Opportunity in Crisis

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There’s a certain genre of unique people in the world today who seek and discover rare opportunities in the growing crisis we find around us. They possess a rare quality that seems to shield negativity as they search for possibilities.

For instance, this summer many parts of the country experienced an unusual “perfect storm”—a combination of brutal drought resulting in countless, unattractive brown lawns AND a national home foreclosure-plight unequaled in our memory. This combination is obviously not conducive to home sales in today’s marketplace.

But wait—creative minds reign supreme and not a minute too soon. For years lawn services have injected lawns with water-absorbing polymer pellets while others have resorted to pouring beer and soda across the lawn to keep yards green. And now … the most obvious of solutions. Why not simply spray paint your lawn?

A California-based chemical company is now selling a water-based spray-on paint that doesn’t harm the grass and wears off after about a month. Sales have jumped about 35% in the past month.

Workers armed with sprayers resembling an astronaut jet pack paint lawns with a turf colorant traditionally used by golf courses and athletic stadiums. Lawn painting provides an instant curb appeal adding much-needed value for property owners.

Lawn service companies are now pitching this service to home owners and real estate agencies across the country. While it appears to be somewhat of a quick fix until water restrictions are lifted, it’s obviously solving problems for home owners, city officials, realtors, and lawn companies that have also experienced a slow down in tough economic times.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Connect the Dots for Success

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Visualize your first trip to a new shopping mall. If you want to locate a particular store, you usually make your way to one of those large directory maps that shows the location of every store in the complex. And what do you do once you locate your chosen destination? You’re still missing one essential piece of information … that little red dot accompanied by those three crucial words: YOU ARE HERE!

The best map in the world is worthless and can’t possibly help you reach your destination if you have no idea where you are at the moment. Leaders must also recognize this basic principle as they develop their employees. It’s imperative to provide goals for your people—to show them where they need to go to achieve the success they desire.

However, for a variety of reasons, we often forget to make certain they know where they are right now in such consequential areas as experience, education, training, resources, etc. The need for explicit communication at this point of their development can mean the difference between future success and failure for the individual as well as the organization.

Each employee must know where they are, where they need to be, and how to get from one dot to the other. Are you doing your part in helping them connect the dots?

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Go Green Has New Meaning!

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We’ve been using this particular category of our blog to provide examples of out-of-the-box thinking that are actually taking place in our everyday lives. It’s our hope to demonstrate that creativity and innovation can be found at every level of our society, can require a large monetary investment or cost next to nothing, and is needed today more than ever before.

The term “find a need and fill it” has been around a very long time. It’s a simple strategy that can very easily lead to success in many areas. Some have credited this battle cry to a blacksmith, John Deere, who later created the world’s leading producer of farm equipment while others attribute it to an American writer, editor, and speaker, Ruth Stafford Peale. She was the wife of The Power of Positive Thinking author, Norman Vincent Peale, and co-founder of Guideposts magazine and the Peale Center. Regardless of who first said it, it’s quite obvious that it’s going to be around for quite some time due to its wisdom, simplicity, and potential.

Here’s still another example of a very low-cost but particularly practical innovation which could easily have found its creation as a result of that age-old battle cry.

Tell me this isn’t a need which demands being addressed. I see it happening in break rooms from coast to coast. An employee arrives at work in the morning to place his/her lunch in the break room refrigerator before tackling the challenges of the day. Lunch time finally rolls around and that famished employee dashes to the break room with anticipation of devouring that delicious triple-decker specialty sandwich waiting in the fridge. Bursting into the break room, the refrigerator door is thrown open to reveal the alarming sight of an empty sandwich bag. Someone stole your luncheon masterpiece leaving you frustrated, empty, and violated as you nibble the few carrot sticks the thief apparently overlooked or ignored during the illegal appropriation!

Don’t underestimate the impact of such a hideous act and don’t think it happens only in your break room. This is a very common occurrence in most office settings which continually leads to depression, suspicion, hunger and loss of productivity.

Well, someone has finally done something about it. A trained mechanical and aerospace engineer, New York-based Sherwood Forlee, has focused his vast experience, talent and imagination to create a solution to this universal problem.

He’s created a designer Anti-Theft Sandwich Bag. Simply put, Anti-Theft Lunch Bags “are regular sandwich bags that have green splotches printed on both sides providing the appearance of a dreaded mold.” It causes your sandwich to take on an unappetizing shade of green. In short, your sandwich looks disgusting, scaring away any potential thief.

Be honest, doesn’t this simplistic approach to a common problem cause you to wonder why you didn’t come up with this idea yourself?

What’s next … a giant car bag that makes your new Corvette look like a 1958 Ford Edsel!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

The Choice We Make Daily

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Our client list boasts organizations of all sizes, from all areas of North America, and includes just about every industry you can imagine. It’s quite obvious then that you can expect tremendous differences to exist among those clients under these various conditions.

However, they also share many commonalities. For instance, you can always find that personality that tends to be forever negative. I’m certain you know someone that falls into that category. He/she is the kind of person who would kick if he/she were hung with a new rope! They always see the negative side of every issue. As a result, they become an eternal “speed bump” to productivity, teamwork, communication, and success.

On the flip side of that coin is the eternal optimist … that very special person who has the potential to carry the entire staff through trial and tribulation while wearing a smile and finding the positive potential in every situation. These people tend to be the backbone of the operation and deserve much more credit than they usually receive.

One such woman highlights today’s Generational Gem.

A very old lady looked in the mirror one morning. She had three remaining hairs on her head, and being a positive soul, she said, “I think I’ll braid my hair today.” So she braided her three hairs, and she had a great day.

Some days later, looking in the mirror one morning, preparing for her day, she saw that she had only two hairs remaining. “Hmm, two hairs… I think I’ll part my hair in the center today.” She duly parted her two hairs, and as ever, she had a great day.

A week or so later, she saw that she had just one hair left on her head. “One hair huh,” she mused, “I know, a pony-tail will be perfect.” And again she had a great day.

The next morning she looked in the mirror. She was completely bald. “Finally bald huh,” she said to herself. “How wonderful! I won’t have to waste time doing my hair any more.”

Wouldn’t it be fantastic if we had more people like that in the workplace everyday? By the way, which category do you fall into? It is a conscious choice, you know? We make it every day.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Customer Service Is a Choice

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I travel this country from coast to coast on a regular basis. As a result, I see more than my share of airports, hotels, restaurants, convention centers, retail operations and just about any other type of business which might profit from superior customer service.

As a result, I constantly marvel at the fact that one business in one location cannot communicate the importance of superior customer service to the staff it employs. Apparently the negative consequences of poor service is not discussed any more than the positive consequences of exceptional service.

It’s also apparent that there is little or no focus placed on exceptional service as an expectation. Few, if any, employees are held accountable for the lack of outstanding service and consequences are obviously nonexistent in today’s competitive business environment.

Just when I’m ready to toss in the towel and admit that good service may very well have become a victim of our chaotic national status at the moment, financially and politically, the unforeseeable brightens the horizon and offers promise to all.

I found not only a single business but an entire city which realizes the impact of exceptional service and the role it plays in its future success. I was recently working with a major client in Nashville, Tennessee, during the week in which our two Presidential candidates were in town at Belmont University for their second debate. I was staying at a hotel just a matter of blocks from the debate location and, oddly enough, so was John McCain, Barack Obama, and a great number of radio, television and press people. In fact, thousands of people invaded Nashville for this global event.

Now you might say that Nashville was on its best behavior because it was in the national spotlight. However, I would argue just the opposite. Witness thousands of out-of-towners invade your city overnight, tie up traffic for miles in every direction causing delays of up to two hours, flood every restaurant, hotel, bar, cab, bus, and limo in the city adding stress at every level of the city and see if it’s conducive to great service. Place snipers on the rooftops and agents in the lobbies of hotels and campus buildings and watch the stress levels rise. Add heavy rain, thunder and lighting at the most inopportune time, and you begin to anticipate trouble on a large scale.

If anything, you could almost justify poor service under these stressful circumstances. And yet I found exceptional service at every turn during my entire four-day stay. I also found tremendous inconvenience everywhere due to this rare event. However, I was surprised to find the fantastic level of service actually reduced the many stressors to a very tolerable level.

This exceptional service actually began at the Nashville International Airport. Tootsies Orchid Lounge, a famous honky-tonk bar located in the heart of Nashville, has opened for business at the airport as well. In fact, there are several locations throughout the terminal, and they feature live bands and singers from early morning to late evening. It’s kind of a nice way to be greeted after the tension of a long flight.

As if that weren’t enough, the voices of well-known country stars welcome you to Nashville every few minutes with announcements providing directions or tidbits of local history and attractions. Any airport could do these things, but I’ve only witnessed it in Nashville and Vegas.

That same “welcome” attitude could be found all over the city … cab drivers who acted as tour guides as well as historians, desk clerks who actually asked about your trip, waiters and waitresses who seemed to appreciate your presence, and locals who gladly provided directions and conversation.

It seemed as though the entire city had been briefed on the importance of pleasing every visitor in hopes of having them return again and again. What a concept! Wouldn’t it be nice if employees of every business followed that game plan with that same goal in mind?

Nashville has made that choice and is obviously reaping the benefits. If it can get an entire city to focus on this goal, why do so many organizations struggle to do the same? Let’s hope others follow Nashville’s example before it’s too late.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

High Flyin’ Hotel Accommodations

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It was inevitable! And I’m sick about it!

As much as I fly …

As often as I’ve been stranded at airports and forced to sleep at the gate …

As often as I’ve been forced to get up at 4:30 a.m. in a strange hotel to grab a cab to rush to the airport to get an early flight—only to have the flight delayed …

I should have been the one come up with this idea … me and a million other “frequent fliers” who have enough airport horror stories to write a book. I guess this is another perfect example of the knowing-doing gap. At the very least, a million of us KNOW the need for this creative innovation and yet none of us did anything to DO something about it.

However, someone did. Oscar Dios, longtime owner of a hostel and hotel in Uppsala, Sweden, saw a need and proceeded to fill it. In December of last year, ground was broken near the entrance to the Stockholm-Arlanda International Airport for a new Jumbo Hostel, housed in a genuine jumbo jet aircraft—a Boeing 747 to be exact!

This creative idea emerged as a near necessity considering that 17 to 18 million travelers pass through this airport every year. Couple that fact with a trend of late and delayed flights, increased passenger traffic, fuel price increases, and strikes, mergers, acquisitions and bankruptcies. … all of which combine to add frustration to the stressed travelers hoping to reach their destination.

By the way, a hostel, as defined by HostelManagement.com, is a budget-oriented dormitory accommodation that accepts individual travelers for short-term stays, and that provides common areas and communal facilities.

This 747 is currently being converted into a 25-room hostel with 3 beds per room. The first phase of the conversion was the dismantling of the old interior, new paint and new decorations for the rooms. 450 seats were taken out and the plane was sanitized in its entirety. The plane has been placed on a concrete foundation with the landing gear secured in two steel cradles.

Each room features a flat-screen TV where you can, among other things, watch the times of departure for all flights. Everywhere in the jumbo jet you have wireless broadband Internet access for your convenience. The upper deck of this 747 has several more luxurious rooms with their own bathroom facility. For the ultimate in overnight luxury, you will even be able to spend the night in the cockpit, where you can enjoy a fantastic panoramic view of the live air traffic at the international airport.

As though all of that were not enough, how about an excursion area where visitors will be able to walk right out on the wing of the Jumbo jet? Not too many people can make claim to that unusual experience.

And should you get hungry, the 747 has its own café where you can buy breakfast, coffee and cookies and basic meals. You can also heat up food you may have brought along.

Can you imagine the peace of mind spending the night right there at the airport knowing that when you wake up in the morning you’re just a short stroll of your gate?

The Jumbo Hostel will open its doors for reservations in December and is guaranteed to be a unique and outstanding experience at a good price.

If this creative adventure proves successful, and there’s no reason to think it won’t, you can expect to see similar hostels popping up at every major airport in the U.S. before long. Convenience and comfort for fliers, strong competition to existing hotels, and profits for those undertaking the challenge of closing that knowing-doing gap.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Lack of Action Ensures Failure

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Close the knowing-doing gap, walk the talk, take action …

It’s certainly not new.

We hear it all the time.

It’s obviously a great strategy.

It’s the only way to be productive.

It’s been preached and practiced for centuries.

And yet, pause a moment and visualize any one of the many political candidates we’ve been exposed to over the past three or four elections at the local, state, or federal levels. Compare what they told us they would do if elected to what they actually did once in office.

Now think about a CEO or company president that has earned the focus of the national media attention by failing to meet expectations and/or promises.

Turn on your TV and surf the many football games aired this weekend. How many head coaches are falling short in the same areas of not closing the knowing-doing gap, not taking action in obvious areas of need, or not walking the talk?

It’s a leadership issue.

Always has been.

Always will be.

This critical issue leads us to still another Generational Gem:

One golfer had an absolutely horrible day on the links. His ball lay on an ant hill, and he swung viciously with a five-iron. Again and again he missed the ball and chopped away at the hill, killing ants and sending sand flying through the air. One frightened ant turned to another and said, “We’d better get on the ball if we want to stay alive!”

This is true of most of us.

There is a time to think, and there is a time to do.

There is a time to learn, and there is a time to act.

There is a time to gather information, and there is a time to make decisions.

It’s been said that knowing something doesn’t make a difference. But doing something with what you know does make a difference.

If you’ve been putting off that decision; if you’ve been procrastinating about beginning that project; or, if you’ve never gotten around to pursuing that dream which never seems to go away, then this is your nudge to get on the ball. It’s the only way to truly prosper and grow.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Little Things Make a BIG Difference

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“To-do lists” have always been a powerful time management tool. Most everyone uses them in one form or another in hopes of increasing productivity. However, another strategy, much less well-known but just as powerful, suggests the opposite approach of the renowned to-do list.

It’s nothing more than a “don’t-do list” or a “stop-doing list.” This concept certainly isn’t new, and I doubt that it would qualify as “out-of-the-box thinking.” Management guru Peter Drucker mentioned it in many of his 39 best sellers over the years, and more recently, author Jim Collins (Good to Great and co-author of Built to Last) shares his support of the simple concept.

A few months ago I described this powerful tool in Start a “Stop-Doing” List. I explained that a “stop-doing” list is nothing more than a simple inventory of bad habits or negative actions currently practiced by an individual, team or organization that would provide better results if they were discontinued.

While this strategy may not represent “out-of-the-box thinking,” the method of application certainly can. I recently saw a perfect example of this strategy while flying to Philadelphia to deliver a keynote presentation. Due to the aftermath of several tropical storms in the Gulf, my plane was rerouted through four separate airports before reaching Philly in an effort to circumvent bad weather heading east from the devastation in Texas.

In printing my boarding passes, I immediately noticed that only one boarding pass emerged from the ticket kiosk machine. Fearing an even longer delay, I approached the ticket agent and explained my dilemma. She quickly suggested that I review the pass in my hand as she explained I only needed one pass. The airline now issues a single boarding pass regardless of how many connections you may be scheduled to make before reaching your final destination. In an effort to save paper and ink, they have eliminated separate boarding passes for every city on your route. This procedure also reduces your chances of losing one of those passes in route.

Later, on the plane, I couldn’t help thinking about this small gesture on the part of the airlines and the enormous impact it was going to have on the industry. I couldn’t help but wonder why this idea had not been carried out years earlier. It’s so simple … very little cost … very little effort … quick transition time … tremendous savings.

At my hotel that evening, I did a little surfing to further my investigation. The Bureau of Transportation Statistics of the Department of Transportation (DOT) keeps track of commercial passenger traffic for the United States. For the 12 months ending February 29, 2008, there were 735 million U.S. passengers flying over 366 days, which equals about 2 million passengers per day on average.

Let’s low-ball this equation by assuming that, using this new strategy, the airlines saved one single boarding pass for each customer. It’s quite obvious that many of those passengers would have required several boarding passes. However, assuming one pass per passenger, the airline industry saved a minimum of 735 million pieces of paper over the past year and who knows how much ink. It would indeed be interesting to calculate what that means in dollars and cents. In addition, I can’t imagine another industry that needs that savings more than those flying our costly skies today.

Share this example with your team members in the near future. Allow them 24 hours to brainstorm the application of this simple but powerful strategy to your own business. Meet the following day and chart the results of their efforts. What are some of the things you might “stop doing” to reduce costs and increase efficiency? Remember, your findings don’t have to involve large projects, policies, or procedures. Little changes can make an enormous difference!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Simple Communication

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If you’ve visited Disney World in Florida, you’re more than likely familiar with the city of Kissimmee. Home to about 61,000 residents, it’s situated just a little southwest of the Orlando International Airport. It’s also the spring training home of the Houston Astros baseball team. It’s very well-known for a number of reasons … one of which is the fact that few people can pronounce it.

A man and his wife were driving their RV across the state and stopped in this beautiful city to grab a bite to eat. Having never visited Florida prior to this trip, they couldn’t help but notice the odd spelling of its name. Chatting over lunch they tried to figure out how to pronounce it—KISS-ah-me, Ka-SIM-me, Kiss-ah-ME? They grew more puzzled with each attempt.

The husband finally approached the counter and said to the cashier: “My wife and I are new to the area and can’t seem to be able to figure out how to pronounce this place. Will you tell me where we are and pronounce it very slowly so that I can understand it and repeat it to my wife?”

The cashier looked puzzled at the man and slowly said: “BUR-GER KING.”

Ya get what ya asked for!

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.

Toys as Mentors

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Toy Box LeadershipThis is not a book review. However, there will be a review of this particular book in the next set of ten reviews we add to our website, bringing our total to 190 book reviews.

The book I speak of is Toy Box Leadership (Leadership Lessons from the Toys You Loved as a Child). It recently reminded me of a very valuable lesson I learned years ago and sometimes tend to forget. That lesson was very simplistic, and I guess that’s why it’s so easily forgotten. That lesson: “NEVER ASSUME.”

I guess this is a perfect example of not closing the knowing-doing gap. Most everyone has heard the dangers of making assumptions, and yet most of us do it from time to time. My most recent experience occurred at the Atlanta airport on my way to southern Florida to do a keynote presentation.

Due to weather conditions, I had an extended layover, and the Atlanta airport (Hartsford Jackson International) has a number of great book stores. Therefore, I invested a good deal of that layover time browsing the aisles in search of new titles.

As so often happens, an attractive book cover caught my eye. It quickly met many of the requirements necessary to demand my attention—catchy title, great graphics, and definitive subtitle. Containing only 194 pages and focusing on leadership lessons from a toy box, well, I couldn’t help but make the obvious assumption that this was one of your typical small book rip offs which so often appear trying to cash in on the trend established by financial winners such as Who Moved My Cheese, Fish, and The One Minute Manager.

However, having more than enough time between planes, I ventured on between the covers of this unusual approach to leadership. And I’m certainly glad I did. I was instantly reminded that I should never make assumptions OR, if and when I do make an assumption, I should keep an open mind until I have all the information I need to make an intelligent decision while maintaining flexibility in my thinking as I weigh the pros and cons. That realization alone was well worth the price of the book. I bought it, grabbed a burger, fries and Coke, and got comfortable in the food court as I began an enjoyable and enlightening journey through 194 pages of true revelation.

As is my usual routine, I scanned the table of contents and was duly impressed. I found it to be short, to-the-point, revealing content, enticing my curiosity. Ten chapters are listed, each identifying a particular childhood toy known to everyone. The subtitle of each chapter then identified the leadership trait that is so clearly represented by each toy. The toys included Lego Bricks, Slinky Dog, Play-Doh, the Yo-Yo, Mr. Potato Head, the Rubik’s Cube, the Rocking Horse, Little Green Army Men, Lite-Brite, and Weebles. I’ll save the corresponding leadership elements for my future book review, but I’ll promise you this: The profound principles you’ll uncover in this book will have you believing that the two authors, Ron Hunter Jr. and Michael E. Waddell, are indeed Transformers.

I was so totally consumed by the content of this book, its lively and effortless flow, and its inclusion of nostalgia as a learning tool that I completed it during that layover and the second leg of my journey. Absorbing the content of this particular book allowed my 737 to land 15 minutes before I did! Think about it.

I mentioned earlier that this is NOT a book review. It’s a blatant reminder to me, and I hope to you, that we suffer when we make assumptions. I came very close to missing one of the best books I’ve ever read. This book is a very powerful tool for introducing leadership concepts and principles to our younger generation. However, leaders of every age can benefit greatly by revisiting their childhood to learn the timeless laws of leadership.

One last note. Based on reader response, one of the most popular features on our web site is Words of Wisdom, which shares powerful quotes, in 22 various categories, from the world’s greatest leaders. I share this with you because I was amazed to find a collection of very profound quotes in this book. Each quotation was chosen to support one of the ten leadership principles revealed by the authors. Those readers who enjoy a great quote will appreciate this book like a “kid in a candy store.” Those quoted within those 194 pages produce a “Who’s Who” of leadership excellence from a very wide variety of perspectives.

Each of the following names shared a few words of wisdom to remind me that I should never assume: Admiral Rickover, Albert Einstein, Bobby Knight, Colonel Sanders, Colin Powell, Dale Carnegie, David Gergen, Denzel Washington, Dr. Wayne Dyer, Gandhi, General George Patton, George Bernard Shaw, Prime Minister Benhamin Disraeli, Prime Minister Golda Meir, Henry David Thoreau, Henry Ford, Herb Kelleher, Howard Schultz, Joe Frazier, John Maxwell, Ken Blanchard, Kouzes & Posner, Lee Iacocca, Lao Yzu, Mark Twain, Martin Luther King, Mary Kay Ash, Michael Jordan, Mayor Rudi Giuliani, Mozart, Nelson Mandela, President Abraham Lincoln, President Dwight D. Eisenhower, President Franklin D. Roosevelt, President John F. Kennedy, President Millard Fillmore, President Richard Nixon, President Ronald Reagan, President Zachary Taylor, Ralph Waldo Emerson, Roy Acuff, Spencer Johnson, Stephen Covey, Stephen Hawking, Steve Jobs, Thomas Edison, Tiger Woods, Tommy Lasorda, Tom Peters, Tony Robbins, Walt Disney, Walter Payton, and Winston Churchill.

Pretty good company. Great content. I almost missed it all. This experience opened my eyes to future possibilities.

About Harry K. Jones

Harry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.