New Category: Midnight Muses

With this article, we’re adding still another feature to our blog content. I’ve decided to call it “Midnight Muses” because it will focus on a variety of subject matter which evolves from the innermost recesses of my mind during the most productive time of my day.

I’m a night person. Always have been. We all have a particular time of day when our mind is most productive, most creative, most active. Some people are aware of it, plan around it, and take advantage of that fact. Others are totally unaware and could care less.

My most creative time of the day usually begins just about midnight and can last anywhere from a half hour to three hours. I don’t know why. Don’t care. Never questioned it. Maybe it’s because I know, subconsciously, that I’ll have no interruptions … no phone calls, no drop-ins, no meetings, no disruptions, and few distractions. My best ideas and revelations occur at this time of night, and my office is filled with means to stimulate and/or record my thoughts … pens, pencils, markers, note paper, chalk board, white board, calculator, camera, tape recorder, computer, laptop, telephone (I leave myself messages), television, radio, CDs, DVDs, books and magazines. It’s indeed critical that I record any thoughts that I may evoke within this small window of time as I may very well not recall them the following day.

Sometimes, when I’m facing a particularly tough challenge and I have the luxury of time on my side, I’ll purposely postpone deliberation until the stroke of midnight knowing full well that I’ll have a decisive advantage in reaching a more productive solution. The majority of my most creative ideas were formulated at this magical hour … and many of my worst. I’d like to share a few of those more creative thoughts which may possibly educate, entertain, or even inspire you to take full advantage of your own creative offerings.

Let’s begin by taking a closer look at something you may not have known about yourself.

SURPRISE!

Occasionally in my keynote presentations and seminars, I’ll ask the audience to enlighten me, by a show of hands, as to how many of them are involved with “sales” in their current position within their organization. The results are always the same. I see very few hands slip into the air and those who do acknowledge their relationship with “selling” admittedly reveal that they are part of a department that was created to sell products and/or services.

My point, of course, is simple, quite obvious but, indeed, very crucial. Every hand in the room should be in the air because everyone in the organization is involved with sales in one way or another. That holds true for every organization.

Whether we realize it or not, we’re all “selling” a great deal of the time. It may not be a product or a service, but we’re still selling. Consider how often you’re trying to sell a new idea or concept to your boss, clients, team members, community or family. Don’t we sell our home town or state at one time or another? How about your religion or politics? We’re selling our organization every time we take action or open our mouths. And aren’t you always selling YOURSELF? I’m sure you can think of dozens of other possibilities now that we’re on a roll and have made a bit of a “reframe” on the notion of selling.

When you think about it, we’re even selling when we don’t realize we’re selling. How well we sell all boils down to how well we communicate our message … how well our central idea will “stick” with our targeted audience. Your ability to “close the sale” is critical to your future success.

Made to StickIf you want some excellent guidance in the mastery of making your message “stick,” check out one of our most recent book reviews … Made to Stick:  Why Some Ideas Survive and Others Die.

They focus on the art of making ideas unforgettable and share many examples to remind you of those who are doing it well. They’ll provide six key principles to make you a Super-Salesperson when it comes to selling your ideas. This book puts “selling” in a different light altogether. You’ve always been a salesperson … why not be the best you can be and reap the benefits?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

An Inspirational Family Project

web marketing and communications consultant Melanie L. DrakeI remember reading Harry’s article on “Gender Gap in Pay, Recognition and Rewards” with great interest. His article pointed out inspirational women who have set examples of leadership in today’s very competitive marketplace. I found it odd that I hadn’t heard of some of these women, but then again I’ve always been more likely to be inspired by the real-life people that walk through my life—from my high school locker partner who wanted to drive race cars and did … to the employee of a client who bulldozed through the bureaucracy and made things happen.

No person, either famous or in my life, inspires me more than my grandmother, who just turned 100 years old. More than once, she has demonstrated determination and a strong work ethic just in the last five years. Needless to say, her life has been filled with moments of resilience, and it wasn’t until I set out to do a small slide show for her birthday celebration that I saw this in action.

Developing a slide show for an active woman celebrating more than 100 years was more time-consuming than planned but well worth the time. With help from family who looked through photo albums, we scanned about 100 photos and articles. Fortunately, some of the more recent photos were already in digital form.

If you’re interested in creating a slide show as a family project, here is the process:

First, I scanned the photos at 300 dpi for the family so that everyone would have a high-resolution graphic that could be printed if necessary.

Second, I set the resolution to 72 dpi for the slide show.

Third, I imported the photos into the free Microsoft Movie Maker, added transitions between photos, and added music.

Fourth, I created a CD label with the free Avery DesignPro software. I gave every family member a CD with the slide show and the higher-resolution photos.

Last, I created a DVD cover with the free Memorex exPressIt software to hold the CD.

The added benefit of the slide show was that the photos themselves inspired my grandmother to give detailed descriptions of each photo, including describing the color of her dresses in those old black and white photos. What a memory!

In the end, it was a positive project for everyone to see how different the world was in the early 1900s when photos were in black and white, computers didn’t exist, and you couldn’t travel around with your phone in your pocket.

And I thank the subject of the slide show, my grandmother, a woman who still demonstrates her determination on a daily basis. What an inspiration!

About Melanie L. Drake

Melanie L. Drake focuses on the publishing and marketing sides of the AchieveMax® company. AchieveMax® professional, motivational speakers provide custom-designed keynote presentations, seminars, and consulting services on change management, creativity, customer service, leadership, project management, time management, teamwork, and more. For more information on AchieveMax® custom-designed seminars and keynote presentations, please call 800-886-2629 or fill out our contact form.

Alright Already! Enough with CHANGE!

I don’t know about you, but I’ve pretty much had my fill of politics. This comes after witnessing my 641st televised political debate earlier this evening. After the fourth debate of the series, I was convinced as to exactly who I was going to vote for. However, I changed my mind after the fifth debate. And again after the sixth and so on and so forth up until tonight’s 641st attempt at brainwashing the American public. I’ve reached the conclusion that there are very few honest people within the beltway of Washington D.C., and I’ve met them both. One drives a colorful taxi for Liberty Cab and the other waits tables at the Café Promenade at the Mayflower Hotel on Connecticut Ave. NW!

After months of countless commercials, character assignations, and a myriad of promises and pledges, I have recognized a major theme emerging from the 24/7 political madness we’ve been subliminally force fed.

The theme, of course, is CHANGE! What an original concept. It must be a good one because every single candidate from both parties and possibly a third has decided to jump on that bandwagon. And why not? Of course things must change. We’re rapidly “surging” out of control on a multitude of fronts from coast to coast … immigration, social security, energy, mortgages, veterans, inflation, recession, building starts, trade balance, education, jobs, health care, foreign policy, military, global competition, abortion, affirmative action, the budget deficit, tax reform, oil prices, campaign reform, crime, death penalty, drugs, foreign relations, war, gay rights, guns, labor unions, unemployment, and the environment. Other than that, things are going well.

If I’m not mistaken, CHANGE has been the battle cry of every candidate in every election for as long as I can remember. And, furthermore, every victor of every election DID keep their promise of CHANGE. Some of that change was for the better and some of it was for the worse.

For instance, it’s quite apparent that politicians in Washington, on both sides of the aisle, have accomplished little or nothing in helping this country cope with the many challenges listed above. Overwhelming gridlock has stifled progress on every front—oh, except one. Democratic leaders joined with their Republican counterparts to agree on a $4,100 pay hike for themselves for 2008. Luckily for them, the pay increase is not tied to their approval ratings or job performance. I find it interesting that more Americans can name the three stooges than the three branches of government … probably because the three stooges are more likely to get something done.

What constantly baffles me is the fact that the majority of those politicians, in every debate, stating the critical need for change has been serving in a position to institute change—and yet has done little or nothing to do so!

The same pattern holds true in business as well. Much talk about the need—little action to succeed! Our work with many clients in this area has revealed that few employees have been exposed to information on the subjects of change, creativity, or innovation. We encourage it and expect it but do little to prepare our personnel to actually deal with it. Let’s stop waving the banners and singing the anthems and do more to focus on providing our people with the tips, tools, strategies, and training to pursue and obtain the true CHANGE that will lead to the success we so genuinely desire.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Can’t See the Forest for the Trees?

We’ve all heard that phrase at one time or another but have you ever really thought about it in terms of your own life or career? I think there’s a time in all of our lives that this monumental observation might apply.

It’s interesting how you’ll hear a totally new phrase and then suddenly recognize the fact that it pops up again and again within a very short period of time. That recently happened to me soon after reading author John Gardner’s comment: “Most ailing organizations have developed a functional blindness to their own defects.”

The more I hear it, the more I realize how very true it is. We see it every day. It reminds me of another generational gem that really hits home. After reading it, don’t be too quick to judge it as being profound or too far out of the question to be true. Take a moment to examine your own environment in search of similar outrageous situations.

Performance Evaluation?

Following a poor first-half year performance, the board of a major manufacturing corporation demanded that a senior manager investigate what was happening on the factory floor, since the directors believed poor productivity was at the root of the problem.

While walking around the plant, the investigating manager came upon a large warehouse area where a man stood next to a pillar. The manager introduced himself as the person investigating performance on the factory floor, appointed by the board, and then asked the man by the pillar what he was doing. “It’s my job,” replied the man. “I was told to stand by this pillar.”

The investigator thanked the man for his cooperation and encouraged him to keep up the good work. The investigator next walked into a large packing area, where he saw another man standing next to a pillar. The investigator again introduced himself and asked the man what he was doing. “I’ve been told to stand by this pillar, so that’s what I do,” said the man.

Two weeks later the investigator completed his report and duly presented his findings to the board, who held a brief meeting to decide remedial action. The board called the investigator back into the room, thanked him for his work, and then instructed him to fire one of the men he’d found standing by pillars, since obviously this was a duplication of effort!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

The Miracle of You

I’ve had the privilege and opportunity of working a great deal with high school and college students. Over the years, I’ve identified a trend that I feel has a great deal to do with leadership potential. The age-old argument of whether leaders are made or born will generate controversy for years to come.

I’m a firm believer that many are born with a greater proclivity to learn, adapt, and pursue excellence instinctively. They are truly blessed with high energy, exceptional intelligence, extreme persistence, self confidence and a yearning to influence others. That doesn’t insure they will become a great leader.

A decade of research by the Center for Leadership Studies has proven that even those who weren’t prepared early in life to be a leader could definitely benefit from techniques designed to develop and master leadership skills.

Many other aspects such as experience, environment, culture, and self-esteem play an important part in the leadership formula as well. I’ve personally witnessed the power and results of strong self-esteem as well as the devastation which can result in the absence of this critical element.

For decades I’ve been sharing information with young people who have demonstrated a desire to pursue leadership roles in various aspects of their lives. One of the key elements I focus on is that of strong self-esteem. Young people seem to naturally fall into two distinctive groups: those who seem to feel very confident in their abilities and potential for greatness and those who struggle intensely with identifying their self-worth. The latter group, of course, will find great difficulty in achieving their leadership aspirations.

In an effort to establish a firm foundation of self-worth, I encourage young people to pause for a moment to realize how significant they really are. Reflecting on the successful outcomes of this exercise, I began using it with adults as well. I have an e-mail in my files from a middle-aged chemical plant supervisor who proclaimed that had he been exposed to this way of thinking 25 years earlier, he would certainly be much more successful today than he currently is. I was pleased when he closed his message with the observation that he realized it wasn’t too late to make a difference in his next 25 years! That’s a powerful message to share with a younger generation!

Some of the thoughts I share on this crucial subject of self-respect / self-worth / self-esteem is paraphrased from a book that has occupied a special spot on a shelf of my personal library for many years. The Power of Positive Doing by Ivan Burnell shares 12 strategies for taking control of your life. One of his many areas of focus is self-respect.

You may find it indeed rewarding to share the following observations with your children, grandchildren, students or employees. I’ve witnessed a wide variety of reactions over the years and the vast majority have been very positive and gratifying. I’ve seen people change their view of themselves after hearing this message. For some, I’m sure it was short term, for others I feel it truly had a lasting difference. What do you think?

Do You Know You?

You wake up each and every day in the driver’s seat of a modern miracle. It is your sole privilege and responsibility to direct that miracle in the right direction to achieve the personal success you desire.

Your mind, body and spirit form a exquisite organism—one which is capable of achieving almost unimaginable feats! Your body’s entire structure, from head to foot, is a miracle of precision engineering and production.

If you are an adult of average weight, this is a portion of what your body accomplishes every single day:

  • Your heart beats 103,689 times!
  • Your blood travels 168,000,000 miles!
  • You breath 23,040 times!
  • You inhale 438 cubic feet of air!
  • You eat 3 1/4 lbs. of food!
  • You drink 2.9 quarts of liquids!
  • You speak 25,800 to 30,000 words!
  • You move specific muscles 750 times!
  • Your nails grow .000046 of an inch!
  • Your hair grows .01714 of an inch!
  • You exercise 7,000,000 brain cells!

A number of years ago a group of prominent scientists were asked if they could create a computer that could perform all of the functions of the human brain. After exhausting research and a great deal of theorizing, these experts came to a shocking conclusion. To reproduce the actions and components of a human brain:

  • They would need to build a structure the size of the United Nations Buildings in New York City.
  • They would need to fill that building with the latest technology.
  • This massive, complex machinery would require a cooling system with an output equal Niagara Falls.
  • It would require a power source that could produce as much electricity as is used by the entire state of California!

I’d like to leave you with this information in the hopes that you will consider the true power you possess. Are you utilizing it to its fullest extent? Do you truly realize your value and potential? What are you going to do about it?

Watch our blog for Part II of “The Miracle of You,” which is coming your way in the near future. In the meantime, create an action plan to capitalize on that extraordinary potential you know you possess. Drop us a note and keep us posted on your progress and growth as you inspire others as well.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

VETTE-tacular vs. Feasible

Every now and then I come across something that simply doesn’t make any sense at all. I can deal with that. After all, that’s life. What really bothers me is the fact that I seem to be the only one who doesn’t get it. Everyone else will see it, hear it or read it and never say a word. I don’t understand that.

For instance, General Motors just shared an unusual announcement with the world. It was in all the newspapers and magazines, on TV and radio, and, of course, all over the Internet. Everyone on earth seemed to accept it at face value, and I still don’t understand it. Let me share the news with you and see what you think. However, before doing that, please consider the following facts.

  1. More Horsepower = greater amount of gas guzzled.
  2. The average speed limit in the United States is somewhere between 55 and 70 miles per hour.
  3. Considering today’s economy, money is somewhat tight for the average American.

Now consider GM’s latest news release. The fastest, most powerful and most expensive Chevy Corvette ever will roar to life at the North American International Auto Show in Detroit next month. Boasting a 620-plus horsepower V8 engine, a speedometer that tops out at around 220 mph and a price expected to be around $100,000, the 2009 Corvette ZR1 is being marketed as the ultimate Corvette.

Now review the three facts I shared earlier as you attempt to answer the following questions:

  1. Can anyone afford the gas required to operate this monster?
  2. Where will you drive this Vette at 220 miles per hour?
  3. Who can afford a car payment equivalent to a house payment?
  4. How many of those “supercars” do you think they’ll sell?
  5. Is it just me?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

If the Horse Is Dead: Dismount!

In an effort to catch up on my business reading over the holidays, I came across six articles by six noted business writers in six different magazines all focused on the same subject. While each author approached the subject in his/her own distinctive style, the shared focus was obvious.

The message was simple yet direct. As the new year gears up, organizations need to get serious about identifying stumbling blocks, sacred cows, and/or dead horses and waste no time in the elimination of each. The sooner this is done, the sooner focus can be placed on more productive and profitable targets.

Organizations no longer have the luxury to allow these “dead horses” to weigh them down in their journey to success. We have too long focused on reasons to avoid confronting these issues rather than dealing with them and moving on.

Step I

Identify your “dead horse.” Is it a negative person who we’ve tolerated far too long? Is it a policy, procedure, or guideline that no longer makes sense or maybe even offends our clients or employees? Is it a technology issue, product or service concern, or maybe a communication challenge? Focus to identify and clarify.

Step II

Take action to deal with the problem!

I found it interesting that so many experienced writers chose to focus on the same challenge. There must be an emerging trend which indicates that problem avoidance is an obvious deterrent to productivity. However, this is not exactly a new inclination. It’s been around for centuries as the following generational gem reflects. The obvious difference arises in the fact that today’s consequences are much more devastating as a result of the economy, increased global competition, technology, politics, etc. We can no longer take this challenge lightly.

The tribal wisdom of the Dakota Indians, passed on from generation to generation, says that, “When you discover that you are riding a dead horse, the best strategy is to dismount.”

In contrast, here’s how many in today’s business environment respond when they find out their “horse” is dead:

  1. Say things like, “This is the way we always have ridden the horse.”
  2. Appoint a committee to study the horse.
  3. Buy a stronger whip.
  4. Change riders.
  5. Arrange to visit other locations to see how they ride dead horses.
  6. Raise the standards for riding dead horses.
  7. Appoint a triage team to revive the dead horse.
  8. Create a training session to increase our riding ability.
  9. Compare the state of dead horses in today’s business environment.
  10. Change your definitions or rules by declaring, “This horse is not dead.”
  11. Hire outside consultants to ride the dead horse.
  12. Harness several dead horses together to increase speed and pulling power.
  13. Declare that “No horse is too dead to beat.”
  14. Provide additional incentive funding (more sticks – more carrots) to increase the horse’s performance.
  15. Do a case-study to see if competitors can ride it cheaper.
  16. Purchase a software package or institute a new program to make dead horses run faster.
  17. Declare that the horse is “better, faster, and cheaper” dead.
  18. Form a quality circle to find uses for dead horses.
  19. Revisit the performance requirements for dead horses.
  20. Downsize the dead horse.
  21. Reassign fault to the dead horse’s last rider.
  22. Promote the dead horse to a supervisory position.
  23. Shorten the track.
  24. Declare the dead horse was “one of the leading horses” in its day.
  25. Establish benchmarks for industry dead horse leaders.
  26. Gather other dead animals and announce a new diversity program.
  27. Put together a spiffy PowerPoint presentation to get planners to double the dead horse R & D budget.
  28. Get the dead horse a web site!

The analogies to business are readily apparent, and so true. Too often we are focused on everything but the dead horse, and we forget what it takes to win the race! Dismount today!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Business Briefs – January 2008

Female CEOs Thrive

Female CEOs running major U.S. corporations grew from nine to a record 12 in 2007. While that’s only 2.4% of the Fortune 500, one trend is developing that might suggest that women are going mainstream. For the second year in a row, the stock performance of women-led companies mirrored that of companies run by men. By the way, these women-led companies are far from small unknown organizations. That impressive list includes Xerox, eBay, Archer Daniels Midland, Rite Aid, Avon Products, PepsiCo, Safeco, Sara Lee, WellPoint, TJX Cos. and Western Union.

Store Closings Sadden Santa

Macy’s Department Stores, of “Miracle on 34th Street” fame, announced they will close nine stores that employ a total of about 900 people. The affected locations are located in Indiana, Ohio, Louisiana, Oklahoma, Utah and Texas. Impacted employees will be offered positions in nearby stores where possible. It said employees laid off in the process would be provided severance benefits and outplacement assistance. Macy’s has faced disappointing sales and resistance from shoppers in some markets where the Macy’s name replaced local favorites it absorbed as part of its acquisition of May department stores. Macy’s operates more than 850 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names Macy’s and Bloomingdale’s.

Airplane Crashes Decline

An independent watchdog group recently announced that 2007 saw the lowest number of crashes in 44 years. Could it possibly be due to the fact that so many flights never left the ground? There were 136 serious accidents worldwide in 2007, the fewest since 1963. 965 people died in crashes last year—a 25% drop from 2006.

Recession Worries Continue to Grow

Factories produced less, saw their orders decline and cut workers as manufacturing activity in December was the slowest since 2003. Manufacturing accounts for about 12% of the U.S. economy and one out of every 10 jobs.

Oil Continues to Flow—Upwards

The price of oil hit $100 a barrel in commodities trading last week for the first time in history. Travel organization AAA issued a warning that “record high prices will be paid by consumers for gasoline in the coming year.” That news was especially unsettling since fuel prices typically don’t start their seasonal climb until spring.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Jumpstart 2008 – Success Begins Now

Well, it’s that time of the year again. Following the exhaustion of the “Boo Day / Turkey Day / and Christmas B-L-U-R,” which began in the much warmer weeks of October and finally came to a close just days ago … we must now gear up for the new year and the annual opportunity for renewal, redemption, and a personal revival.

To maximize this opportunity, we’d like to invite you to revisit the “Resources” category of our blog where you’ll find 30 features that may be very helpful in assisting you as you face the many obvious challenges of the coming year.

You’ll find several web sites profiled here that will prove tremendously advantageous in your ongoing search for detailed, instantaneous information to assist you in your critical decision making. Web sites such as Lucky 7, So You Wanna, J.D. Power, and GetOrganizedNow will save you a great deal of time and energy, which can obviously be instrumental to your success during what promises to be a very challenging year.

Our “Resources” category will also offer you tips on creating successful meetings, banquets and luncheons; how to read 52 books in the coming year without turning a single page; and how to organize both your business and personal lives in ways you’ve never imagined!

You’ll also enjoy reading profiles on several magazines that continually provide you with cutting edge tips, tools, strategies, and insights that will keep you a step ahead of the competition. These magazines should definitely be on your reading list at a time when we seem to have less and less opportunity to read. This dilemma inspired us to develop our “Resources” category, and we certainly encourage you to take advantage of the many references listed there. Work smarter rather than harder to make the coming year the very best yet for you, your family, and your organization!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

The Monk and the Travelers

They say a person can pretty much determine their own attitude or outlook on life. Many dispute that fact as they feel circumstances determine those critical factors. A quick journey back to your high school days or even as recent as a previous job and you can probably recall a number of instances that may better clarify this age-old dispute. Simply take a moment to visualize two contrasting personalities who were somewhat consistent in their views of people, places, policies or politics. Take the role of the non-judgmental monk in the following scenario and see which side of the dispute you may favor as you determine which village you seek.

One day a traveler was walking along a road on his journey from one village to another. As he walked he noticed a monk tending the ground in the fields beside the road. The monk said “Good day” to the traveler, and the traveler nodded to the monk. The traveler then turned to the monk and said, “Excuse me, do you mind if I ask you a question?”

“Not at all,” replied the monk.

“I am traveling from the village in the mountains to the village in the valley, and I was wondering if you knew what it is like in the village in the valley?”

“Tell me,” said the monk, “what was your experience of the village in the mountains?”

“Dreadful,” replied the traveler. “To be honest I am glad to be away from there. I found the people most un-welcoming. When I first arrived I was greeted coldly. I was never made to feel part of the village no matter how hard I tried. The villagers keep very much to themselves, they don’t take kindly to strangers. So tell me, what can I expect in the village in the valley?”

“I am sorry to tell you,” said the monk, “but I think your experience will be much the same there.”

The traveler hung his head despondently and walked on.

A few months later another traveler was journeying down the same road, and he also came upon the monk.

“Good day,” said the traveler.

“Good day,” said the monk.

“How are you?” asked the traveler.

“I’m well,” replied the monk. “Where are you going?”

“I’m going to the village in the valley,” replied the traveler. “Do you know what it is like?”

“I do,” replied the monk. “But first tell me—where have you come from?”

“I’ve come from the village in the mountains.”

“And how was that?”

“It was a wonderful experience. I would have stayed if I could, but I am committed to traveling on. I felt as though I was a member of the family in the village. The elders gave me much advice, the children laughed and joked with me, and people were generally kind and generous. I am sad to have left there. It will always hold special memories for me. And what of the village in the valley?” he asked again.

“I think you will find it much the same,” replied the monk. “Good day to you.”

“Good day and thank you,” the traveler replied, smiled and journeyed on.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.