There’s an astronomical number of people in this world who have never entered the portals of a modern day airport … or ever will. There are millions of others, like myself, who qualify for the privilege and/or burden of claiming airports as a second home. I personally long ago lost count of the number of…
In my last blog article, I shared information based on research by 24/7 Wall St., which operates a financial news and opinion firm with content delivered over the Internet. I shared the first five companies of “The Ten Most Hated Companies in America” and then explained exactly why each company qualified for such a dubious…
On my recent flight home from New York City, I read an interesting article that should be a real eye-opener to anyone in business today. It doesn’t matter what product and/or service you may offer. It was directed to any organization, regardless of size. It was certainly a powerful wake-up call for one and all….
I don’t know about you, but I’ve been a Disney Devotee since the early days of The Mickey Mouse Club (Annette Funicello), Davy Crockett, Spin and Marty, and Old Yeller! Like so many others, Disney has been part of my life in so many ways over the years. Most people have no idea how successful…
L-E-A-D-E-R-S-H-I-P! Ten simple letters … one word which can make the crucial difference between success and failure on so may levels for so many organizations in today’s challenging environment! I’ve been involved with leadership concepts for as long as I can remember … Cub Scouts, Boy Scouts, organized sports, educational involvement, the military, Big Brothers,…
What do the following Hollywood superstars have in common? Bill Cosby Kevin Costner Robert De Niro Clark Gable Whoopi Goldberg Dustin Hoffman Bob Hope Michael Landon Sophia Loren Mary Tyler Moore Ronald Reagan Burt Reynolds Tom Selleck Suzanne Somers Sylvester Stallone John Wayne Marilyn Monroe ANSWER: They all began their film careers at the bottom…
I just don’t get it! I never have! I doubt if I ever will! We’ve been successfully touring the country for quite some time now with our Customer Service Boot Camp. It didn’t take long to recognize a very evident common thread among those organizations that experienced this intensive training event: Few of them actually…
Sports analogies have forever been utilized to prepare those in business for the competitive challenges evolving from global chaos. And for good reason. Where better to learn of the decisive impact of teamwork, motivation, communication, etc. and its influence on successful outcomes … for both individuals and organizations alike. Sunday’s Women’s World Cup soccer final…
I’m the first to admit that today’s fast-paced world leaves very little time to stay abreast of what’s happening in the news. However, know this! Leaders in every industry find time to do so. They either make time in their schedules to do so by delegating and empowering others to deal with less important tasks,…