed by his three children.

In June of 2008, e-Bay conducted a five-day online charity auction for a “Power Lunch with Warren Buffett.” It was won with high bid of $2,110,100 allowing the winner to dine with Buffett, at New York’s Smith & Wollensky Steakhouse, along with up to seven companions for the private lunch. They were allowed to ask Buffett anything at all, except what he’s buying or selling. Auction proceeds benefit the San Francisco Glide Foundation.

In 2006, he auctioned his 2001 Lincoln Town Car on eBay to raise money for Girls Inc. Also in 2006, Buffett announced a plan to give away his fortune to charity, with 83% of it going to the Bill & Melinda Gates Foundation. The donation, which will come from his Berkshire Hathway shares, will amount to about $31 billion, based on current values, making it the largest charitable donation in history.

Sense of Humor

Often called the “Oracle of Omaha,” he was listed in 2007 among Time Magazine’s 100 Most Influential People in the World. Buffett’s speeches are known for mixing business discussions with humor. Each year, Buffett presides over Berkshire Hathaway’s annual shareholders’ meeting in the Qwest Center in Omaha, Nebraska, an event drawing over 20,000 visitors from both United States and abroad, giving it the nickname “Woodstock of Capitalism.” Buffett’s writings are known for containing literary quotes ranging from the Bible to Mae West, as well as Midwestern advice and numerous jokes.

Berkshire Hathaway

In 1962, investor Warren Buffett began buying stock in Berkshire Hathaway. After some clashes with the owners, he bought up enough shares to change the management and soon controlled the company. Buffett initially maintained Berkshire’s core business of textiles, but by 1967, he was expanding into the insurance industry and other investments.

Today, Berkshire Hathaway is a holding company headquartered in Omaha, Nebraska, whose core business is insurance, including property and casualty insurance, reinsurance and specialty nonstandard insurance. However, it also oversees and manages a large variety of subsidiary companies which include: International Diary Queen, Benjamin Moore & Co., The Pampered Chef®, H.H. Brown Shoe Group, Helzberg Diamonds, GEICO Auto Insurance, See’s Candies, Fruit of the Loom®, Star Furniture, Nebraska Furniture Mart, Boat U.S., Buffalo NEWS, NetJets®, and the Acme Brick Company to name just a few. It also has a controlling stake in Anheuser-Busch, Coca-Cola, and Wells Fargo.

Early Years

Buffett, son of a Nebraska politician, was the second of three children, and displayed an amazing aptitude for both money and business at a very early age. He delivered newspapers and would go door-to-door selling chewing gum and Coke from his grandfather’s grocery store. He purchased six packs of Coca Cola for a quarter and then sold them for a nickel a bottle. He bought his first stock at age eleven and filed his first tax return at age 13, claiming a $35 deduction for his bicycle. He bought a 40-acre farm at the age of fourteen, using money he had saved from his paper route. Acquaintances recount his uncanny ability to calculate columns of numbers off the top of his head—a feat Buffett still amazes business colleagues with today. In his senior year of high school, Buffett and a friend spent $25 to purchase a used pinball machine, which they placed in a barber shop. Within a few months, they owned three machines in different locations.

Buffett graduated from Columbia Business School. While working as a stockbroker on Wall Street, he purchased a Sinclair gas station as an investment. During that time, Buffett also took a Dale Carnegie public speaking course. Using what he learned, he felt confident enough to teach a night class at the University of Nebraska, “Investment Principles.” The average age of the students he taught was more than twice his own. His investments and partnerships continued to grow until his destined relationship with Berkshire Hathaway. The rest is history.

Major Weakness

He admits his inability to put up with bureaucracy and inefficiency. Though Berkshire has about 190,000 employees, he runs the $141-billion company with 17 employees at its Omaha Headquarters. He says, “We delegate almost to the point of abdiction.”

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Mass Media Betrays Citizenry

I recently addressed a group of close to 300 parents and college-bound high school graduates in what turned out to be a very educational, eye-opening experience for me and everyone in attendance. The evening was designed to mentally and emotionally prepare both students and parents for the new and very unique experience of moving from a high-school mind-set and environment to that of a more challenging and demanding college encounter.

I must admit that I was very impressed with the outcomes and would highly recommend such an event for parents and students of every high school in the nation. The evening began with the high school superintendent sharing the objectives and agenda for this very unique event. I then presented our most requested program, “Productive Chaos,” as they felt this content certainly provided the ideal foundation for what they had planned for this event.

Following my presentation, several breakouts were offered, facilitated by a college professor, a career consultant, a high school counselor, and a college freshmen who was a graduate from this high school. The subject matter was certainly pertinent, the presenters were well-prepared and those in attendance were very interactive with their questions and comments.

They wrapped up the event with a panel discussion that provided captivating debate involving panel members, students, parents and special guests. For example, a local journalist asked the panel why the number of students interested in journalism seemed to be experiencing a continuous decline over the past decade. Both students and parents were quick to respond, and I think their answers should be shared with every newspaper, magazine, television and radio station in the nation.

Their remarks were certainly on the mark and very revealing. One parent reminisced about the media “back-in-the-day” and the role of public protector it played so well and so often. Newspapers and television/radio stations focused on protecting consumers from bad service, government bullies, and a wide variety of con men. They fought injustice and righted wrongs. They went to extremes to safeguard the “underdog,” “the little guy,” the “average citizen.” Government corruption was exposed, “Big Business” iniquities were revealed, and we felt safe and secure knowing we had a champion available at our beck and call at all times! You could hear the sadness in this mother’s voice as she realized that her media memory was, in fact, just that—a pleasant memory.

A student then shared his feeling that the day of the sophisticated, iconic TV anchor or the highly respected and trusted columnist was gone forever. He felt media personalities were very political, outlandish, and obviously more interested in generating dollars and a career than in protecting the public from greedy and dishonest characters in the community.

Other students shared feelings that today’s media has lost integrity, pride, and a longing for doing the right thing for the masses. There was little, if any, desire to pursue a career which left so many disillusioned and longing for more satisfaction. Most members of the media today can be described as liars, jokes, or disgraces to what was once a distinguished pursuit. The local journalist appeared quite stunned and offered no rebuttal.

In reviewing the many remarks on this subject, I truly longed for the days when a journalist was truly a journalist rather than a personality. I thought how nice it would be to see a reporter post a story with no fear of political pressure or losing an advertising dollar. Will our next generation move farther away from pride, respect, and integrity as they pursue a career? I think not. I’m looking forward to being pleasantly surprised in these young whipper-snappers. You should have heard them speak up in these sessions. I think they’re quickly moving toward a mind-set of being “fed up and not wanting to take it any more.” And they’re certainly intelligent enough to pull it off. They did themselves proud with their “give-and-take” comments all evening. In fact, they made the recent Democratic and Republican political debates look more like a meager “toddler tug-a-war” of mental midgets!

Have you seen the television game show “Are You Smarter Than a 5th Grader?” If you have, I’m certain you realize how much more today’s students are exposed to than we were at that same age. Listening to these high school seniors share their insights, dreams, and concerns left me with the feeling that they were already capable of “making a difference.” And they’ll do it regardless of the hurdles and speed bumps we create for them on what seems like a daily basis. I think we’re going to be okay. In fact, I’m downright confident that we will be. We’re in good hands with this next generation, and we should be offering more support, opportunity, and appreciation and less resistance, pessimism, and negativity. I know I’m going to. Why not join me?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.